Allow an account to be the owner of one site and a member of another
I am the owner of my own tiny consulting company website. My client invited me by email to be a team member of their massive ecommerce site in cloudways but it fails because "this email is already an owner of another website". I have no idea how you could make the system this poorly designed when everything else rocks. As a consultant I am going to own my own web site and be a team member of a number of client websites (they need to be "owners" of their own sites as I may come and go from their team). I ended up having to make a second account I use to be invited to their site by a different email (yuck!). Your competitors pantheon figured this feature out (although virtually every other feature they did sucked).
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Monica Jessica commented
This feature is essential for flexibility, especially in collaborative projects. Allowing an account to have ownership of one site while being a member of another promotes better management of roles and responsibilities. Speaking of engaging activities, you should definitely check out Slope Unblocked for some fun during breaks while you manage your sites efficiently! https://slopeunblockedd.github.io
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Templates Galaxy commented
I totally see where you're coming from—having to create a second account just to collaborate is such a hassle, especially when juggling multiple projects as a consultant. Flexibility in tools is essential for managing both personal and client needs.
Your issue reminds me of how CapCut templates solve a similar problem in the content creation space. They allow seamless collaboration and customization across projects without needing separate setups for different teams. You might find it interesting to see how streamlined workflows can make a huge difference—here's a great resource on CapCut Templates here is the site: https://capctemplategalaxy.com/ that could inspire some ideas for how platforms like Cloudways might improve.
Hopefully, Cloudways considers a feature update to address this limitation—it’d make life so much easier for consultants like you!
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"Cloudways is great, but the inability to be both an owner of my website and a team member on a client’s site is frustrating. As a consultant, I had to create a second account just to join my client’s team. Please improve this—your competitors have figured it out! [https://capcuttrendtemplate.com/]
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Jaya Shah commented
It seems Cloudways currently doesn’t support having the same email be both the owner of one site and a member of another. Using a second account, as you've done, is a workaround, but it's not ideal. Hopefully, they consider improving this functionality in the future, as it’s common for consultants to manage multiple client sites without needing separate accounts. You might want to submit feedback to their support team to highlight this need!
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Emma commented
It sounds like you're running into a frustrating limitation with Cloudways' account management system. I understand how essential it is for consultants to manage their own sites while also being added as team members on client sites without needing multiple accounts. Hopefully, Cloudways can consider updating this feature to allow flexibility, like Pantheon has, for consultants and agencies to manage multiple sites under one account. You might want to reach out to their support team to provide feedback on improving this feature.
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It’s frustrating that Cloudways doesn’t support having one account as both an owner and a team member across different sites. I had to create a second account just to manage this. It would be great to see an update to allow this flexibility, as other platforms have figured it out.
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Emma commented
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Emma commented
I faced an issue with Cloudways where I couldn’t join a client’s eCommerce site because my email is already tied to another site. This limitation forced me to create a second account, which is far from ideal. Competitor Pantheon handles this better, despite their other shortcomings. It would be great if Cloudways could improve this feature.
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