Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. WP CLI Upgrade to latest version

    The version of WP CLI is very far behind on WordPress deployments. The version that is being deployed is 0.24.1 while the latest is 2.3.0.

    Currently, we are unable to upgrade it because root access is not provided and the /usr/local/bin/wp file cannot be edited.

    If this cannot be done, a better solution would be to grant access to allow editing of .bashrc file so we can map our own custom wp-cli file instead of using the default one.

    2 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide Birds Eye Resource Usage

    It's great to be able to see resource usage/monitoring by server now, but it'd be even more helpful if we could see a birds eye view of CPU usage on the servers list page to be able to more quickly identify recent spikes or surges without having to always click through into the server.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix your Members system

    I have a client on the platform, and they have provided me with login credentials. However, I can't login because the of the new security code implementation. It goes to their email. When they try to add me as a team member, they can't, because I've got an account already. THIS HAS TO BE FIXED. THIS IS UNACCEPTABLE.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. delete button

    I think the color of the in database delete button should be red

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add purge-all-caches option to server selection UI

    Currently, to purge server-level caches, we must go to Servers › Server Management › Manage Services and then clear each cache individually.

    Adding an option to purge server caches to the overflow menu (the three vertical dots) at the top-level server selection screen (platform.cloudways.com/server) would reduce these 5-8 steps per server to only two clicks.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cloudways should have a control panel with file manager . file updates should not be limited to FTPs or SFTPs

    FTPs are very slow .it is more convenient to have a file manager which most hosting platforms do. There we can upload large zipped files with convenience.

    4 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. a feature to include, that would be helpful to see how much a single application on the server is costing from other deployed applications

    We are running more than one application in a server. So, it would be pretty much helpful if we could know which application is costing how much!

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Find App and Server based on the URL

    On the page where all the applications are listed under my account;

    https://platform.cloudways.com/apps
    (This page already has a button which takes you to app URL)

    It would be great to have the application link (URL) listed here as well.

    Using this it would be really easy to find a server which has the application with a particular URL.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to view cron logs on demand via FTP or Cloudways Platform UI

    Saves time as admins do not need to request information to confirm whether cron ran.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add custom application logo support

    The ability to change the application logo would be nice. A list of WordPress sites with very little differentiation in the console right now hinders workflow to some degree.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Simple Interface improvement...for bandwidth utilisation.

    In the Server Monitoring page:

    https://platform.cloudways.com/server/*yourservernumber*/monitor

    Bandwidth used per month is currently stated alone. It would be much easier if bandwidth used was expressed as a fraction or a percentage of the total bandwidth available on the existing server package.

    Eg.

    Bandwidth usage this month is X GB of Y Gb available. X/Y x 100 = Z% used.

    Last Updated: 01/06/2019 13:00 IST

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Create staging site from backup

    Problem: Right now I have to use a third party backup solution because Cloudways built in backup solution is incomplete.

    Solution: Allow users to restore a backup as a separate application or staging site. This allows us to easily see what the website looked like at any point in the past when a regression issue happens. Also allow us to download backups, so we can pull out specific files from the past without having to revert the database and loose eCommerce order data.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add option for password protection for all apps, not just staging

    This is a great feature for the staging sites, however, we often run into the instance where we are doing a new website build for a client and don't already host their primary site. In this case, we are setting up a standalone app for the new project, but would also like to have to ability to turn on password protection as if it were a staging site.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow the option to create a project while creating and app

    n some cases we've forgotten to create a project before setting up the app, and would be nice to have to option to create one on the spot and assign it to the app that's being created.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove 3 character minimum from application and project names

    In our case we often use 2 letter client codes for project names (e.g. AB) and it becomes a problem when naming projects and apps. Even reducing to a 2 character minimum would be ideal.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Admin Details Updated on Frontend

    Hello,

    please show the admin details updated on console frontend, with the possibility to change them directly on console instead on database.

    Thank you.

    Best Regards.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make Cloudways Platform Faster

    Your competitor dashboard loads quickly. Don't get left behind!
    Please make your website faster. Here's the report http://webpagetest.org/result/190509_CW_5c95227f142c77b7ebc525f2a42e6983/

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Purge old log files from server in one click

    Old log files take a lot of disk space. It would be great if we can remove all old log files from the Control Panel.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    7 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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