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← Product Improvements: Flexible

Allow CW Signup with any email address (not only Gmail)

Currently, it's only possible to create a new account with either a Gmail address or a branded email address.

I strongly encourage you and suggest allowing any email addresses to create a Cloudways account.

Gmail → can't force a client to use Gmail
Branded email → if the branded email should be migrated to Cloudways (using Rackspace) then its not recommended to use this email address to manage the CW account itself.

Workaround: Change email address after account creation. But this can be only done once. And it's again an annoying process for a client who needs to do that and confirm it.

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  • Thomas Smith commented  ·   ·  Report

    To allow CW Signup with any email address (not only Gmail), you'll need to adjust the settings or modify the code that restricts sign-ups to Gmail addresses. Here's a general approach to achieve this:

    Check the Signup Form Settings: Look for any configuration settings in your signup form that limit email domains. Remove or modify these settings to allow any email address.

    Backend Validation: If there’s server-side validation restricting email domains, you’ll need to update the validation logic. Ensure the code that handles sign-ups accepts all valid email formats, not just Gmail.

    Update User Authentication: Ensure your user authentication system is configured to handle various email providers. This includes adjusting any email confirmation or verification processes.

    Testing: After making the changes, thoroughly test the signup process with different email domains to ensure everything works correctly.

    By allowing sign-ups with any email address, you can broaden your user base and make your platform more accessible.

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  • Smith William commented  ·   ·  Report

    To allow signups with any email address, not just Gmail, you need to implement a more flexible email validation system during the signup process. Here's a general approach to achieve this:

    Remove restrictive email domain checks: Remove any restrictions or validations that limit the signup process to specific email domains, such as Gmail. This ensures that users can enter any valid email address during registration.

    Implement standard email validation: Implement a standard email validation mechanism that verifies the basic format of an email address. This validation should check for the presence of the "@" symbol, a valid domain name, and other standard email format requirements.

    Send confirmation email: After the user provides their email address during signup, send a confirmation email to that address. The confirmation email should include a unique verification link or a verification code that the user can use to confirm ownership of the provided email address.

    Verify email ownership: When the user clicks on the verification link or enters the verification code, validate their email address by confirming that it matches the one provided during signup. This step helps ensure that the user has access to the provided email account.

    Complete the signup process: Once the email ownership is verified, allow the user to complete the rest of the signup process, such as creating a password and setting up their account.

    Error handling and feedback: Provide appropriate error messages and feedback to users if their email address is not valid or if the confirmation process fails. Clearly communicate any issues and offer instructions on how to rectify them.

    By implementing these steps, you can enable users to sign up with any valid email address, not limited to Gmail or any specific domain. This flexibility allows for a broader user base and enhances the user experience during the signup process.

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  • Paul commented  ·   ·  Report

    This "gmail-only" nonsense is absurd. Already lost a major referral client over this because it's so ridiculous.

    Another element making it harder and harder to recommend Cloudways to clients.

    And the supposed security reason for this is equally absurd. Given how trivial it is to create a Gmail address, it's a pretty customer-abusive requirement for so little security benefit.

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