Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Include the MAGENTO 2.3 in APPs

    Hi! my suggestion is include the MAGENTO 2.3 in the apps for instalations in our server

    5 votes
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      1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
    • 5 votes
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        0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
      • 5 votes
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          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
        • 43 votes
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            9 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
          • Upgrade of MariaDB to latest version

            Please support latest versions of MariaDB

            46 votes
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              9 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
            • Clean cache

              Hey,

              Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

              so I have asked them if I can do this by myself and they told me not yet ...

              so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

              thanks

              2 votes
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                1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • Include GST invoice for Indian customers

                Include GST invoice for Indian customers

                3 votes
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Update FFmpeg 3.2 to version 4.0

                  Having checked with Support team, they suggested that i post a request here.

                  The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

                  https://www.ffmpeg.org/download.html#release_4.0

                  4 votes
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                    2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Upgrade Redis Cache

                    just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

                    9 votes
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                      4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                    • Same package as Digital Ocean

                      Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

                      6 votes
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                        2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ecommerce staging enviroment enhanchment

                        Staging enviroment withouth syncing the orders from staging back to the live enviroment. It would be great to have this feature, as the orders on the live site should always be leading.

                        This also goes for WooCommerce shops.

                        5 votes
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                          3 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
                        • Application setup for Magento 2.3

                          Hi! my suggestions is to include Magento 2.3 in the application install!

                          2 votes
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                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Give FTP Access to a specific folder within an application

                            For now you get access to all folders and files, which might cause security problems. And GDPR Problems, as anybody that has been given access could delete or copy any personal Data of web shop clients, for example

                            2 votes
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                              0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                            • Advanced Search Control in Cloudways Account Panel

                              I think the search tool could be improved by adding the ability to search by IP address. Filters to show only certain servers, etc would also be welcome.

                              http://prntscr.com/llha4z

                              2 votes
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                                under review  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Offer 3 cores server (new from DigitalOcean)

                                With just 5$ / month DigitalOcean offer 2 / 3 cores. Why can't we have also here?
                                https://i.imgur.com/Tkp7DQo.png

                                2 votes
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                                  0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                • Managed Diaspora Hosting

                                  Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

                                  https://wiki.diasporafoundation.org/Installation

                                  https://wiki.diasporafoundation.org/Choosing_a_pod

                                  Basically pod hosting.

                                  1 vote
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                                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Google account Recovery information ?

                                    Gmail password reset , Gmail password recovery , Google forgot password recovery , Google recover drive data or many more help go Google account recovery information support page .

                                    http://www.equoesto.com/blog/google-account-recovery-tips/

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • GeoIP

                                      There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

                                      1 vote
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                                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Amazon AWS Stockholm/Sweden Region

                                        Please add the new Europe Nordic Region for Amazon AWS

                                        1 vote
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                                          0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Permit 2nd credit card (as a backup)

                                          Allow admin to add 2nd credit card (as a backup) in case of expiry date issue with primary card. Adding funds option is not a sufficient fallback here on mission critical services.

                                          1 vote
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                                            0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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