Service Improvement

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  1. Decrease of Price For Vultr Servers

    We all know that Vultr recently decreased their Server Pricing.

    It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

    But Cloudways is charging insanely on top of that for offering Vultr Servers.

    For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

    This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

    please support this feedback until CloudWays changes the pricing.

    464 votes
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      16 comments  ·  General  ·  Admin →
    • Server Share Billing is Unfair

      In Cloudways we get to share our server with other CloudWays users. But billing both of the users ( owner & shared account holder ) the complete price of the server is unfair.

      Let me break this down:

      Let's say "USER A" has 7$ DO 512MB Server and he shares it with "USER B"

      Then Cloudways is charging 7$x2 = 14$ from both the users.

      "USER B" is getting only CloudWays Console features with the shared server. All the resources are same

      Same 512MB ram, Single core Cpu, and 20 GB SSD.

      But still, he has to pay total 7$…

      31 votes
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      • Allow Supervisor installation for laravel queue workers

        As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

        Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

        Queues are used for jobs, event handling, mails, notifications

        215 votes
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        • 246 votes
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            11 comments  ·  Stacks  ·  Admin →
          • Add 2.5$ vultr packages

            Please do this.

            165 votes
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            • Web based file manager

              I like to use the web-based file manager like the FileManager feature in cPanel. Easy to control and use the files. I am not technical savvy. I dont know SSH and Linux command. Also dont like to use FTP reason being its slow.

              Using web-based file manager is the best. Because upload a zip file of WordPress which consist of thousands of files. It can save a lot of time when doing so. Refer to cPanel, then you will get what I mean.

              30 votes
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                2 comments  ·  General  ·  Admin →
              • Backup (costs): more transparency desirable and possibility to disable the backup service

                1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.

                2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.

                3) And last but not least, I think backup should be optional. I can…

                161 votes
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                  1 comment  ·  General  ·  Admin →
                • Easy way to view log files from dashboard

                  Kinsta have an easy way to view log files in their dashboard which is very useful, would be great to have the same and also be able to download log files easily

                  6 votes
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                  • Before process a App Restore, check and inform if there are enough space to launch that restore

                    Before process a App Restore, check and inform if there are enough space to launch that restore

                    1 vote
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                    • Laravel 5.5

                      Since Laravel 5.5 is officially released, I would like to see it available on Cloudways

                      9 votes
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                      • Allow to add additional IP address

                        Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..

                        Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…

                        7 votes
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                          0 comments  ·  Add-ons  ·  Admin →
                        • Node.js/Mongo DB Hosting

                          I develop using React.js. Node.js/Meteor, as well as MongoDB. I would love to use cloudways to launch and develop applications using this stack. This would be a game changer for real developers. I hope you all work on this soon. Thank you

                          19 votes
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                            0 comments  ·  Stacks  ·  Admin →
                          • Allow existing Cloudways customer accounts to be added as team members to projects in another account

                            Essentially, when adding team members to a project, trying to add a user with an email address that is already a customer of cloudways (has an existing account via that email address), will result in an error notification - "You cannot add this email as team member. Use a different email for this user or contact support for more information."

                            This seems problematic as, with a client on more than one project or across a different account, one can only add the same client by insisting the client maintain several email address for each instance of a team member addition. …

                            15 votes
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                            • Easy Google G Suite Integration

                              Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

                              This goes hand and hand with being able to access the DNS add-on directly.

                              I don't mind paying extra, but the way things are setup is really confusing.

                              56 votes
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                                3 comments  ·  General  ·  Admin →
                              • add elastic email usage graph to monitoring

                                I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.

                                12 votes
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                                  0 comments  ·  Add-ons  ·  Admin →
                                • ViP양산출장샵 카톡ER⑤②출장안마ERO62,C0M양산콜걸 양산출장만남 추천 양산출장마사지 양산출장업소 양산출장대행 양산조건만남 양산애인대행 오피 키스방

                                  ViP양산출장샵 카톡ER⑤②출장안마ERO62,C0M양산콜걸 양산출장만남
                                  추천 양산출장마사지 양산출장업소 양산출장대행 양산조건만남 양산애인대행 오피 키스방

                                  1 vote
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                                  • Notification when Elastic Mail quota is reached.

                                    My Elastic Mail stopped working and apparently I hit my quota. Since there was no notification - my clients lost $???? worth of new business leads. You should allow us to view the email logs and notify us if we hit our quota.

                                    15 votes
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                                      0 comments  ·  Add-ons  ·  Admin →
                                    • Update Git

                                      Cloudways is still running Git 2.1.4 released on 18-Dec-2014. A handful of really neat features have been added to Git since then. One new feature that would be very helpful to have on Cloudways servers is the updateInstead option for the receive.denyCurrentBranch config added in Git 2.3, which allows pushing directly to the server even if the branch is checked out on the server. This would eliminate the need to set up a repository on an intermediary server. Users could just add their Cloudways server as a remote in their local git repository and push directly from there to the…

                                      115 votes
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                                        6 comments  ·  Stacks  ·  Admin →
                                      • Please reduced the Vultr price

                                        Please reduced the Vultr price!!!

                                        82 votes
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                                        • Note function in Application Manager menu

                                          Add a simple Note/ save function, in Application Manager menu. A place to write down/ store customer contact info etc

                                          4 votes
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