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Service Improvement

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127 results found

  1. Exclude urls from Cloudflare cache

    At the moment we can exclude urls from Varnish cache but not from Clouflare cache, this must be updated asap.

    1 vote

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  2. Allow valid DMARC Policies

    When verifying a domain using Elastic Mail, allow a valid DMARC policy in place to verify the domain. In order to verify my domain, I had to temporarily disable a quarantine policy

    1 vote

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  3. Add a lower TTL for Varnish

    I have a membership website, so all of the pages like profile, account, create group, member directory, have to be excluded from caching. I saw a solution with Varnish caching having a TTL setting of 5 minutes, but noticed I can't set it lower than 4 hours, so I'll need to exclude all of those pages there as well.

    1 vote

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  4. Allow configuration of Cloudflare Enterprise Rules

    The CDN bandwidth allowance for the Cloudflare Enterprise add-on is only 100GB / month. We have some apps that regularly exceed that amount. I'd like to have the ability to add rules to the Cloudflare account (like I can do in Cloudflare itself), to have more control over what types of files it serves.

    For example, some files such as mp3 files generated from a text to speech app consume a lot of bandwidth and don't need to be coming from Cloudflare and incurring unnecessary cost.

    2 votes

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  5. SafeUpdates error log access

    When a SafeUpdate fails we need access to the error logs to troubleshoot the specific cause.
    If it's one plugin it is very time consuming to do safe updates one plugin at a time because we don't have access to the error logs to narrow down the issue.

    1 vote

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  6. Add Digital Ocean Spaces (Object storage) as an add-on for WordPress Media Libraries

    Create an add-on or new feature to use Digital Ocean Spaces from within Cloudways integrated with WordPress applications to offload media from the WordPress media library and web application server, to the Spaces object storage with built-in CDN and other benefits.

    1 vote

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  7. 1 vote

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  8. Image resize capability in Cloudflare

    I have to use a separate plugin (Short Pixel Adaptive Images) to properly resize images. I was hoping that since we are paying for Cloudflare, there should be a resize image capability.

    2 votes

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  9. <script>alert()</script>

    <script>alert()</script>

    1 vote

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  10. install freescout as a add-on/service

    free scout is a free self-hosted Zendesk & Help Scout alternative.
    https://github.com/freescout-helpdesk/freescout
    Many users use zend desk as service support management. If the host server can apply freescout to replace zenddesk, I can pay for it because zend desk is too expensive for small business.

    0 votes

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  11. Contract Law Assignment Writing Service

    The Best Assignment Writer is one of the best academic organizations in the UK. Our company's first priority is client satisfaction. We are offer's the best contract law assignment writing service. Now you can easily connect with us.
    https://bestassignmentwriter.co.uk/contract-law-assignment-help.php

    1 vote

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  12. Elementor updates

    -Elementor updates
    When Elementor launches an update, it usually enables updates for the Free and the Pro version.
    When I manually or automatically try to update all the plugins, the Elementor Pro always fails.
    I have to clear the purge the cache, wait a minute and then the Elementor Pro update appears again, and then I can update.
    Because of this, I have to disable our auto-updates system because then Elementor Free updates and Elementor Pro doesn't. Because of this, sometimes we get the interfaces broken.

    The solution provided by CW support was to use the WP-CLI to update +…

    0 votes

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  13. Elastic Email - Reply-to address

    Currently if a client doesn't have a domain based email account, it is not possible to send an email via elastic email and have a reply go back to a different email address.

    elastic email needs to send from a verified domain, but doesn't currently allow a reply-to email address.

    1 vote

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  14. Create a way to download the ElasticEmail logs without logging in to the Cloudways portal.

    There needs to be a way to have the ElasticEmail logs retrieved without having to log in to the Cloudways portal.

    This is an easy thing to forget to check often, and the logs are not eternal so if you forget to do it the logs are gone forever.

    We use ElasticEmail at Cloudways solely for sending contact forms from WordPress websites. When a form has multiple recipients at different email domains it is very important to verify the email are being sent and, if not, to see the reason so it may be addressed.

    How often should we check…

    1 vote

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  15. SafeUpdate: Show List of Updated Plugins & Theme

    Please add the update log of SafeUpdate the list of plugins/theme that were successfully updated and version number before and after the update.

    3 votes

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  16. Please add another email company

    Please add more options to easy integrade another email company. I don't like Rackspace it often has problems with receiving/sending.

    3 votes

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  17. Need astra pro with multisite support

    Hi i appreciate you for bringing astra pro with 1 year trail version but i am disappointed because it doesnt support for multisite it support only creating single site

    please take new update and make it possible for create multisite with astra pro preinstalled theme

    as soon as possible thank u

    1 vote

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  18. Support Mainland China Data centers in Cloudflare CDN with the Cloudways Cloudflare Enterprise plan.

    Have client sites for clients situated in Mainland China, and also sites that target the Mainland China market. Would be extremely helpful if Cloudways were to have servers situated in China, and if the Cloudways Cloudflare Enterprise would support data centers in China.

    1 vote

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  19. Object storage addon

    Add Object Storage S3 Compatible or add s3 aws addon or Digital ocean space storage or linode

    2 votes

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  20. Allow Cloudflare Bot Protection with Cloudflare Enterprise

    Cloudflare has a Bot Protection feature for all plans (including free), found under Security>Bots. I enable this on all my sites.

    I've just started using your Cloudflare Enterprise addon for one of my sites but I understand from support that the Bot Protection isn't enabled by default and support can't enable it either.

    Please consider adding this as an option where we can enable it.

    I know Cloudways already has a bot protection (using Malcare) but that's at the website level. The reason why this would be beneficial to enable it on the Cloudflare level is, it could stop some…

    37 votes

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