Service Improvement

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  1. What is the phone number for Sbcglobal customer service?

    Contact to Sbcglobal customer service number 1-844-819-3386, which offers entire support that you have been looking for. We provide almost satisfaction and no grievance! Our Sbcglobal email customer support services includes dealing with password recovery issues, login problems, create a Sbcglobal email account, Sbcglobal email forget username and password issues, and complete support related to your Sbcglobal email account. You just need to call us on our sbcglobal customer service helpline phone number to get your problems resolved. Get instant 24x7 Online Technical Support by Sbcglobal tech support number at a reasonable cost. Tech support executives of Sbcglobal email offer…

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix free trial UX

    Welcome to Cloudways
    Emmad
    Sales Agent
    Good
    Emmad
    Nice to see you here. Can I help you with something?
    Client
    Hi, i've got this Laravel app I downloaded, and I'm supposed to check the code and try to get it running *in a sandbox* where it won't be able to contact any other apps.
    I just need to set up a DO server where the firewall does not allow any outgoing traffic.
    But then I came across your thing, and since I've never used Laravel before (being a nodejS expert and ditching PHP long ago) I thought I could use…

    1 vote
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  3. FAQ suggestion.

    May I suggest you add the following to your FAQ... How long does Cloudways free trial last? A. You have a full 3 days to experience the magic. (for example)

    1 vote
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  4. Explicitly warn in the Access Detail page that your IP could be banned...

    Please, for the love of god, write somewhere in the Access Detail page that your IP could be banned... In big bold letters would be nice.

    I struggled for 7 hours to figure out why I kept getting “Software caused connection abort” errors while connecting with SFTP. I didn't even know when my IP got banned, or why.

    The project manager whitelisted it and it's fine now...

    1 vote
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  5. Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    4 votes
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  6. Compact view of applications list

    At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen

    1 vote
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  7. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes
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  8. homepage wording

    On the home page when you look at the pricing details and click on "View more plans" the button that then shrinks the plans back to a lesser amoutns says "View smaller plans"

    Would read better if it said "View less plans"

    1 vote
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  9. Implement OpenSSL 1.0.2 (or later) for Chrome to benefit from HTTP/2 using ALPN

    See the "Note:" section below:
    https://support.cloudways.com/enable-http2-on-websites/
    which says:
    "Currently HTTP/2 via NPN is supported at Cloudways. ALPN requires a more recent OpenSSL (1.0.2), which are not yet made available by Debian. If you are using the very latest build of Chrome, you will not be able to take advantage of HTTP/2 on your websites, because Chrome has dropped support for NPN. You will continue to access your websites on HTTP/1.1."

    I'm looking to get ALPN (Chrome) support for HTTP/2, see also:
    https://www.nginx.com/blog/supporting-http2-google-chrome-users/

    I've already gone to Debian 8:
    https://support.cloudways.com/migrate_application-to-linux-debian-8-jessie/

    Wondering when Cloudways will offer OpenSSL version 1.0.2?

    Thank you!

    11 votes
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  10. Cloudflare

    Cloudflare Setup
    Hi, i would like to see a tutorial on how to setup cloudflare's settings (pagerules, minify etc - free/pro plan) for optimal performance with your servers.
    thanks

    11 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Place a link to Member Area at header or footer of cloudways.com

    Hi,

    It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

    For more details and screenshot please have a look at ticket #38310

    Thank you!

    3 votes
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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

    Cloudways Team

  12. Please fix the signup page

    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/'; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

    if I allow the the connection in chrome (allow unsafe scripts)
    Chrome will sill not send the ajax request:

    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com'; is therefore not allowed access.

    Please fix this by enabling TLS on all sub domains.

    1 vote
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  13. autoredirect (or option) on login to Server Overview

    When I log into the website, it's a pain in the ass to have to click Servers (after I click application click and go, or w/e the name is) because I do this like 5-25 times a week.

    2 votes
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  14. LOGGED IN -> accessing CLICK N GO Panel

    Current:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

    Future Request:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

    1 vote
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  15. Move the 'Feedback' button

    It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

    2 votes
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