Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
55 results found
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Opinions about the new look
This is a summary of opinions regarding the preview version of the new admin portal:
Overall
- Smaller text was better (1rem preferably).
- Choose a better font that focuses on readability independent of device (including mobile).
https://unified.cloudways.com/
- Text and image overlap when screen is not full width, despite lots of free space.
- What 5 applications are shown here? The last ones created? What’s the significance of that?
- Overall this page is not very useful as I can't scroll through all servers and applications.
https://unified.cloudways.com/apps
- No screenshots are shown here, where it’s relevant.
- Cache screenshots so they are not recreated for each…
1 vote -
1 vote
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Browser Notification When Server Job is Complete
Creating/deleting a server, cloning/deleting an application takes a few minutes sometimes more than 10 minutes.
It's a hassle to frequently check if the job is completed.
Many websites use browser notification these days.
I would be great if Cloudways has one that notifies visually or with a sound when a server job is completed.3 votes -
Create a 'Billing' link on new sidebar menu
In your new unified.cloudways.com dashboard can we please create a 'Billing' link in the left pop-out menu area as it takes a long time to drill down into my profile to find billing related items. Just UX improvements.
2 votes -
Please give option to change Cloudways interface TimeZone
Please give option to change Cloudways interface TimeZone
8 votes -
Increase the amount of cronjobs in the CRON JOB MANAGEMENT-> Advanced
Right now the Advanced cronjob UI allows a limited amount of cronjobs to be added and on top of that the user needs to add cronjobs through ssh. the problem with that is that non technical employees can struggle with the ssh and the administration of the cronjobs is much more difficult compare to the nice visual way of the relatively simplistic advanced cronjob view (I doesn't do any validations etc - but never mind :-)). this issue is quite critical for us as we add quite some cronjobs and we stopped doing that because of this issue. so please…
1 vote -
You need to add a scheduler which 'stop' & 'start' server automatically.
I am a technical person, and I am suggesting one important change, and that is: I my am stopping and starting my server manually. So you need to add a scheduler which 'Start' & 'Stop" Server automatically because it is very hard to start server on fix time. So please add scheduler or timer which stop and start server automatically. Thanks Regard Babar Hussain Shah.
1 vote -
Account switcher doesn't work unless you logout and then back in
I'm a developer who manages many servers. Including servers on multiple Cloudways accounts. I've noticed for the past couple months that the account switcher (the dropdown to the right of the Cloudways logo) doesn't work unless I just logged in. If I haven't just logged in it gives me a "You are not authorized to perform this action" error after attempting to switch to a different account. So I have to log out and log back in every time I want to switch accounts.
1 vote -
The account switcher doesn't work unless you logout and log back in
I'm a developer who manages many servers. Including servers on multiple Cloudways accounts. I've noticed for the past couple months that the account switcher (the dropdown to the right of the Cloudways logo) doesn't work unless I just logged in. If I haven't just logged in it gives me a "You are not authorized to perform this action" error after attempting to switch to a different account. So I have to log out and log back in every time I want to switch accounts.
1 vote -
All invoice Data Download in Excel
I want option to download invoice data in excel
2 votes -
Update Laravel brand logo on the application select
The current logo used by Cloudways for the Laravel application is outdated and was replaced early 2019.
The current Laravel logo can be found at https://github.com/laravel/art
Updating this logo would be awesome and keep in-line with Laravel's current branding.
2 votes -
Redirect after login
We often will hand team members urls to our servers or applications in cloudways, eg: https://platform.cloudways.com/server/999999/access_detail
If they're not logged in (which is likely due to the short logout-timeout), they have to log in, which brings them to the main page for the account, rather than redirecting to the url they originally went to...The workflow should be like other sites, eg:
- go to https://platform.cloudways.com/server/99999/access_detail
- site redirects you to the login panel
- after successfully logging in, it redirects you back to https://platform.cloudways.com/server/9999/access_detail7 votes -
Feature Request - Indicate if application is enabled in 'Applications' dashboard / tab
I sometimes spin up demo apps for clients but then don't hear back (or other reasons) - I don't feel comfortable deleting the apps but would like to quickly turn off 'stale' ones & test the waters
It would be amazing if I could just see a red/green indicator or even better a toggle switch to enable or disable the app on this page https://platform.cloudways.com/apps
ie: the 'APPLICATION ACCESS' flag
I think the same feature would benefit this endpoint as well :)
- https://platform.cloudways.com/server6 votes -
Flush Redis cache button
Hi. It would be very useful to have a button to flush Redis cache, since you published a tutorial about that software, but there isn't a simple option to clear it when something goes wrong with WordPress (e.g. https://wordpress.org/support/topic/blank-homepage-after-update-to-2-0-9/)
Thanks.
11 votes -
Verifying Phone Number
Tried verifying my phone number. However, after selecting my country, the website doesn't offer an option to enter the country code. As a result, there's considerable time lost, wasted in repeated attempts as you want it to succeed one-time and move on to create new business.
Would appreciate if you set all such sign up and sign in steps to error free, simple progression.
2 votes -
Local Time in dashboard
It would be nice if you would show MY local time on the dashboard instead of server time. I have no idea where the server is, and even if I do, I have to remember the country, and the offset in hours, and do math every time I look at a time. You're a computer. You know where the server is, and you know where I am, just do all that for me.
3 votes -
CloudWays website seriously slow in India? From frontend to backend. Please optimize it.
Hi, I'm a visitor to your website. Forwarded by a youtube. But it's seriously slow. My 4G internet is capable to play Full HD 1444p easily. But your site loading time minimum of 2 to 3 minutes to show 1st content. And also in the Admin Dashboard. Indians really need your service but man who trusts a hosting service which is loading slowly at their own website. Please fix.
3 votes -
Login form jumps around
The Cloudways login screen shows the user and password textboxes on the left for a second and then jumps to the right of the screen. It's fun to try and chase it around the first few times, but it's just annoying when you have to do it multiple times a day.
2 votes -
mistypo in pricing features page?
seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?
2 votes -
Lengthen platform sessions
I find it annoying that I have to log in often to access cloudways platform options and the database manager. Would be great if you'd use sessions that lasted far longer than now.
Also in the database manager it would be helpful to have a log of previously entered SQL statements.
Thanks for your consideration!
3 votes
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