Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1988 results found
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Accept AWS Credits
Accept AWS Credits. WIll be really helpful for the startups.
3 votes -
Include GST invoice for Indian customers
Include GST invoice for Indian customers
7 votes -
confirmatio mail
My verification mail does not arrive, I already tried different emails, I left message on the support and nothing. They seemed like a good company, but the support is lacking, and the registration system is very bureaucratic. If you can not even activate a subscription, how can I trust that they will take good care of my site. I found it very unkind, they lost a client. It seems that they are not even interested in selling.
1 vote -
enable "Spatial Data Types" for MySQL.
I'm develop website to use "Spatial Data Types" for query on database. Please enable "Spatial Data Types" for MySQL. It's feature on MySQL.
https://dev.mysql.com/doc/refman/8.0/en/spatial-types.html1 vote -
1 vote
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.ico for this feedback site needs to be more in sync with Cloudways branding but still remain a tad different to the normal Cloudways sites
Hard to tell which tab is for what when you can't see the title text with lots of tabs opened. It becomes crucial for tab icons to instantly and easily identify which tab is for which set of pages. Console should have its own .ico like a lighter blue colour, and a different icon for this feedback site.
1 vote -
better monitoring dashboard
Better/easier Server monitor dashboard.
4 votes -
Account activity log
I would like to see an account activity log. This could hold information including date and times, details of the activity, reference names used for - creating, modifying and deleting servers
- creating, modifying and deleting applications
- any activity that results in a cost to the billing accountI see this feature as useful for general reference but also for reconciling account invoices.
2 votes -
Disk Usage in Cloudways API
As the title says. We have the disk usage per application in the platform. Why not in the API?
2 votes -
69 votes
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Wildcard SSL for multisite but also works for mapped domains
Right now we have two options for having SSL working for WordPress networks. We can have a wildcard SSL certificate OR we manually map domains to each subsite. It would be nice of we could have both.
Thank you
10 votes -
Let use PhpMyAdmin as a database manager
Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.
I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?
You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?
18 votes -
More easy to remember name for staging sites.
It will be better if user can name the staging site URL... so it will be easy to remember and also up in future.
Thanks3 votes -
Make a server setting to toggle outbound email off
We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?
2 votes -
Clone application settings
When you clone an application, you should have an option to clone also:
- Application credentials
- Domains
- Cron Jobs
- SSL Certificates
- Application settings
- CDN settings
- BackupsAt the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.
115 votes -
Easy text warning on Let's Encrypt failures
Twice now I have had problems with servers where I had to wait for a Let's Encrypt imposed 8-12 hour ban from creating an SSL cert because I tried and failed too many times.
It would be great if you would warn me after 2-3 failures that repeated attempts may cause this and to contact support for more help. Just a text reminder in the error message would be great, thanks!
1 vote -
Canceled due to horrible support
Hi,
I have canceled my plan due to the horrible support:
Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.
Terrible advices. I've never seen so bad advices from a hosting provider.
Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.
Support randomly closed tickets after failing to explain what they want to say.
I am a technical person and I do…
2 votes -
5 votes
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Give me the option to name my database!
Either give me the power to add a database, or give me the power to change the name/userID/password of the database that you create.
5 votes -
Apps List Should Show Actual App Name as Server Sees It
Basically when I run htop on the server my aliased app name is not going to show, but the actuall server app name... i.e. qgvzzgjjzt vs ApplicationName.
So in the screen where you list apps -
https://platform.cloudways.com/appsit would be good to have the list also show the non-aliased app name.
1 vote
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