Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
161 results found
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1 vote
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I would like to add a scheduling function in the server management interface, such as restarting Apache, Nginx, MySQL at 08:00 every morning
I would like to add a scheduling function in the server management interface, such as restarting Apache, Nginx, MySQL at 08:00 every morning.
1 vote -
Add default Apache process recycling
I recommend setting a default value for MaxConnectionsPerChild (e.g., 1000) to help manage memory usage automatically. Recycling Apache processes after serving a set number of requests prevents memory bloat and helps maintain steady site performance, especially during high traffic periods.
Why this matters:
Enhanced memory efficiency: Recycling processes keeps memory usage stable, preventing memory bloat.
Improved site performance: Prevents slowdowns caused by excessive memory use during traffic spikes.Currently it's not set.
2 votes -
PHP 8.4 Upgrade
PHP 8.4 was released in November 2024 and I think it would be great to have PHP 8.4 rolled out as an option for CloudWays servers. Currently the max PHP version you can select is 8.3.
1 vote -
IPV6 is necessary on CW!
IPV6, this should be a number one feature, because a lot op companies including us work a lot for municipalities and they require to have ipv6 for their web activities. IPv6 has been on the market and in use for a while, so it makes sense for a large platform like CW to also take this step. Personally, I think this feature has many times more impact than a new interface ;)
18 votes -
Add support for Supervisord Jobs for Symfony application
Currently from UI, I can only add Supervisord job and then I've to take support help to modify for Symfony style command.
Example:
- When adding job from UI, it generates command like below,
command=php /home/xxxxx.cloudwaysapps.com/xxxxx/public_html/bin/console queue:work redis --sleep=3 --quiet --timeout=60 --queue="default" --tries=0
But we need where we can change "async" to any other word,
command=php /home/xxxxx.cloudwaysapps.com/xxxxx/public_html/bin/console messenger:consume async --time-limit=3600
1 vote -
Improve Firewall List Accessibility
The Firewall list is difficult to use particularly if you have low vision. The tiny country flag icons are difficult to see and if you hover over them nothing is displayed. Would be great to add hover text with the country name at least. Also, clicking the checkboxes in the filter control requires clicking precisely on the checkbox input rather than being able to click on the input label to check / uncheck the item which is far easier for people who have difficulty seeing or are using an alternative input device.
1 vote -
Allow reloading php-fpm via CLI
After a deploy we want to clear the OPcache using the
systemctl reload php8.2-fpm.service
command, but we don't have access to it in the CLI. We're looking into a workaround, but currently this is keeping us from hosting more websites at Cloudways.1 vote -
Allow access to supervisor via CLI
We build Laravel websites, and often we use Horizon (https://laravel.com/docs/11.x/horizon). Horizon spawns supervisor processes, which need to be terminated after a deploy, so the changes get picked up.
Currently we don't have access to supervisor in the CLI, and it's important we can do that.
1 vote -
Separate local backup on app level
Currently, we can only take server level local backup which create for every apps, cloudways should enable control this backup for application level. So that, if local backups are enable on server, we can filter it for which apps we need this backup. Otherwise, backup will take unwanted disk space on server.
1 vote -
HTTP/3 and LiteSpeed Server
Adding http/3 & LiteSpeed server by default. or make it one click configuration
2 votes -
Support for own Cloudflare account with Cloudways Autonomous
Cloudways Autonomous is a great and finally a modern offering for scalable solutions from Cloudways, but it comes with a great limitation for the Cloudflare power users - Cloudflare proxying "orange cloud" is not supported.
Since Cloudways Autonomous is deeply integrated with Cloudflare Enterprise own Cloudways account for security and optimizations it becomes impossible to use own Cloudflare account that gives full access to analytics, rules, bot countermeasures, workers, etc.
1 vote -
For Object Cache Pro, provide an upgrade route when switching from 1Gb to 2Gb+
When upgrading from 1 GB to more RAM, it's a good idea to either:
Draw attention to the fact that Object Cache Pro is not integrated with the current assets and outline the necessary steps (migration) to get Object Cache Pro.
Establish a procedure that, upon server upgrading, instantly adds Object Cache Pro to already-existing assets.
https://feedback.cloudways.com/ https://geometrydashsubzero.net1 vote -
Implement Relay Redis client
Implement Relay.so to speed up all wordpress websites. This would highly speed up woocomerce stores on cloudways.
2 votes -
Create an upgrade path for Object Cache Pro when moving from 1Gb to 2Gb+
When moving from 1Gb to a higher RAM it would be good to either:
Highlight the lack of integration for Object Cache Pro for existing assets and what needs to be done (migration) to get Object Cache Pro
Create a routine that adds Object Cache Pro automatically to existing assets on server upgrade1 vote -
Cloudways domains are currently not working on safari, possibly due to an HTTPs configuration error.
All applications with a cloudways domain, i.e. phpstack-xxxxxxx-xxxxxxx.cloudwaysapps.com are receiving the following error when served with HTTPS:
"Safari can’t open the page because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes and then try again."
The fix is to add an htaccess rule to the web root folder:
"Header unset Upgrade"This does work, however it seems like there is a Cloudways HTTPS configuration error that could be addressed.
Thanks!
1 vote -
Be able to exclude certain objects from Redis (Object Cache Pro)
Hi, it would be very useful to be able to exclude certain objects from the Object Cache Pro plugin.
I currently have a setup in which a certain post query varies from user to user, and Redis caches it, serving one user's cached version to the rest of users, which breaks my site's functionality.
So now I'm forced to fully deactivate the plugin, instead of just leaving that certain object out of the cache.
6 votes -
AVIF support in GD library enabled but does not work.
AVIF support in GD library enabled but does not work. It must be fixed for many reasons, smaller traficc, faster load, betrer quality.
3 votes -
Preserve git repos when cloning
The clone process should preserve any git repos on the server.
Right now, the .git directory and .gitignore file is excluded from a clone.
This means, in order to restore the repo after a clone, we need to remove the existing files and pull the repo down again from the origin (github in our case).
This should not be necessary when cloning a server, which is supposed to make an identical copy.
A clone (that is, making an identical copy) should preserve any git repos present on the server as these are a key part of many workflows.
2 votes -
Send alert when SMTP settings are changed
Please set up a notification via email when SMTP settings are changed on the server. We have had instances where a member has reset SMTP settings and emails were no longer delivered on our applications. We were not aware until clients brought this up and we investigated. It would be much better to just have a simple email notification sent whenever SMTP settings for a server is changed.
1 vote
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