Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 39 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes
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    41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. PHP 7.2

    PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.

    26 votes
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    4 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Supervisor installation for laravel queue workers

    As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

    Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

    Queues are used for jobs, event handling, mails, notifications

    77 votes
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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add TFA option for team account. Not only the main account

    Please add TFA option for team account. So the server security never get compromised by team account hijack

    16 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide hosting services based in South America (Brazil)

    I want to use CloudWays in servers located in South America - Brazil - Sao Paulo

    1 vote
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add additional locales

    Allow generation of additional locales.

    Currently only

    * C
    * C.UTF-8
    * en_US.utf8
    * POSIX

    are generated on the system.

    We need country specific locales for internationalization (e.g. money formats, date formats, etc.)

    9 votes
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    8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix Wordfence issue that stops the firewall from working

    The latest version of WordFence adds a firewall. This requires that WordFence is able to write to the /wp-content/wplogs directory, but this is owned by the wrong account when created, causing the firewall to throw up an error. The 'Reset Permissions' button doesn't fix this ownership issue either.

    2 votes
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    8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enable or Disable Short Open tag

    Ability to Enable or Disable Short Open tag in php

    5 votes
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    5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add PHP7 logging on New Relic

    Please can you update the New Relic PHP agent to work with PHP7. This is now availabie: https://discuss.newrelic.com/t/php-7-support-is-out/35274

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remote mysql database access

    The ability to connect remotely to a hosted database on a server, possibly an IP whitelist

    69 votes
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    26 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Disk Space Details/Quota Per Application

    At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

    Purpose - to help us determine what app has increased in size and/or to help manage disk size.

    279 votes
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    74 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Backup single applications

    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

    - Actually, we need to take a full server backup, which takes several minutes ;
    - I f we could made a backup of this single app, it would take 90% less time.

    This could be placed at the same level than RESTORE…

    199 votes
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    11 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. White-label application URL

    To me not having a white-label Cloudways application is absolutely of no concern. The only concern I have (because I offer clients managed Wordpress hosting) is the fact that the application-url is not white-label. If only I could have my brand name in stead of Cloudways I am done.

    0 votes
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    completed  ·  3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. 227 votes
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    42 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to DELETE Team Member.

    Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!

    1 vote
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes
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    19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option to update composer

    Composer can not be updated without sudo permissions. You should make this option available as all modern php frameworks are based on composer.

    https://getcomposer.org

    5 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    Composer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.

    Cloudways Team

  19. 46 votes
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    24 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please update composer on server

    Composer auto update not working on new server deployment. Please fix this.

    2 votes
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    2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.

    Cloudways Team

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