Skip to content

Product Improvements: Flexible

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

346 results found

  1. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Add-ons  ·  Admin →
    completed  ·  Cloudways responded

    New Relic is now live on Cloudways.

    New Relic Lite will be deployed to all new servers and existing servers (albeit left stopped in 512MB servers due to resources limitation, you are free to start it though from Manage Services section). You can upgrade to Pro (special price) from Add-on section.

    You can read more about this here:
    http://www.cloudways.com/blog/introducing-new-relic-apm-addon/

    Cloudways Team

  2. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    54 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Cloudways responded

    Hello

    We are glad to announce that we have successfully released the Partial Restore functionality on platform

    Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.

    Thanks to this feature, users can now choose to:

    Restore Complete Site.

    Restore Webfiles only.

    Restore Database only.

    For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application

    Regards

    Cloudways Team

  4. mysql 5.7

    When will this update available mysql 5.7 in the panel.

    53 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Stacks  ·  Admin →
  5. Add PHP 5.5x to your stack options

    My developer is asking me for a stack option using PHP 5.5x, it would be great this could be offered on ClicknGo platforms especially considering PHP is recommending 5.4 to be phased out: http://php.net/archive/2014.php#id2014-09-18-2

    51 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Stacks  ·  Admin →
    completed  ·  Cloudways responded

    Default applications are launched with PHP 5.5 From Server Settings & Packages section you can now upgrade to 5.6 or downgrade to 5.4 ( plus upgrade mysql, replace it with mariadb and deploy redis).

    Cloudways Team

  6. Client Specific Billing - Allow us to charge clients for App monthly or anually

    This feature is a must, I'm surprised it hasn't caught on any attention. I have a server with 25 applications each one for different clients. I have to keep a log of how much each client has to pay every month or year. If we could do this directly in Cloudways it would be great.

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  14 comments  ·  Security  ·  Admin →
  8. 46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Security  ·  Admin →
  9. mariaDB

    Faster and better database. Created by Original developer of Mysql and Used by best of several big players as alternative for mySQL

    46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Cloudways responded

    This is now completed.

    Under Server Settings & Packages section (Server tab) you can replace mysql with mariadb.

    Please note that it is your responsibility to ensure
    that all the applications in the server will work with the deployed database.

    Enjoy!

    Cloudways Team

  10. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

    43 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. 43 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Cloudways responded

    This is now live! Find it in your console under the Application tab.

    Cloudways Team

  12. Upgrade Breeze Plugin To Clear Cloudflare CDN Cache (Cloudflare Enterprise Add-on)

    Submitted after discussion with Cloudways Support

    We'd like the Breeze Plugin feature to "Purge All Cache" to include the Cloudflare CDN if using the Cloudflare Enterprise Add-on, just like it does for the Breeze Cache and Varnish Cache.

    We're submitting an official feature request for this since we'd want to:

    1) Minimise time of having to log in to the Cloudways Dashboard to manually purge the Cloudflare CDN cache.

    2) Ensure that when scheduled Wordpress content like new posts are published, they become automatically available to the public.

    We hope you can make this improvement soon, as we're interested in…

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Add-ons  ·  Admin →
  13. enforce https

    Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Allow cloning of the apps between different servers under the same Click&Go account

    It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Cloudways responded

    Cloudways

    This is now live. In the Application tab, if you click on clone for any application you can now choose:

    • Clone on same server.
    • Clone to new server.
    • Clone to any other existing server in your account.

    Cloudways Team

  15. 42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  7 comments  ·  General  ·  Admin →
  16. 40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Wordpress  ·  Admin →
  17. "Default Application" for server public IP

    When I create a $20 Digital Ocean server it's because I'm looking for power! When I host 2+ applications, I'm unable to control which application is attached to the default IP. What if I want application #5 to be the primary website shown when someone visit's the "default ip"?

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Cloudways responded

    This is now live. You can set the default application for a server in the Server Settings section → Advanced tab.

    Cloudways Team

  18. 39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. EWWW Image Optimizer integration

    It would be great if EWWW Image Optimizer plugin would be a part of default WordPress app installation. There is an issue with installing EWWW to an existing WordPres app.

    I arelady talk to EWWW developers about that.
    https://wordpress.org/support/topic/cannot-install-jpegtran-optipng-etc-on-cloudways-hosting?replies=26#post-8260174

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Wordpress  ·  Admin →
    completed  ·  Cloudways responded

    We have deployed missing packages so EWWW can fully work on top of our platform. We do not have plans to add it as default but now, anyone wanting to use it should have no problems.

    Cloudways Team

  20. Zend Guard Loader

    Please add Zend Guard Loader in stack Cloudways.

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stacks  ·  Admin →
    completed  ·  Cloudways responded

    This is now live, it can be enabled through Server → Settings and Packages → Advanced Page.

    Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements

    Cloudways Team

  • Don't see your idea?

Feedback and Knowledge Base