Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
346 results found
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Breez minifiy should have URL Options to select // or http or https
I really like wp breeze plugin, but the css minificatino option should be improved.
Breeze css minification should have URL options to select // or http or https because I need to force https.
I have problem with my theme will not display font awesome social icon correctly, because breeze css minify use // instead of https. I have to use other css minify instead of breeze. If breeze have this feature it will be better.4 votesHello
We had resolved in 1.1.7 Please refer to our changelog https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Integrate Breeze with Gutenberg plugin
Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.
4 votesHello
Gutenberg is fully compatible with Breeze. Basically, there were some undefine index errors while enabling JS group file modification and the was occurring with some of the page builder plugins.
We fixed the warning/error of js in 1.1.3. Please refer to change for more details at https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Search and Replace site url when cloning application (WordPress)
Currently, while cloing an application, the automatic site url provided to the clone is not written in the database. This results in launching (redirected to) the original website when you are typing the new url.
The issue does not exist when the original site has been issued a domain name. Because the staged website does not have a domain and trying to clone a staged website, the database entries are not written. I don't know why. Could you please test and fix this? Thanks!
4 votes -
4 votes
Hello
Individual settings for each subsite on wp multisite was released in 1.1.0
Cloudways Team
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Enable Let's Encrypt Auto-renewal to work with .htaccess redirects in place
When a website is SSL secured (https) it is recommended to have redirect rules in place which enforce https (redirect http to https) and of course redirecting to one version (www vs non-www).
It appears that the Let's Encrypt Auto-Renewal does not work. It will fail saying there are htacces rules restricting it from working. I am not sure if this is an issue for Cloudways to fix, or Let's Encrypt.
In either case, the solution provided by Cloudways support is to:
1. Temporarily rename your .htaccess (so it is not in effect)
2. REVOKE your Let's Encrypt Certificate
3.…4 votesHello
We have resolved this issue, an update was deployed on all customer’s servers.
LE SSL installation is now independent of rules added in htaccess, now users just have to make sure that the domain is added in the domain section of the application and the domain is pointing to Cloudways server, any rules in htaccess will not conflict with SSL installations.
Best Regards
Cloudways -
Add Singapore datacenter for Vultr
https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.
4 votes -
Laravel 5.3
Hi, the new version is much better than 5.2, can you upgrade it? also is it possible to add cron jobs to work with artisan?
4 votes -
Rehabilitate SSH access with application credentials
Rehabilitate SSH access with application credentials and not for only Master credentials.
In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.
Now, i can't give master password to our customer!
4 votesSSH Access for application has been reinstated. Users have now an option to enable and disable SSH for application.
For more details, please read the following KB
https://support.cloudways.com/how-to-enable-application-level-ssh-access/
Cloudways Team
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Fallback to SMS or Backup Codes (like Google) on Two-Factor Authentication issues
Lost access to TFA authentication should fall back to SMS or Backup Codes (like Google) rather than a quick comment on the chat.
4 votesFallback to SMS and/or Backup code is now available on Cloudways. For instructions, please follow the KB.
https://support.cloudways.com/enabling-two-factor-authentication-for-your-cloudways-account/
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Fix Cronjobs for laravel.
The only way to publish a Cronjob for laravel is through assistance. I wish u fix it.
4 votesIf what you want is to run Laravel Artisan commands such as:
> php artisan schedule:run
> php artisan route:clearYou can do so from the advanced cron editor, so long as you run the command from inside the public_html directory where artisan is found. For example, we have tested with:
> * * * * * cd public_html && php artisan route:clear > /tmp/artisan.log
And it works fine.
Let us know if this fixes your needs.
Cloudways Team
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Old version of composer
Pls update composer (sudo composer self-update)
4 votesComposer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.
Cloudways Team
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Fix privacy and security issue on fresh WordPress installs
When adding a fresh WordPress App, the default admin account Cloudways creates adopts the account holders email address. This is also becomes the display name by default, showing up on the front-end, exposing the account holders email address involuntarily. The display name should be set to something other than the email address.
4 votes -
Add feedback.cloudways.com to the Member's Area and Site Footer
It would be great if the feedback platform could be directly linked from the Member's Area and the Cloudways site footer.
I always forget how to get back here and I'm sure a lot of customers potential and otherwise would be pleased to see you have taken the time to set a platform like this up!
4 votesThis has been done. You can find feedback link in the footer of home page and in the member area too (same location as in console).
Cloudways Team
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Add Drupal Drush command pm-update, currently does not work
Add Drupal Drush command pm-update, currently does not work. In order for this to work, users need permission to write to a file outside of the http root directory. This should be pretty straight forward to create a dir users can write to outside the http root dir. A dir like this could be used for a number of benefits.
4 votesPlease check:
Cloudways Team
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Add mysql default encoding to server settings
Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
It should be set to utf8 general4 votesThis has been completed and available in server settings section in console.
Cloudways Team
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Add Support to change the Document-Root of an Application (custom web root)
Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.
4 votesThis is now live and you can find it in the Application Tab under the rename application folder option.
We are creating a KB for this.
Cloudways Team
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No Flash in the Control Panel
The click'n'go control panel is very slick. It would be more usable without Flash for the "show password" bits. On a MacBook with Flash disabled, getting to copy the password involves looking at the HTML code of the control panel page.
4 votesWe now disabled Flash for Mac users.
Cloudways Team
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Avail axel command
Please activate axel command as it is much more faster then wget for data migration.
4 votesThis has been completed.
Cloudways Team
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I was very surprised to find that wildcard SSL certs are not supported with Click&Go, please consider adding support for this.
It is common practice to protect sub domains of a site with a wildcard SSL cert so when I discovered an error was thrown when trying to create a CRT I was disappointed when everything else about Cloudways so far has been excellent.
4 votes -
4 votes
This is now live. You can find the Server Setting option when clicking Manage Server in your account. We will be adding additional parameters that can be controlled from UI to this section.
Feel free to suggest new parameters you want to be able to set, here in the Suggestions page.
Cloudways Team
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