Skip to content

Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

126 results found

  1. All a team member to be billed directly for SafeUpdates

    As an affiliate, I recommend Cloudways to my web design clients. I also build sites on Cloudways and then transfer them to a client-owned account.

    They add me as a team member so that I can do plugin updates for them. I'd like to use the SafeUpdates feature but since my clients are already paying me for that service, I need SafeUpdates to be billed directly to me, the team member, and not to the client / account owner.

    It would make sense to find a way for your affiliates and/or people who build sites and then transfer them to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Everybody Have Their Dream To Spend Time Jammu Call Girls

    You must hire Jammu model girls for your nighttime enjoyment. https://bit.ly/3UnM1XH

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. DB Migration solution like WP Migrate plugin

    If you guys can provide a DB migration solution like the WP Migrate DB plugin, it would be very helpful for WordPress developers and would encourage them to use Cloudways as their hosting partner.

    You can add it to the Cloudways Migration plugin.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow the cloudflare enterprise cache to be cleared from the wordpress dashboard

    Allow the cloudflare enterprise cache to be cleared from the wordpress dashboard.
    Other providers have already included a simple button that says clear cdn cache.

    Im forced to log in cloudways to clear instead of just having that possibility in the wordpress dash

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add purge cache to the admin bar on the front end.

    Show the Breeze Menu/Purge Cache to the admin bar on the front end.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Varnish Cache Lifetime - Should be nocache, 1 minute and 30 minute options as well. Means more choices in varnish cache

    Varnish Cache Lifetime - Should be nocache, 1 minute and 30 minute options as well. Means more choices in varnish cache

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Support Wordpress wp_get_environment_type() function

    All hosts that support setting up staging environments are requested to set this feature to staging on those staging environments. Similarly, all developers with development environments shall set this value to development appropriately.

    This function has been available for hosts to implement since 5.5.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The worst support and most unreliable hosting service for WordPress

    Dear Friends,

    I have been using CloudWays for more than a year now and I have very honest feedback here for anyone planning to host WordPress websites. Cloudways support and hosting service is very very unreliable and they do not respect their customers at all, its my personal experience with CLOUDWAYS.
    I had a very very bad experience. I requested from the billing team, prior to my hosting expiry date, that I need a billing extension as we are a startup and our funds will arrive in one week’s time. Mr. Ovais, a cloudways support member, gave me an extension…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Wordpress and Object Cache Update

    The issue is that when I launch a new site it is launched at WordPress 6.2 and right after the launch it automatcally updates to WordPress 6.3 and for that reason the maintainance files comes up.

    Also Object cache is outdated.

    Please send this to the development team..

    1. Ability to launch with WordPress 6.3.1

    2. Update Object Cache Pro (MU) to version 1.20.0

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Cloudways WordPress staging tool should use domain configured in database

    I'd like to report a bug with your staging/clone tool. When Cloudways makes a staging website, it does a search & replace on the database to update the the website domain.

    When it does this, it uses the domain that is configured in the application on Cloudways, not the siteurl which is configured in WordPress database. This can cause issues where the database is not changed correctly.

    Here is an example:

    1. Set up domain in Cloudways as "example.com"
    2. Import website with URL "www.example.com" in WordPress database
    3. Create staging website
    4. Staging website ends up as "www.wordpress-XXXXXX-XXXXXXX.cloudwaysapps.com" when…
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add Wordfence CLI

    Wordfence CLI is a new product from Wordfence which prevents the issues related to running the malware scanner inside WordPress. It would ve nice to have it integrated and scheduled via cron. https://www.wordfence.com/products/wordfence-cli/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add the Site Health option back into WordPress (under Tools).

    We need this for trouble-shooting and there is not an easy way to gather the info needed for a specific site when we need it to help solve a problem.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Wordpress permalink structure

    "New WP installs lately use this permalink structure:

    /index.php/%year%/%monthnum%/%day%/%postname%/

    It's not clear why, and it requires an additional step to fix this setting on each site.

    Please use the WP default of Postname for the permalinks, as WP defaults to outside of the cloudways package. Thanks!"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Allow intergration of other CDN like fastly , akamai and aws cloudfront for full page caching

    Allow intergration of other CDN like fastly , akamai and aws cloudfront for full page caching

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow Breeze to exclude HTML classes and IDs

    Breeze currently only allows full pages to be excluded from the cache. However, it would be great if it allowed for HTML modules/elements to be excluded themselves. For example, I have one section on a page that is always changing and should not be cached but that section is on the home page which should stay speedy and cached. My only option would be to disable the cache for the whole page which isn't a great option.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Make Username in WP Admin Panel editable

    It is important to enable the ability to edit usernames within the Admin Panel of a WordPress application. This becomes particularly crucial during site migration, as the default user account generated based on the user's CW email ID may no longer be necessary. As a simple solution, uust having the Username field editable as the Password field is in this section would suffice.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Breeze - Add Cloudflare Free DNS version API into Breeze

    Breeze - Add Cloudflare Free DNS version API into Breeze

    So we don't have to download Cloudflare plugin as well.

    Push it so it auto purges Cloudflare cache as well.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I suggest you to start providing quality maintenance service for WordPress sites.

    I suggest you to start providing quality maintenance service for WordPress sites.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Create cloudway school wordpress

    Having an online cloudway school that teaches classes on how to configure your website, how to configure cloudflare and cloudway with the free service, optimization, database management, anti-hacking security and much more. This would add a lot of value to the services they provide and at the same time the user learns to use their tools.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Feedback and Knowledge Base