Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow changing Wordpress admin credentials and make default password stronger

    Admin Area Access credentials for Wordpress are not correct when cloning a website. This causes confusion on what the correct password is. Also, when adding an application, the default password created for wordpress credentials are rather weak. Would like ability to set more secure password and also change/sync a password with Admin Area Access details so that this information could be shared among admin staff.

    25 votes
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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  2. subdomain configuration without auto adding 'www' into the database for Home URL and site URL

    subdomain configuration/assignment to an application without auto adding 'www' into the database for Home URL and site URL (in the option table). When we configure a dubdomain for an application, ex : sub.mysite.com, it writes 'www.sub.mysite.com'; into the siteurl field and home filed into the Database.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  3. Implement custom caching plugin (solution) by Cloudways

    I think cloudways should come out with their own caching plugin (solution). In my case, it's specific to WP.

    The reason being, caching solution works differently from host to host, and is not one solution fits all. And plugins from time to time come out with new versions that may break lots of things, and a ton more reasons.

    As cloudways implement lots of custom stack and caching, they should also use and release updates pertaining to their install.

    Unless you have a better way, at least when a new version is released, and cloudways has already tested the version…

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. WordPress Multisite + WooCommerce + VARNISH

    I have an Multisite Application, and i have WooCommerce installed!
    Also i have WProcket, and i used Varnish... and my site was like a ROCKET!

    BUT WooCommerce dont work with MultiSIte Varnish configurations...

    It would be great if you could support WP MultiSite + WooCommerce + Varnish!

    5 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  5. Wordpress multisite + woocommerce support

    I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

    cheers
    M

    9 votes
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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make Auto-Healing more effective

    It happened already a couple of times that my Wordpress Database crashed and it couldn't recover by itself.
    Instead I have log Stop the Server and Restart it.
    Could this happen automatically?

    4 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Generate Wordpress users directly from the CW Dashboard

    I change my password on a regular basis. So, when I clone apps, the password given by the CW Dashboard doesn't work. It would be great to force the system to create that user.

    5 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. WP_MEMORY_LIMIT

    should be at 96 many times for theme templates

    9 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support for AngularJS

    Add Support for AngularJS, one of the plugins on my site needed it and as it was nt there I had to cancel my Cloudways ac.

    Once AngularJS is supported would love to move back here again!

    5 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Wordpress Minify plugin options

    Get some of the Wordpress Minify plugin to work with Cloudways

    7 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  12. DISABLE_WP_CRON by default

    Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
    And also and no less important, High Traffic sites would have a stability boost.

    So, by default add this in wp-config.php
    define('DISABLE_WP_CRON', 'true');

    And automatically setup an actual cron job in the App Console.

    Some resources about this:
    - https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
    - https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
    - http://stickystatic.com/tech/disable-wordpress-cron-jobs
    - http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
    - http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job

    :D

    16 votes
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    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  13. WordPress system commenting does not work fine in Cloudways

    The standard text "Your comment is awaiting moderation" does no appear after clicking "post comment" and you go at the top of the page without any message of confirmation.

    The thing is that happens in all WP applications in cloudways (new and old).

    Thanks

    7 votes
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    3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  14. Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

    Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. I Make A Photography Site

    I Make Photography Site Which Insert On Social Media & Famous Viral It

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  16. Wordmove

    Right form the Wordmove repo:

    "Wordmove is a nice little gem that lets you automatically mirror local Wordpress installations and DB data back and forth from your local development machine to the remote staging server. SSH and FTP connections are both supported.

    Think of it like Capistrano for Wordpress, complete with push/pull capabilities."

    Link: https://github.com/welaika/wordmove

    This would be a game changer for WP workflow in CloudWays.

    11 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automatic DNS for WordPress MU

    In cases like mine, with WordPress MU. I am building a 'Shopify' like site with WordPress MU and WooCommerce. This means my users will be creating the sites on their end.

    Through praticallity sub-domains ('customershop.ourdomain.com') are our preferred choice of URL structure.

    The way Cloudways works right now, this is only possible if I create the users site then add the sub-domain to the DNS list in Click & Go.

    Somehow making this automatic so sub-domains can be created in WP MU and be provisioned throughout the DNS would be awesome.

    (I don't know... maybe adding a nameserver service so…

    16 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Buddypress plugin

    Hi,

    I use in two of my wordpress based site, a plugin called buddypress. A community plugin. But I'm having troubles, it seams that varnish doesn't go well with buddypress. The bigger problem is that my connection and wait time increases as I must disable varnish for that app. I would be great if it were another software like varnish that doesn't conflicts with buddypress, that you could enable instead. My connection time is right know about 3-4 seconds. But is way to much.

    I hope you can find a solution to this problem.

    All the best,
    Felipe Chamorro

    4 votes
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    3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Removing/replacing varnish is not really an option, as it is the cornerstone of our hosting and the reason (as you mention) of site(s) speed/performance.

    If you provide an example of how we can reproduce what is not working, we can check if there is a fix that we can implement across the platform.

    Cloudways Team

  19. Add ability to exclude folders on the migration tool.

    The Cloudways WP Migration tool needs the ability to exclude folders from the backup. It says already that sites over 200mb won't work, and most of the sites I manage have upload folders with large media files. I know I will have to transfer these myself via FTP, but if you added the ability to exclude the folder, the rest of the migration could still happen.

    9 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Manage multiple Wordpress sites from one place like InfiniteWP / ManageWP.

    Maintain multiple Wordpress sites like InfiniteWP / ManageWP.

    5 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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