Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
48 results found
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Performance Features for Browser-Based Game Hosting
Cloudways could enhance its platform for developers hosting browser-based gaming websites (https://cpsgames.org/) by adding gaming-specific optimization features. This includes low-latency server configurations, advanced CDN caching for game assets, WebSocket support for real-time multiplayer functionality, and auto-scaling during traffic spikes.
Additionally, built-in performance monitoring tools tailored for gaming workloads would be invaluable. These features would help game developers deliver smoother experiences, reduce lag, and handle concurrent players more efficiently, making Cloudways the go-to platform for browser game hosting.
6 votes -
Secure API Access for Database Credentials
For multi-tenant SaaS setups, developers need automated access to database credentials when new applications are created.
Instead of exposing raw MySQL credentials, Cloudways could:
Provide API-generated temporary access tokens
Support credential rotation via API
Enable event/webhook triggers on app creationThis would allow secure automation while avoiding permanent credential exposure and improving support for modern SaaS architectures.
1 vote -
Enhancing API-Based Database Access Security
In multi-tenant SaaS environments, applications are often provisioned automatically, making programmatic access to database connection details essential.
Rather than exposing permanent MySQL usernames and passwords, Cloudways could improve security by introducing:
Short-lived database access tokens generated through the API
API-driven credential rotation and management
Webhooks or event notifications triggered when new applications are deployed (https://wheelielife.io/)These capabilities would enable safer automation workflows, reduce the risks associated with long-term credential exposure, and better accommodate modern SaaS deployment architectures.
1 vote -
Features for educational Browser-Based Game Hosting
Cloudways could enhance its platform for developers hosting browser-based gaming websites (https://blooketjoininfo.com/) by adding gaming-specific optimization features. This includes low-latency server configurations, advanced CDN caching for game assets, functionality, and auto-scaling during traffic spikes.
Additionally, built-in performance monitoring tools tailored for gaming workloads would be invaluable. These features would help game, reduce lag, and handle concurrent players more efficiently, making Cloudways the go-to platform for browser game hosting.
1 vote -
Prestige Golden Grove – Modern Luxury Apartments in Velimela, Hyderabad
Prestige Golden Grove is an upcoming luxury residential project developed by Prestige Group in Velimela, one of the rapidly developing suburbs in West Hyderabad. Known for its premium residential developments across India, Prestige Group is introducing this project as a high-rise gated community designed to offer a modern lifestyle with comfort, connectivity, and high-end amenities.
https://www.prestigesgoldengrove.info/1 vote -
Staging environment improvements are long overdue.
Staging environment improvements are long overdue. The push/pull limitation for subfolder WordPress installations is a real pain point for developers managing multi-site setups. Alongside this, preserving WP-CLI error logs after SafeUpdates cleanup would save hours of troubleshooting. Time-zone-aware backup scheduling is also a practical necessity for global teams. These aren't just nice-to-haves — they directly impact workflow reliability and client management efficiency.
https://polytrackcodes.com1 vote -
How to get Book Binding Service in Dubai
To get a book binding service in Dubai, follow these simple steps:
Search Online: Look for local services that offer book binding. You can use search engines or online directories.
Check Reviews: Read customer reviews to find reliable services.
Visit Websites: Check out the websites of the services you find. They often list their offerings and prices.
Contact Them: Reach out to ask about their services, turnaround time, and pricing.
Compare Options: Compare a few services to see which one suits your needs best.
A great source for hiring book-binding services is https://www.bookwriting.ae/book-binding/. They offer a variety of options…1 vote -
Don't send rating emails for bot conversations.
Sometimes I chat with the AI support bot for general information and guidance, but it's really annoying to get follow-up emails asking for a rating every time. Don't mind leaving a rating for the live human chat, but it's really annoying when it's an AI bot.
1 vote -
Allow us to close support tickets.
We should be able to close tickets. When the problem is resolved or no longer requires a response from me or support, it would be nice to close it. The system keeps sending follow-up messages that just plug up my inbox.
1 vote -
The capacity to establish a staging area without app cloning
To construct a staging site, you now need to develop an application and then clone it. We have to construct two apps for each new customer we take on, but only one of them is being utilized. It would be great to just click "create new staging environment" and begin constructing right away. Of the twenty applications, half are just pending if we get ten customers next month.
It would also be great if we could provide a staging environment that has a WordPress version that is already created and that we can continue to refine.
https://snowrider3d.com1 vote -
Enhancing Cloudways: Customer Feedback and Innovative Ideas for Improved Services
Enhanced User Interface:
Suggestion: Streamline the user interface to make it more intuitive and user-friendly.
Reason: A cleaner, more intuitive UI can help users navigate the platform more efficiently, reducing the learning curve for new users and enhancing productivity for experienced users.
2. Advanced Monitoring and Reporting:
Suggestion: Implement more advanced monitoring and reporting tools that offer real-time analytics and customizable alerts.
Reason: Advanced monitoring capabilities would allow users to proactively manage their applications and servers, ensuring optimal performance and quick issue resolution.
3. Comprehensive Knowledge Base and Tutorials:
Suggestion: Expand the knowledge base with detailed tutorials, video guides, and…1 vote -
System bug keep canceling my registered account
I tried to sign up twice using different email by applying the promo code from digital ocean since I use Github student developer pack. But the verify my account page keeps return me error that the country code need to be entered for phone number even though I have already entered. I tried multiple times and unable to submit details. It is very frustrated. And since I couldn't verify my account, after a few minutes of inactivity, the system log me out and I am no longer available to login anymore because it returns the error that my email account…
2 votes -
Receipt / Invoice for Funds Added to Account
When adding funds an account, a receipt or invoice should be generated so business users can account for this transaction in their company accounts.
3 votes -
You keep the help button in our accounts active - otherwise its frustuating to get help and for this you loose a lot of points.
The need a hand in our accounts is not active. I have to go out of my account before I can get a chance to send in a ticket. Watch out - do no neglect those insider as you focus on the ones outside - Pity
1 vote -
add ticket link in platform.cloudways.com for easy access
I cant find the link of tickets when I am loggedin in platform.
1 vote -
plugin "table of contents"
yesterday, I installed plugin "table of contents" .
after then, I couldn't login wp-admin page.
error massage ;
ERRTOOMANY_REDIRECTSplease help me. how can I do this ???
e-mail : [email protected]
1 vote -
Keep customers informed when there is a known issue that could affect their websites
Just posting the support question I just had:
Today one of my site's SSL did not automatically renew, resulting in SSL errors. Although relatively minor, this has been an ongoing issue. I depend on the auto-renew to work.
But in addition to that lapse, is that I'm used to receiving an email notification informing me that the SSL is about to expire, usually within a few days to a week to expiration. I did not receive any notice resulting in the "downtime" my client experienced.I just wanted to inform you - because this has happened a few times, and…
3 votes -
show Billing plan in account
I have no way of seeing which plan I have in my account.
2 votes -
Enable the option to be notified when the CPU is "problematic"
With a lot of our applications, we get complaints about the load time. Upon checking the server, this is most often caused by the CPU usage being in the "problematic" range. However, Cloudways will only notify you when the CPU/server has completely "failed". This does not allow any time to troubleshoot, fix or notify our clients before their site goes down.
1 vote -
Give technical contact options without needing an account.
I was recently locked out of my account and unable to access the websites I manage. After looking on the Cloudways site, I could only find sales contact forms. All technical/account support required to be signed in. If I had not had a second account, I wouldn't have been able to practically and efficiently contact support about being locked out. This would be a high priority issue (and hopefully an easy fix) for customers with just one account.
1 vote
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