Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1585 results found
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Passkey support
Passkeys need to be implemented for logging in to Cloudways. Passkeys are better / more secure than traditional passwords and 2FA. Big players like Google, Apple, Amazon, PayPal, etc are all already using passkeys.
8 votes -
The capacity to establish a staging area without app cloning
To construct a staging site, you now need to develop an application and then clone it. We have to construct two apps for each new customer we take on, but only one of them is being utilized. It would be great to just click "create new staging environment" and begin constructing right away. Of the twenty applications, half are just pending if we get ten customers next month.
It would also be great if we could provide a staging environment that has a WordPress version that is already created and that we can continue to refine.
https://snowrider3d.com1 vote -
Downgrade server on the Digitalocean
I contacted support today and asked for help to downgrade the size of my server, and he told me that it is currently not possible to do so, but that I must clone to a new site, including new DNS settings and more. In this situation today it will be difficult for me to continue working with your servers, I have many clients and each of them asks for something different, if I have to perform a clone every time a client wants to reduce the size of his server. It will be very difficult to work like this.
Thank…
14 votes -
Prevent errors when adding block storage
Change the words “attach block storage” to “replace with block storage” Attach means “add on to”, implying that the storage amount you are selecting is in addition to the amount you already have. It is not clear at all that you need to “Attach” your existing storage as well as any extra you require.
Prevent the process from starting if the requested amount of storage is less than the amount currently in use on the server -This is a bit of a no-brainer. If my site is using 100gb of storage, I shouldn’t be able to select “attach(ie replace) my…
1 vote -
2 votes
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One click install option for the latest version of Drupal with Composer
It would be nice since Drupal is a very common CMS to have a one click install option for Drupal (with Composer). https://www.drupal.org/download
2 votes -
Allow changing when the full backup runs
Currently the backup process do a full backup every 7 days, with no option to change that (confirmed by the tech support).
If you have a large amount of files then running the full backup this generates a huge spike in bandwidth usage and also affects the CPU load for an extended period of time (in my case 25% load for 2.5 hours).
I suggest to have an option in the control panel to specify the number of days between full backups.
1 vote -
Improve Staging Environment
I want to establish a workflow where all content changes and Wordpress updates are exclusively done on the staging website. Neither my clients nor I make changes directly to the live domain ever. This is to prevent any crashes and costly downtime. My plan is to manually push the staging environment to live on a monthly basis.
For updates, I want to use SafeUpdates. However, the current issue is that SafeUpdates can only run on a live domain. This contradicts the entire workflow I want to create, as it would lead to conflicts when pushing staging to live. To avoid…
1 vote -
[BUG] Restarting server should NOT reset timezone settings!
See ticket #515245. I already reported this last Nov 2023 and happened to me this April 2024. Still not fixed!
Server restart (either purposely or because of payment issues) should NOT reset the timezone. But rather SHOULD retain timezone settings.
This is super hassle.
2 votes -
Application status overview
https://unified.cloudways.com/
The list of applications here is useless if you have more than 5 applications, unless the list shows the most accessed applications, most/last edited applications etc. It's unclear what the criteria is.https://unified.cloudways.com/apps
This has been suggested by others, but usually only one feature at a time. Here's an attempt to a complete suggestion:
- Whether the application is started or not and a button for switching that state.
- One or more "traffic lights" showing the overall health of the application: detected errors etc. Clicking on a light opens a page showing what's (possibly) wrong.
- Amount of…1 vote -
Editable Application Username + Password in Cloudways UI
There was a post with 72 votes in 2020 and the status was set to planned but nothing has come of it in almost 5 years.
The cloudways application username is uneditable which is an issue because it's incorrect in alot of applications, specially cloned ones. This has been an issue when selling my first website hosting business as the new owner couldn't access the site using the listed details. It's also an issue in my current business because the username is returned in the cloudways API which means anything relying on the API and username doesn't work also.
Is…
1 vote -
Staging / Cloning - Add ability to ignore certain directories when making new clone or stage
It would be great if we can select the directories or files that should not be cloned or moved at the time of creating a clone or staging site. Sometimes, the WordPress media folder is too heavy to clone for minor updates. And for small tests and changes, it sometimes do not even required. I believe it would be a great addition if we can control that and will allow us to make quick stagings with less disk space.
1 vote -
Improved Resource Utilisation Monitoring and Alerting System: A Requested Feature
Hello Everyone,
I want to start by saying thank you to the Cloudways platform. It is impressive how simple it makes handling intricate server configurations, and it has made a big difference in my workflow. However, I've identified a few areas, particularly in alerting and monitoring for resource utilisation, where I think some significant improvements may be made.
Although the presently available monitoring tools offer fundamental insights into servers metrics, I believe they could be improved, especially with regard to real-time resource utilisation monitoring (CPU, RAM, disc I/O, etc.). For instance, there have been times when the CPU use of…
1 vote -
Save push settings
I push my staging app live once every week. However, since it's a Wordpress app, I don't want to push database tables that store contact form data and comments because those get populated with real-user data on the live app, not on staging. Before August 2024, when I manually chose which tables to push and which not, my choice was saved for future pushes (I've been doing this for over a year). Now, I have to manually uncheck tables for each push. Furthermore, for every table I check or uncheck, the tables list scrolls back to its beginning. In other…
1 vote -
Save push settings
I push my staging app live once every week. However, since it's a Wordpress app, I don't want to push database tables that store contact form data and comments because those get populated with real-user data on the live app, not on staging. Before August 2024, when I manually chose which tables to push and which not, my choice was saved for future pushes (I've been doing this for over a year). Now, I have to manually uncheck tables for each push. Furthermore, for every table I check or uncheck, the tables list scrolls back to its beginning. In other…
1 vote -
Bulk edit PHP FPM
Allow us to edit multiple PHP FPM settings at a time.
1 vote -
Bulk change settings
Allow us to bulk change the WordPress settings (things like Cron Optimizer, XMLPRC Access, Direct PHP Files Access, etc)
1 vote -
Alphabetize the application dropdown
The dropdown when quick selecting between applications is in order of creation. Allow us to order alphabetlically.
1 vote -
On staging allow to select specific folders to push
I only want to push a specific folder I am working on in Staging Environment to Production Environment.
Pushing should allow to select folders besides excluding folders.1 vote -
Separate local backup on app level
Currently, we can only take server level local backup which create for every apps, cloudways should enable control this backup for application level. So that, if local backups are enable on server, we can filter it for which apps we need this backup. Otherwise, backup will take unwanted disk space on server.
1 vote
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