Please can you notify your customers via email about current vulnerabilities with Wordpress etc
Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.
How come you don't notify your admin clients when this first becomes apparent so that:
1. It reduces your service/support contact points;
2. Your clients can assist their clients;
3. We are able to address the issue as soon as possible to prevent follow-on effects.
I hope that this happens in the future.
Thanks
Ty
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abobus
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