Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
346 results found
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Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error
It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.
1 voteThank you very much, Bryan, for highlighting this issue.
We have now fixed it. You should be able to remove git deployments from Firefox as well now.
Cloudways Team
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Provide hosting services based in South America (Brazil)
I want to use CloudWays in servers located in South America - Brazil - Sao Paulo
1 voteIf you select AWS as cloud provider, you can readily launch servers in Sao Paulo.
Cloudways Team
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Inclusion of php7.0-zip module
Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.
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Great service! Thank you
Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.
1 voteThanks to you for being our customer!
Cloudways Team
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Vultr in Singapore
Vultr has setup in Singapore. You probably could add the location in your setting.
1 voteSingapore is now live.
Cloudways Team
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please remove required fields for git deploy path.
i am required to create a sub folder under publichtml and deploy to the sub folder but i would like to deploy it under publichtml only.
1 voteYou can leave the field empty and it will deploy it to public_html/. So this functionality is already there.
Cloudways Team
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Automatic Git deployment
Ability to pull automatically after a commit/push has been made to the repo. The blog about using Git still says you are working on git hooks.
1 voteThis can be done via the new API:
https://developers.cloudways.com/docs/Check the Git API section.
We will come up with a KB to further clarify it.
Cloudways Team
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Fix the Cloudflare Support Page
Unless I'm just missing it, this page... https://support.cloudways.com/can-i-use-cloudflare-cdn/
...is missing the critical step where you need to go to the server console > advanced > enable cloudflare
1 vote -
1 vote
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support magento 2.1
support magento 2.1 with a 2.1 version application installation
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Give MySQL Workbench access without having to give master credentials
I would like being able to give someone access to a single database throw MySQL Workbench without having to send him the master credentials that could be used to access all the server files throw SFTP.
1 voteThis is already possible. If you use Workbench with master credentials, you will have access to all DBs for all apps in the server.
If you instead use application credentials (https://support.cloudways.com/difference-between-master-credentials-and-application-credentials/), you will have just access to the database of that specific app.
Hope this helps.
Cloudways Team
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Add Magento 2.02 the latest version
Upgrade availability for Magento 2.02 via Application List
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Elastic Email showing the wrong prices
Elastic Email showing the wrong prices.
The prices shown here are different from the prices that appear when you click on the elastic email add-on.https://support.cloudways.com/how-to-activate-elasticemail-addon/
1 voteMartin, thanks for pointing to this. It has been fixed.
Cloudways Team
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1 vote
This has been fixed. Now you can set it to zero.
Cloudways Team
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Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use
Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use
1 voteNo worries, happy to help. Closing this one.
Cloudways Team
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Add the higher servers configurations 32 to 64GB RAM 12-20-24 cores
Please add the higher servers configurations from Vultr and DigitalOcean featuring 32 to 64GB RAM 12-20-24 cores.
While I am not ready just yet for them I do need to know that the option will be there when the time comes.
Also may I suggest that you top the managing fee (markup) per server to be close to $100? This would also match Linode current full manage service offer. It's just that 60% markup would make these more expensive servers way too expensive.
Thanks!
1 voteDon, this is already available when launching a new server from console and choosing “I know my server size”.
Cloudways Team
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Create a folder outside main web folder
For security purposes, i just want to move all uploaded files outside my main web folder.
1 voteYou have a private-html folder precisely for this purpose. Check this KB for reference:
https://support.cloudways.com/securing-application-configuration-files-in-private_html-folder/Let us know if you have any question/comment.
Cloudways Team
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ImageMagick extension for PHP
Since installing Google PageSpeed module is not an option on Cloudways server, I will have to optimize images manually (through my coding). Can we have ImageMagick installed?
1 voteThis is already available in our servers. Please let us know via ticketing system if you have any problem with it.
Cloudways Team
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Update WP-CLI
Current versions is 0.21.1, but I have 0.17.0 installed.
Maybe we can autoupdate once a week?
1 voteWe are deploying 0.21.1 today along with new Wordpress version 4.4. We are adding too wp-cli updates to monthly application update process.
Cloudways Team
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Alphabatize Server List in Dropdown
Please alphabetize the server drop down list found at the top of the screen when viewing the details of a server. This drop down list makes it easy to move from server to server, but it is unnecessarily complicated by having to hunt through the list for what you need.
1 voteThis has been completed.
Cloudways Team
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