I'd like to report a bug with your staging/clone tool. When Cloudways makes a staging website, it does a search & replace on the database to update the the website domain.

When it does this, it uses the domain that is configured in the application on Cloudways, not the siteurl which is configured in WordPress database. This can cause issues where the database is not changed correctly.

Here is an example:

1. Set up domain in Cloudways as "example.com"
2. Import website with URL "www.example.com" in WordPress database
3. Create staging website
4. Staging website ends up as "www.wordpress-XXXXXX-XXXXXXX.cloudwaysapps.com" when it should be "wordpress-XXXXXX-XXXXXXX.cloudwaysapps.com"