Cloudways Team – Managing files on our servers currently requires using SFTP/SSH for even the simplest tasks, which is unnecessarily cumbersome. Many competing hosting platforms provide an integrated web-based File Manager, and Cloudways should too.

Why This Matters:
No More SFTP for Basic Tasks – Right now, editing a single file (like .htaccess or wp-config.php) forces us to connect via external clients. This slows down workflows and adds unnecessary complexity.

Accessibility & Convenience – Not all users are comfortable with command-line or third-party FTP tools. A visual file manager would make server management more intuitive.

Emergency Fixes – When SFTP/SSH access is restricted (due to firewall or permission issues), a web-based file manager acts as a reliable fallback.

Expected Features:
✔ Basic File Operations (upload, edit, delete, rename)
✔ Code Editor (with syntax highlighting for PHP, JS, HTML, etc.)
✔ Permission Management (visual CHMOD/ownership controls)
✔ Compression/Extraction (ZIP, GZ support without CLI)
✔ Search Functionality (quickly locate files across directories)

This is not just a "nice-to-have" – it's a basic necessity for efficient server management. Shared hosts like cPanel/Plesk have offered this for years, and Cloudways, as a premium managed solution, should not lag behind.

Please prioritize adding a built-in File Manager – it would save users countless hours and significantly improve the platform's usability.

Looking forward to your response on this long-overdue feature.