Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer Cloud Hosting Provider Wable.com

    Wable is similar to Digital Ocean but superior in terms of raw power value per dollar. Wable is similar to Vultr but again, superior in terms of raw power per dollar. Many people online Vultr as an alternative to Digital Ocean, if that is you, check out Wable.

    18 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. To introduce the software also in italian language.

    To introduce the software also in italian language

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Offer Ramnode VPS

    Please offer ramnode as an option. They have good track record of positive reviews, and their specs depending on price range is even better than DO.

    12 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. How to setup the sender mail for each website, please?

    Hi,

    I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.

    Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…

    4 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Option to run apache as www-data

    It would be good if there was an option not to run Apache as the same user as SSH / file owner. That way it would be possible to make files & folders read-only as far as the server / PHP is concerned.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to DELETE account quickly

    This is a follow-up to this: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/9504162-option-to-close-account-quickly

    As I said, what I am suggesting here is a quick way to properly CLOSE/DELETE an account.

    Cloudways currently does not offer such an option.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. You guys should have a BigBlueButton Server option

    As you already support moodle. Adding a BigBlueButton option would be amazing.

    http://bigbluebutton.org/

    This perfectly complements Moodle and allows educators to deliver realtime presentations to students via conferencing.

    Plugs right into Moodle and is free and open source.

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Symfony Tutorial

    Symfony setup tutorial

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reverse Proxy

    When wordpress need to integrated in another website, that website has a public domain name: e.g. www.abc.com

    In that public (or extranet / intranet) web application, the integration is done through an iframe.

    By using iframe as a container, referring to another page / website / ...
    In order to send Javascript calls from the main web application to the application in the iframe, I need to send the calls to the same domain.

    As more and more browsers are closing up security. Most browsers do not allow cross-domain scripting, when the embedded application is using the same sub-domain.

    And…

    5 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add an option to configure Output Buffering (output_buffering) for php under Server settings and Packages

    It would be nice to be able to configure Output Buffering (output_buffering) for php and apply it server wide. Joomla Recommends turning Off output_buffering for full compatibility. It is a better option to have this capability than to create a custom php.ini file and then uploading it to each and every application that needs it.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a text option for 2 factor authentication

    The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need more accurate IP in piwik

    The default IP is not very accurate as it uses the browser language to guess the location of users. Piwik needs to install something in the backend to allow access to maxmind database so we can get more accurate IP. So I hope you can install that.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Trial Account expires after deleting a server

    I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

    Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

    Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

    I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

    In lieu of that, it would have been nice…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Greg,

    Thanks for the detailed feedback,

    We have noted your suggestion and trying to sort out this matter. Will keep you posted with its progress over here.

    Alternatively, one of our team member will also get in touch with you shortly.

    Regards,
    Cloudways Team

  16. Support for Scriptcase 8

    I mostly develop website using Scriptcase 8 (www.scriptcase.net)
    I hope Cloudways can support this PHP RAD Tools in the future.

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Receive alert also in mobile with SMS (In case the services are stucked)

    "In case the services are stucked , then our system automatically generates an email on your provided email address."

    I suggest to receive the alert also in my mobile with SMS,
    just to prevent downtimes, faster,

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add X-Cart 5

    X-Cart 5 has a free version that rivals many other free carts.

    22 votes
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    8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add support for PHPEd debugger

    Hi,

    Could you possibly add support for PHPEd? It's one of the most popular PHP development IDEs. It has its own debugger extension as described here: http://www.nusphere.com/kb/technicalfaq/howto_install_dbg_module.htm

    An overview of their debugger is here:
    http://www.nusphere.com/products/php_debugger.htm?

    Basically, it involves uploading the debugger extension to the server and making some modifications to the PHP.ini file.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Offer a LAPP stack as an alternative to a LAMP stack.

    I'd like either bare "metal" spin that allows installing whatever on it or a LAPP stack... We have applications that like that better.

    5 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
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