Skip to content

Product Improvements: Flexible

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

346 results found

  1. Cloudways should add DDoS protection service

    DDoS is a common problem now, maybe Cloudways can add a DDoS Mitigation service and upgrade their Network hardware to secure against Level 3 DDoS attacks

    344 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  53 comments  ·  Security  ·  Admin →
  2. White-label application URL

    To me not having a white-label Cloudways application is absolutely of no concern. The only concern I have (because I offer clients managed Wordpress hosting) is the fact that the application-url is not white-label. If only I could have my brand name in stead of Cloudways I am done.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  3 comments  ·  Applications  ·  Admin →
  3. 227 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    42 comments  ·  Add-ons  ·  Admin →
  4. SSH On Off Button

    A simple button to turn ssh on and off, ssh can be turned off until the admin needs to use it so it adds an additional level of security straight on the dashboard. Thanks

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  3 comments  ·  Security  ·  Admin →
  5. 200 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Option to DELETE Team Member.

    Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    This has been done and it is already live. Thanks for your feedback.

    Cloudways Team

  7. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  General  ·  Admin →
  8. Option to update composer

    Composer can not be updated without sudo permissions. You should make this option available as all modern php frameworks are based on composer.

    https://getcomposer.org

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stacks  ·  Admin →
    completed  ·  Cloudways responded

    Composer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.

    Cloudways Team

  9. Install NodeJS in Click&Go

    Install NodeJS in ClicknGo

    89 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  25 comments  ·  Stacks  ·  Admin →
  10. Woocommerce

    Make changes to Vanish as described here:

    http://docs.woothemes.com/document/configuring-caching-plugins/

    to allow varnish to work with woocommerce.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Wordpress  ·  Admin →
    completed  ·  Cloudways responded

    Woocommerce is available for deployment from today with a fully working varnish layer.

    Cloudways Team

  11. Wildcard Subdomains for WP Multisite App

    When using WP multisite with subdomains, it's a real pain to have to add each subdomain to the app control panel to make it work. Wildcard subdomains are the preferred method, since you only have to set it up one time. After that WP controls subdomains, and so no additional info is required.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Wordpress  ·  Admin →
  12. GEOIP Required

    There is no GEOIP installation in PHP application so its required to install for good improvement application or website speed without any third party call.

    Thanks

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Stacks  ·  Admin →
  13. 61 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    Now you can updated username and password for both Master Credentials and Application Credentials:
    https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/

    You can also change the database password (please note that you need to update manually the database password in your applications configuration files).

    We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.

    Cloudways Team

  14. SSH keys to access my servers (instead of passwords)

    Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Security  ·  Admin →
    completed  ·  Cloudways responded

    This is now done. You can upload your SSH keys in the Application Management tab, Access Details section.

    Cloudways Team

  15. Add Support to change the Document-Root of an Application (custom web root)

    Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    This is now live and you can find it in the Application Tab under the rename application folder option.

    We are creating a KB for this.

    Cloudways Team

  16. 10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Admin →
    completed  ·  Cloudways responded

    This is now fully supported on Cloudways platform.

    Cloudways Team

  17. Offer a list view of servers (so more compressed view than current)

    The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

    I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. hire really good information architects & empower them to design great user experiences.

    Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Admin →
  19. Make information about current payment details available or more easy to find.

    I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  5 comments  ·  General  ·  Admin →
  20. Block option for all IP address for SSH or Mysql

    Block option for all IP address for SSH or Mysql. except we choose IP Address

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    completed  ·  Cloudways responded

    Hello

    This is already integrated into the platform.

    MYSQL Remote access is disabled by default, users will have to whitelist the IP to access MySQL remotely. For more details please visit https://support.cloudways.com/en/articles/5124817-how-to-whitelist-ip-addresses-for-remote-mysql-connections

    While for SSH we provide an option to disable access completely except the whitelisted IP addresses. please visit https://support.cloudways.com/en/articles/5121429-how-to-manage-ip-access-for-ssh-and-sftp-connections

    Best Regards,
    Cloudways Team.

1 2 6 8 10 17 18
  • Don't see your idea?

Feedback and Knowledge Base