Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Deny all, permit only from my country

    I would like to have the capability to permit connections to my website only from my country. The site is on our local language and there is little to no reason to permit connections from other places (aside from Google robots).

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable SSLSessionCache

    This configures the storage type of the global/inter-process SSL Session Cache. This cache is an optional facility which speeds up parallel request processing. For requests to the same server process (via HTTP keep-alive), OpenSSL already caches the SSL session information locally. But because modern clients request inlined images and other data via parallel requests (usually up to four parallel requests are common) those requests are served by different pre-forked server processes. Here an inter-process cache helps to avoid unnecessary session handshakes.

    Ex.: SSLSessionCache shm:/usr/local/apache/logs/ssl_gcache_data(32000)

    https://httpd.apache.org/docs/2.2/mod/mod_ssl.html#sslsessioncache

    Or via Memcached (but this requires Apache v2.4) :
    https://httpd.apache.org/docs/2.4/en/mod/mod_socache_memcache.html

    9 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Prosper202 Marketing Platform

    Because Prosper202 is a free and the more popular tracking softwareu sed bu many peoples.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Easy Digital Downloads (EDD) Cloud Platform optimized for digital content distribution

    I was not completely satisfied with the performance of Easy Digital Downloads plugin on standard WordPress install. I would like to see in the future optimized for digital content distribution (superfast and Varnish compatible) managed Easy Digital Downloads (EDD) Cloud Hosting from Cloudways.

    13 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add OSCommerce

    Please add OSCommerce (Ecommerce) as well.

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. LOGGED IN -> accessing CLICK N GO Panel

    Current:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

    Future Request:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. I need rDNS to make my domain be DMARC compliant

    would DNSMadeEasy help in any way to set up rDNS?
    I need the domain to be DMARC compliant
    client needs domain to pass Google Apps MX check

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow markup of a servers cost and send the bill to client

    We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to backup just the database and restore it from the console.

    Ability to backup just the database and restore it from the console.

    8 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

    Cloudways Team

  11. webmoney payment method

    please integrate webmoney in your payment options so people in IRAN RUSSIA CHINA that don't have access to other payment methods , would be able to pay.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Less drag'n'drop sensitivity

    The drag'n'drop sensitivity of the sections in the server and app overview page are very high, making it almost impossible to click the open and close button without triggering a sorting instead. Specially when using a wacom stylus.

    You might want to consider adding som sort of "min. drag distance before sorting" to each section to avoid unintentionally sorting events.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. git deployment in a folder

    Git deployment in Click&Go console start automatically in the document root folder. If my git repository do not contains the document root folder then i can't use the click&go console, without changing my git repository. This is avoided also if i have more repositories in the same document root. I would like the click&go console to have a destination folder to deploy in.

    7 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. allow xbithack and multiviews in htaccess file

    allow xbithack and multiviews in htaccess file

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    24 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Block semalt.com and associated sites Bad Bots

    Semalt.com is causing problems for many sites across the web and is messing up Google Analytics results and reports. I've also read that they do not adhere to robot.txt protocol.

    I've added some rules to my htaccess. as they keep creating different domains that they send bots from. I tried to deny their IP in htaccess but this caused a 500 server error for me.

    I was wondering if you'd ever consider blocking these sites server side for all your customers.

    7 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Server Settings Guide

    A Guide in the Knowledgebase explaining how to best configure our server settings in the ClicknGo panel. Especially now that we have Advanced Settings, it would be nice to know what the Cloudways team thought would be the ideal settings.

    13 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Regarding Rackspace Email

    Just a suggestion for your marketing strategy and pricing team.
    Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
    This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
    Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…

    4 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    We are going to move the Rackspace Email add-on to $1/mailbox from December (so at cost).

    We don’t want email to be a hurdle for people who want to come on-board.

    Cloudways Team

  19. Add the F1-Micro hosting plan for Google Compute Engine

    Due to its specifications and Google's infrastructure, the F1-Micro plan will be a great addition for CloudWays, since the other entry-level option from DigitalOcean is just not sufficient.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. BoZoom

    use this module to optimize load of your prestashop backoffice

    4 votes
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    1 comment  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
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