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error on SMTP settings page

I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

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  • celicia commented  ·   ·  Report

    Is this SMTP settings issue still affecting users, or has Cloudways already fixed it? It would also be helpful to know whether the problem is related to specific mail providers or happens with https://unificarpdf.com/ SMTP settings in general.

  • Nandi Kumar commented  ·   ·  Report

    me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page
    https://fontgen.in/

Product Improvements: Flexible: Server Settings

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