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Service Improvement

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218 results found

  1. Allow an account to be the owner of one site and a member of another

    I am the owner of my own tiny consulting company website. My client invited me by email to be a team member of their massive ecommerce site in cloudways but it fails because "this email is already an owner of another website". I have no idea how you could make the system this poorly designed when everything else rocks. As a consultant I am going to own my own web site and be a team member of a number of client websites (they need to be "owners" of their own sites as I may come and go from their team).…

    11 votes

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  2. wp-admin single sign on

    Allow "one-click" wp-admin login from CW app console.

    5 votes

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  3. More in-depth and accessible Cloudflare analytics on Cloudways interface

    The Cloudflare analytics on Cloudways only shows bandwidth usage and a few other details.

    It would be really helpful if there was the ability to see more stats like bandwidth used over time, by country, which pages/ resources are using the most. And bot or DDOS attack stats. All of this would help with monitoring and optimization.

    6 votes

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  4. Add "click to copy" on IP Addresses on the Servers list page

    I just found that I can't highlight an IP address with the mouse to copy it without triggering a click event on that page. Adding the "click to copy" next to the IP address would make it easier to share IP addresses with support if I didn't have to click through to the server details page to copy the IP address.

    6 votes

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  5. Can use primary account email as team member for other accounts

    I need to be added as a Team Member to another account, but can not because my email address is already being used for my Primary Cloudways account. If I needed to be added to multiple accounts for team member access, I currently need to supply a different email for the team member access. Then, when logging into my primary account, being able to view and manage the teams I am on (and requesting access to other teams) would be useful.

    5 votes

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  6. Filter by Application available/unavailable

    At https://unified.cloudways.com/apps/ I would like to filter by which applications are available vs unavailable

    1 vote

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  7. List All Apps (rather than paginated)

    I would find it quite helpful to scroll down a single page of apps rather than have to page through (or at least to have the ability to choose that)

    14 votes

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  8. Access Details App - Edit Email

    I have created different apps for a client, and we do not want our Cloudways email to appear when sending a client's server or app to their Cloudways account, we want to edit the email or change it to a user who is within Wordpress but not It is possible and support couldn't help me edit it either.

    3 votes

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  9. Export / Import Server and Application Settings and Configuration

    I was looking for a way to save the configuration for my servers and their applications. This would be a huge time saver.

    1 vote

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  10. move the application list on a server to a larger view

    I can't tell you how annoying it is to only have a tiny little pop-up window to view the applications in a given server. Please make this larger, or make a separate page for apps within a server or, just allow a filter on the dashboard.

    5 votes

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  11. Add filtering by text or an option to show all items per page to the application list

    We are a web agency that currently has about 80 applications.

    It's very difficult trying to find the right application with a pagination of 10 items per page, especially since they are in random order by default.

    You should either:

    A) Add live filtering by application name to the application list. And preferably filtering by server too.

    B) Add an option to show all items or at least a reasonable amount of items at the time on the list, so that users could use browser's search to find the correct one. It would not make the system slower, it's much…

    2 votes

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  12. Keep applications 1 click away in new interface

    I've been trying out the new interface and I hate to say it, but I really don't like that Applications are always two clicks away. PLEASE KEEP APPLICATIONS ONE CLICK from any place in the interface.

    Thanks for listening!

    5 votes

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  13. Put Application folder name next to custom Application Name in search dropdown

    Oh hey man, I just had a suggestion about what we were just doing since I saw you guys changed the interface.
    When you Search for an app, in parentesis the app id should be next to it.
    Like (in the dropdown):
    unity (zcqcpqcdkg)

    3 votes

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  14. Clone Only Subsite

    There is a suggestion from a customer who wanted to clone only the website that is present in a subfolder of the main website. As for now, we can only clone the whole website for now.

    1 vote

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  15. Sync the Application Admin Username & Password in the Database Manager with the UI Cloudways Panel

    Sync the Application Admin Username & Password in the Database Manager with the UI Cloudways Console Panel Application Admin Username & Password details

    It is very confusing that this isn't fixed.

    3 votes

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  16. 1 vote

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  17. Enable system to remember last choice of server sorting on server overview page

    I would strongly suggest that the console is programmed so that it remembers the users last choice in terms of sorting (e.g. sorting by "Name"), instead of it always reverting to the "Standard" sort method - which seems to be simply when the servers were added.

    It is really annoying having to resort the servers every time I go into the server overview section.

    4 votes

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  18. Allow freelancers to invoice their customers directly from Cloudways Platform by setting up recurring invoices

    Cloudways should provide freelancers with a feature that allows them to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where freelancers can manage all their clients and invoices

    27 votes

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  19. New Cloudways Lay-out is not a step forward

    In many ways its not a improvement.
    1. Search is implemented, thats good.. but why a extra click? First i have to click on the icon, then the bar appears en then finally i can ad my search terms? Why.. i don't need more work... Just put the searchbar in sight without extra steps.
    2. Their is made some extra tabs for adding SFTP credentials? Why...this was al within one layout together with database... much, much easier. Also if you copy credentials is made into more effort. Why...why
    3. It goes on and on every thing you touch has something…

    2 votes

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  20. Update the new GUI for server cloning

    When cloning a server, you set the location, then set the storage block size. When you set the storage block size, the location then changes back to the default. Please either re-order the fields on the page, or do not revert the location field when enabling the storage field.

    ALSO, there is not confirmation message upon server clone. When you click the button, it greys out, then comes back. Feedback is needed for such an operation.

    1 vote

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