Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
167 results found
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SSH public key access for application user
Currently only the master server user can use public key access. So all applications that are deployed using SSH access must connect with the master server credentials, which causes issues with folder permissions (especially with chmod commands not working).
This could be resolved if the default application user can also have SSH access using public keys1 vote -
castle app
For families, Castle APK offers parental control features, allowing guardians to monitor and restrict content accessible to children. https://castleapp.tube/
1 vote -
Feedback Request: Exploring New Ideas in the Cannabis Industry
Hey Cloudways Community,
I’ve been exploring different platforms and tools to support the growth of my project in the cannabis space. One area that’s particularly exciting to me is how technology can help connect people with information and resources around cannabis products in a responsible way.
If anyone here has experience or insights into running niche websites in this field or has thoughts on leveraging modern web services for this kind of platform, I’d love to hear your thoughts. I’ve been working on a website dedicated to providing cannabis enthusiasts with valuable resources at https://acheterdelaweed.com/, and any feedback or…
1 vote -
Launch a Digital Ocean Server in Dubai
Subject: Request to Launch a Dubai-Based Server
Dear Team,
I hope this message finds you well.
I would like to kindly request you to consider my feedback regarding server location availability. As someone who supports numerous clients running businesses in Dubai, I’ve noticed that DigitalOcean currently lacks a server presence in the region. At present, we are using servers located in Bangalore.
Dubai is one of the fastest-growing business hubs in the Middle East, and having a locally-based server would be a significant advantage for developers and digital service providers like us. While AWS does offer servers in the region,…
1 vote -
Deploy applications in docker containers with dashboard settings for resources.
I suggest adding Docker container support for app deployment in Cloudways, with dashboard controls to limit resources like CPU, RAM, Disk I/O, and Disk Storage per app. Bandwidth limits would be a bonus if feasible.
Some of us cluster low-traffic, brochure-style sites on a single server instead of using separate VPSs, and this feature would prevent one site from hogging resources and crashing the others. Docker’s isolation would boost security and stability, while resource caps would keep everything balanced.
For example, if one site gets hit by bots, the others stay online, saving time and headaches.
Thanks
1 vote -
Add ability to exclude varnish caching for relative url's on a server level.
Ability to exclude varnish caching relative for url's on a server level. Need /availability to not be cached on all sites hosted on a server. Such as not caching the relative url /availability on all sites hosted on a server. Would prevent having to configure settings on multiple applications.
1 vote -
PHP 8.4 Upgrade
PHP 8.4 was released in November 2024 and I think it would be great to have PHP 8.4 rolled out as an option for CloudWays servers. Currently the max PHP version you can select is 8.3.
1 vote -
Add support for Supervisord Jobs for Symfony application
Currently from UI, I can only add Supervisord job and then I've to take support help to modify for Symfony style command.
Example:
- When adding job from UI, it generates command like below,
command=php /home/xxxxx.cloudwaysapps.com/xxxxx/public_html/bin/console queue:work redis --sleep=3 --quiet --timeout=60 --queue="default" --tries=0
But we need where we can change "async" to any other word,
command=php /home/xxxxx.cloudwaysapps.com/xxxxx/public_html/bin/console messenger:consume async --time-limit=3600
1 vote -
Add default Apache process recycling
I recommend setting a default value for MaxConnectionsPerChild (e.g., 1000) to help manage memory usage automatically. Recycling Apache processes after serving a set number of requests prevents memory bloat and helps maintain steady site performance, especially during high traffic periods.
Why this matters:
Enhanced memory efficiency: Recycling processes keeps memory usage stable, preventing memory bloat.
Improved site performance: Prevents slowdowns caused by excessive memory use during traffic spikes.Currently it's not set.
2 votes -
Improve Firewall List Accessibility
The Firewall list is difficult to use particularly if you have low vision. The tiny country flag icons are difficult to see and if you hover over them nothing is displayed. Would be great to add hover text with the country name at least. Also, clicking the checkboxes in the filter control requires clicking precisely on the checkbox input rather than being able to click on the input label to check / uncheck the item which is far easier for people who have difficulty seeing or are using an alternative input device.
1 vote -
Allow reloading php-fpm via CLI
After a deploy we want to clear the OPcache using the
systemctl reload php8.2-fpm.servicecommand, but we don't have access to it in the CLI. We're looking into a workaround, but currently this is keeping us from hosting more websites at Cloudways.1 vote -
Allow access to supervisor via CLI
We build Laravel websites, and often we use Horizon (https://laravel.com/docs/11.x/horizon). Horizon spawns supervisor processes, which need to be terminated after a deploy, so the changes get picked up.
Currently we don't have access to supervisor in the CLI, and it's important we can do that.
1 vote -
0 votes
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I would like to add a scheduling function in the server management interface, such as restarting Apache, Nginx, MySQL at 08:00 every morning
I would like to add a scheduling function in the server management interface, such as restarting Apache, Nginx, MySQL at 08:00 every morning.
1 vote -
Separate local backup on app level
Currently, we can only take server level local backup which create for every apps, cloudways should enable control this backup for application level. So that, if local backups are enable on server, we can filter it for which apps we need this backup. Otherwise, backup will take unwanted disk space on server.
1 vote -
For Object Cache Pro, provide an upgrade route when switching from 1Gb to 2Gb+
When upgrading from 1 GB to more RAM, it's a good idea to either:
Draw attention to the fact that Object Cache Pro is not integrated with the current assets and outline the necessary steps (migration) to get Object Cache Pro.
Establish a procedure that, upon server upgrading, instantly adds Object Cache Pro to already-existing assets.
https://feedback.cloudways.com/ https://geometrydashsubzero.net1 vote -
HTTP/3 and LiteSpeed Server
Adding http/3 & LiteSpeed server by default. or make it one click configuration
2 votes -
Support for own Cloudflare account with Cloudways Autonomous
Cloudways Autonomous is a great and finally a modern offering for scalable solutions from Cloudways, but it comes with a great limitation for the Cloudflare power users - Cloudflare proxying "orange cloud" is not supported.
Since Cloudways Autonomous is deeply integrated with Cloudflare Enterprise own Cloudways account for security and optimizations it becomes impossible to use own Cloudflare account that gives full access to analytics, rules, bot countermeasures, workers, etc.
1 vote -
Cloudways domains are currently not working on safari, possibly due to an HTTPs configuration error.
All applications with a cloudways domain, i.e. phpstack-xxxxxxx-xxxxxxx.cloudwaysapps.com are receiving the following error when served with HTTPS:
"Safari can’t open the page because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes and then try again."
The fix is to add an htaccess rule to the web root folder:
"Header unset Upgrade"This does work, however it seems like there is a Cloudways HTTPS configuration error that could be addressed.
Thanks!
1 vote -
Create an upgrade path for Object Cache Pro when moving from 1Gb to 2Gb+
When moving from 1Gb to a higher RAM it would be good to either:
Highlight the lack of integration for Object Cache Pro for existing assets and what needs to be done (migration) to get Object Cache Pro
Create a routine that adds Object Cache Pro automatically to existing assets on server upgrade1 vote
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