Service Improvement

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  1. Block option for all IP address for SSH or Mysql and All server resources.

    Block option for all IP address for SSH or Mysql and All server resources. except we choose IP Address

    3 votes
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  2. Ability to add multiple SSL certificates per application (neither wildcard nor SAN)

    If we have a multisite, we need a wildcard SSL for the subdomains. However if we go further, and provide custom domain (domain mapping) the problem comes that the SSL certificate is only for our domain not the mapped. Would be great if we can (even manually) create more than one certificate. SAN certificates is not the good option, since:

    - We are using the wildcard for the own subdomains.
    - There is a hard limit with the 100 domains.
    - All the custom domains would be listed as secondary domains in the certificate details.

    1 vote
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  3. 1 vote
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  4. 2 votes
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  5. Caution Notifications if the bandwidth about to touch the default ceiling limits

    Caution Notifications if the bandwidth about to touch the default ceiling limits in order to take steps on illegitimate/spam hits. This may safe guard the ignorant developers from incurring a heavy loss and in some cases losing their business. Please consider.
    Thanks and regards,
    Venkat Chinniah
    App Consultant & Architect

    2 votes
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  6. Fix password change system

    At the moment, when signing up there is no limit to password length, but when changing a password, it is limited to 20 characters. This results in the "old" password not being recognised correctly, presumably as it's looking for a password of maximum 20 characters.

    So if you create a password with more than 20 characters as your first password, you can't change it without logging out and doing "forgotten password". Rubbish!

    1 vote
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  7. Spectre and Meltdown

    Please advise about specific measures did you take regarding Spectre and Meltdowns recent announced threats in order to give a word of trust to our final customers

    3 votes
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  8. Do you have dashboard for the configured website to see security/vulnerability

    Do you have dashboard for the configured website to see security/vulnerability

    1 vote
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  9. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote
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  10. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote
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  11. Check the PrestaShop area and remove all the spam posts and ads for casinos in Chinese.........

    Seriously? Things like this make it seem like you never visit the boards here...

    These have been up since early August:

    http://feedback.cloudways.com/forums/203824-service-improvement/category/83930-prestashop

    So, you haven't checked the PrestaShop Service Improvement since July. How often do you check these posts here? Please remove this crap. It is unprofessional and makes it look like you never read anything posted here.

    3 votes
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  12. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote
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  13. SSH On Warning / Auto Off

    It would be great to have some visual reminder on every page of your App settings that SSH is turned on with a simple button to disable it.

    Even better would be option to "Turn On for 1 Hour" or something like that so it automatically shuts off without you having to remember to shut it off.

    2 votes
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  14. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    4 votes
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  15. Enable Let's Encrypt Auto-renewal to work with .htaccess redirects in place

    When a website is SSL secured (https) it is recommended to have redirect rules in place which enforce https (redirect http to https) and of course redirecting to one version (www vs non-www).

    It appears that the Let's Encrypt Auto-Renewal does not work. It will fail saying there are htacces rules restricting it from working. I am not sure if this is an issue for Cloudways to fix, or Let's Encrypt.

    In either case, the solution provided by Cloudways support is to:
    1. Temporarily rename your .htaccess (so it is not in effect)
    2. REVOKE your Let's Encrypt Certificate
    3.…

    3 votes
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  16. Enable/ Disable mod_security

    Please add Enable/ Disable for mod_security . This will increase our servers and applications security.

    2 votes
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  17. Support for IDN and Let's Encrypt

    Let's encrypt supports IDN (Internationalized domain name), domain names with accented characters. However Cloudways implementation does not support Let's Encrypt with IDN,. Please update the Cloudways code

    1 vote
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  18. Please make your cloud server SOC2 compliant.

    Please make your cloud server SOC2 compliant.

    1 vote
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  19. SSL Autorenewal Doesn't Work - Email Notification before Expiry?

    The autorenewal of SSLs doesn't work. I know you're working on it. But to minimise the down time could you at least notify by email before the SSL expires so we can quickly act on it and manual renew?

    1 vote
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  20. U2F

    Alternative 2 factor authentication. Currently you only support smart phone app.

    2 votes
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