Skip to content

Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

255 results found

  1. Add Cloudways SMTP feature for each application not just Server Level

    Add Cloudways SMTP feature for each application not just Server Level

    Right now Cloudways support tells us to download 3rd party WP Mail SMTP for each Wordpress application on the server.

    It's redundant when you have Cloudways SMTP feature in your platform.

    Add Cloudways SMTP feature for each application not just Server Level.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please add a file manager.

    Please add a suitable file manager

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Set default password lengths to 15 characters, not 10

    Currently, the default application password length is 10 characters. I suggest that should be 15 in 2023.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Allow custom application URLs upon creation

    Upon creating an application it would be great to have the ability to create a custom name for the installation (example myclientsite.cloudwaysapps.com) instead of wordpress-XXXXXX-3319779.cloudwaysapps.com.
    This would make it much easier to remember and more professional looking when dealing with client sites.
    Thanks

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Laravel Servers Dashboard and Management Improvements

    Improve the management for Laravel applications, right now everything has to be done manually.
    - Implement automatic deployments/webhooks
    - Add a deployment script to run on every commit.
    - Env file management

    I was looking for something similar to Laravel Forge but ended up with the same dashboard for a Wordpress App

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Multiple Lower Applications

    We love the staging feature, but we really need more than one for our pipeline, specifically a dev environment we can easily pull the prod database onto just like the staging enironement, is this on the roadmap anywhere?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Automatic/ Scheduled Application-level Backups

    At the moment, we can schedule server-level backups but can only take manual application-level backups.

    As a business owner with multiple websites, this is not ideal. When one website needs to be restored, I have to restore all and lose money when they are down (which they didn't need to be) and time from all the lost work.

    It would be great to enable automatic/ scheduled application-level backups instead. This would enable us to only restore the application that needs to be restored (instead of forcing us to restore all), and we could also set different backup schedules to discriminate…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Reset Wordpress

    Cloudways makes it very easy to delete a WordPress application. However, I have to perform the same steps (assigning domain name, SSL certificate etc) when reinstalling a fresh WordPress installation.

    I would like to suggest a reset button for wordpress which would reinstall a clean wordpress installation and database, so the domain and SSL would not need to change.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. sub domain

    would be perfect to have the option of creating sub domain for the application

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Add the possibility of placing a complete order for the Supervisor

    We'd like to have total autonomy in adding supervisor jobs for our Symfony projects. At the moment it's impossible to add the Messenger component control via the interface.

    It's the same problem as the crons, the spaces don't go through but at least we have the option of adding the cron command manually in the Advanced tab.

    This is not the case for the Supervisor.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Cloudflare bandwidth reporting and the ability to block traffic.

    It would be nice to get Cloudflare Enterprise bandwidth reporting. For example list top bandwidth utilizing IPs and a feature to block traffic.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. File upload for Certificates

    It would help my colleagues a lot if they could upload the certificate files to add a custom one.

    Could you enable file upload for the certificate file and the key file?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Would be AWESOME if the applications has my domain not the Cloudways one, for design reviews

    Would be AWESOME if the applications has my domain, not the Cloudways one, for design reviews

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bulk App/Server Delete Option

    are there any bulk app removal option ?
    this is BAD UX of cloudways

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. clone with crons

    I have a great website (WP Application) that requires 4 crons for it to stay updated. But when I clone this site in my Cloudways dashboard, the resulting site does not have any crons. This cloned site does not update, and requires adjustment of the complex Cron formula every time?

    Please allow a "Clone with CRONS" option when I clone an Application. Thank you!

    I will input the cron like this and I hope it can be included when cloning:
    {{site_url}}/wp-load.php?id=123

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Flush App Object Cache API Endpoint

    Add API endpoint to flush Redis / Object Cache for applications.

    https://developers.cloudways.com/docs/#!/ServiceApi

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Make opensearch available for latest versions of Magento 2.4.4 & Above

    Make OpenSearch 1.2 and 2.5 available for the latest versions of Magento 2.4.4 & Above. it's essential.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow staging apps to be recover-able

    Staging environments are for developing new functionalities - they are important too! That's why making them recoverable is essential. I deleted a staging env by mistake yesterday and I know how it feels like when you realised that it's not recover-able!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add free unlimited email routing to Cloudways Console for each Application

    Add free unlimited email routing to Cloudways Console for each Application.

    Cloudflare offers this feature for free

    Please add.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. To be able to download the most recent backup locally from remote location eg: amazon bucket etc

    Give access to remote location to download a freshly created backup directly without the need to talk to support and ask to transfer the backup from eg: amazon bucket to the server and download it, thus consuming server recources like bandwidth, cpu / ram etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 12 13
  • Don't see your idea?

Feedback and Knowledge Base