Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
348 results found
-
Add mysql default encoding to server settings
Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
It should be set to utf8 general4 votesThis has been completed and available in server settings section in console.
Cloudways Team
-
get rid of the cell phone requirement
So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…
1 voteThanks for the feedback! We also have a manual verification process through which we enable accounts without cell phone numbers. However we have activated your account and you may have received an email already with the details. One of our account manager is personally contacting you shortly.
Thanks,
Cloudways Team -
10 votes
This is now fully supported on Cloudways platform.
Cloudways Team
-
Offer a list view of servers (so more compressed view than current)
The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.
I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.
8 votesThis is now live.
Cloudways Team
-
Make information about current payment details available or more easy to find.
I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.
15 votes -
hire really good information architects & empower them to design great user experiences.
Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.
1 vote -
Block option for all IP address for SSH or Mysql
Block option for all IP address for SSH or Mysql. except we choose IP Address
3 votesHello
This is already integrated into the platform.
MYSQL Remote access is disabled by default, users will have to whitelist the IP to access MySQL remotely. For more details please visit https://support.cloudways.com/en/articles/5124817-how-to-whitelist-ip-addresses-for-remote-mysql-connections
While for SSH we provide an option to disable access completely except the whitelisted IP addresses. please visit https://support.cloudways.com/en/articles/5121429-how-to-manage-ip-access-for-ssh-and-sftp-connections
Best Regards,
Cloudways Team. -
Update Linode Servers to the Newest Specs.
The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.
Cloudways Current Tier Sample:
2 Core / 4GB RAM / 48GB SSD
20 Core / 80GB RAM / 1536 SSD (MAX Tier)Linode Current Tier Sample:
2 Core / 4GB RAM / 80GB SSD
32 Core / 192GB RAM / 3840 SSD (MAX Tier)5 votes -
Edit Wildcard SSL Support Article
In the article on creating wildcard SSL certs the image in Step 3 is misleading.
Currently suggests using the FULL URL for 'Host' when all you need to add is:
_acme-challenge.
This took ages with Live Chart to figure out.
Thanks
1 voteThank you for contributing your valuable suggestions.
Image in Step -3 has been updated.
Cloudways Team
-
Upgrade PHP Version 7.2 for WordPress
To run WordPress we recommend your host supports:
- PHP version 7.2 or greater
- MySQL version 5.6 or greater OR MariaDB version 10.0 or greater
- HTTPS support
.
https://wordpress.org/about/requirements/34 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
-
Please introduce php 7.2
stabel official version has been released over 10 days ago
its 20% faster than php 7.1
Really looking forward to it.
12 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
-
Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain
I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.
The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.
If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.
10 votes -
Magento 1 to 2 migration :D
You know we all want it. A decent (and included), migration from old magento 1 to magento 2.
2 votesPlease refer to https://www.cloudways.com/en/magento-1-end-of-life.php if you are interested in migrating your existing M1 store to M2.
-
Control panel change
For convenience; I would like to change the password and user name shown under ACCESS DETAILS - > ADMIN PANEL; to match my old account details. This is so that when I log into Cloudways, I can quickly navigate between Apps and websites without having to rely on browsers to store passwords for admin panels. This is why I was originally attracted to cloudways, but then realised after migrating that i had to use other logins.
1 voteWe support application password reset functionality in Cloudways Platform please refer to https://support.cloudways.com/en/articles/5126419-how-to-change-your-application-admin-password
-
Collect managed migration information via an SSL web form.
The information required for a managed migration being submitted via a plain text email is sub-optimal. Using a web form on the cloudways site would allow the information to be collected and encrypted in transit.
1 vote -
Add a console to manage email aliases
Hello, I suggest you add a console to manage email aliases to arrive in email boxes of created email accounts managed in Rackspace. Other hosts do that, and I like to be flexible with creating aliases. Thx.
1 vote -
90 votes
We are pleased to announce that support for PHP7.1 is now available on Cloudways Platform.
Users can refer to the KB guide on link below to upgrade to PHP 7.1
https://support.cloudways.com/how-to-upgrade-to-php-7/Before you upgrade on production, we recommend you to test your application(s) compatibility on staging environment.
Cloudways Team
-
3 votes
-
Please include IonCube Loader on default php 7.0 stack for all WordPress configs.
Please include IonCube Loader on default php 7.0 stack for all WordPress configs. It is supported in php 5.6 but we're a bit behind the 8 ball with version 7.0 which is now default. Please make this happen. Cheers!
5 votes -
Upgrade Magento
Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks
9 votesWe do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.
re: magento, version 2.2x is currently available on Cloudways Platform.
Cloudways Team
- Don't see your idea?