Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 votes
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  2. More easy to remember name for staging sites.

    It will be better if user can name the staging site URL... so it will be easy to remember and also up in future.
    Thanks

    2 votes
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  3. Breeze needs to purge CDN

    I agree with previous posts ... Breeze must purge everything, including a CDN. This functionality should not only purge the Cloudways CDN, but also any CDN that is compatible with Breeze.

    This is a MUST for a speed development workflow.

    7 votes
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  4. Continue to support cache plugin!!

    Hi! Your cache plugin is AMAZING! Please, please continue to support it. I tried another plugin (WP Rocket): for my site is far better than that one. I would buy it for sure, if you would decide sell it. Just please continue to develop it, please!
    Just a big THANK YOU for all the creators behind that fantastic plugin!

    17 votes
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  5. Cloudways migration plugin deleted empty (but important) folders.

    I migrated a website using the Cloudways Migration plugin, which has a number of important folders that had to be in the directory, although they were empty. When I completed the migration, the server immediately crashed due to the error log file being flooded with an error. It seems that those folders were deleted during the migration. I think that the Cloudways Migration plugin deleted them because they were empty folders. However, they were important, and a function that was looking for those directories could not find them, and triggered an error file that kept growing and growing.

    2 votes
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  6. Exclude plug-ins from re-enabling when pulling from live to staging

    When pulling from live to staging plugins like mailing newsletters etc are activated again. It would be nice to disable certain plugin on every pull request.

    Also it would be nice to update some wordpress/plug-in settings, for example forms notification will be send to a different e-mail on a staging site then on a live site.

    Now every time i pull data from staging to live, i have to do this manually.

    3 votes
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  7. Managed WordPress Multisite Backup

    It would be great to have an option to back up a multi-site wordpress network and then be able to restore only one subsite of that backup.

    Example: I have a multisite network with 100 customer sites. I backup my network daily. If a client in my network asked me to restore a backup I would only restore that client's site and not the entire network.

    I know that Cloudways works in partnership with BlogVault.
    BlogVault already has a WordPress Multisite compatible backup system.
    You could integrate this solution into the Cloudways administration panel.

    3 votes
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  8. Integrate Breeze with Gutenberg plugin

    Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.

    4 votes
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  9. Enable full WordPress Migrator plugin translation

    Currently, translation via WordPress website is only enabled for Development Readme. You could check if there is any errors at https://make.wordpress.org/meta/handbook/documentation/translations/#this-plugin-is-not-properly-prepared-for-localization-%e2%80%93-help

    2 votes
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  10. 2 votes
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  11. 29 votes
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  12. WordPress as a Service - WaaS

    It would be great if there was a WaaS WP environment where I could Launch a server with My main WordPress membership site where I sell preconfigured WordPress installations that already have Theme/Plugin setups.
    The idea would be to automate the deployment of a WordPress install that I have already setup, and assign it a subdomain and SSL once a customer has made a purchase
    The automated process would go something like this:
    1) My customer would place an order for a preconfigured WP Install.
    2) Upon successful check out, have an automation triggered that does the following
    a. Clones…

    2 votes
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  13. Search and Replace site url when cloning application (WordPress)

    Currently, while cloing an application, the automatic site url provided to the clone is not written in the database. This results in launching (redirected to) the original website when you are typing the new url.

    The issue does not exist when the original site has been issued a domain name. Because the staged website does not have a domain and trying to clone a staged website, the database entries are not written. I don't know why. Could you please test and fix this? Thanks!

    3 votes
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  14. Breeze cache in Multisite: Per site on/off setting

    It would be great to have a per site setting for the Breeze cache plugin in Multisite.
    There is often at least one sub-site in development which does not require caching during dev, while the other sites are all live and need it.

    We might also have different needs for our own CDN urls per site which can be set in Breeze on each subsite.

    Thanks

    2 votes
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  15. Breeze cache plugin - Add CloudFlare support

    CloudFlare works on it's own, but they're not always good at refreshing their cache automatically, so we sometimes need to do it manually. That's why integration would be great (which the people at WP Rocket obviously also thought and therefore implemented integration so people and their plugin can trigger a CloudFlare cache refresh).

    With CloudFlare integration the "Purge All Cache" dropdown menu item in Wordpress would clear both Breeze, Varnish and CloudFlare caches.

    14 votes
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  16. Default wordpress config

    Please consider modifying the default wordpress wp-config file to include. I have had to manually add that to every install so that visitor IP's are showing up correctly.

    if ( isset( $_SERVER[ "HTTP_X_FORWARDED_FOR" ] ) ) {
    $_SERVER[ 'REMOTE_ADDR' ] = $_SERVER[ "HTTP_X_FORWARDED_FOR" ];
    }

    4 votes
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  17. Wildcard or Regex support for Breeze "Never Cache these URLs"

    I have a site with a number of dynamic "areas" that are not displaying/refreshing correctly due to caching. One primary area of the site is an online LMS (Learning Management System) made up of multiple lessons, topics, and quizzes. I could list each URL individually, however, it would be well over a 100 just to get started, and would also require me to continue updating the list of URLs as I continue to add new content/lessons, etc.

    Ideally, I could enter in a relative url with a wildcard or utilize regex to not cache all URLs matching the pattern, such…

    3 votes
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  18. New WP-CLI Commands: Doctor and Profile

    Wondering if possible to add wp profile and wp doctor WP-CLI commands, sounds helpful
    https://make.wordpress.org/cli/2017/02/08/two-new-commands-doctor-and-profile/

    2 votes
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  19. Create a Support Access plugin to provide access token for support agents

    Create a plugin that allows a client (us) to generate an access token to provide to a support agent (you) to provide access for troubleshooting support seamlessly. This would avoid me having to create an unnecessary admin account on an install.

    I've had this functionality from companies as small as theme developers. It makes for a much better customer experience.

    2 votes
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  20. Have a dedicated WordPress team

    I like the Wordpress teams for the managed WordPress hosting on the other hosting platforms like WP Engine, etc. I think that would be cool here. Pick the server that best suits your need and have a WordPress guru team supporting the best CMS out there.

    19 votes
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