Fix Wordfence issue that stops the firewall from working
The latest version of WordFence adds a firewall. This requires that WordFence is able to write to the /wp-content/wplogs directory, but this is owned by the wrong account when created, causing the firewall to throw up an error. The 'Reset Permissions' button doesn't fix this ownership issue either.
Wordfence has been removed from the default deployments. Let us know if issues persist when deploying outside of the base install.
Cloudways Team
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Alex Witkowski commented
"Wordfence has been removed from the default deployments." WHAT ARE YOU TALKING ABOUT???? Wordfence is one of the most popular wordpress plugins at 4+ MILLION installations. Can you guys address this like professionals? How would removing it from the base install solve permissions problems and ssh access problems? Did you test it outside of the base install and confirm that it works or are you too lazy to do that?
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Paul Aswad commented
this is definitely not completed. Still having issues it's been many months now...
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Eugenia commented
That's still an issue. For weeks I've been getting errors in the error log about Wordfence not being able to write to the wflogs folder, I've deleted the plugin, then reinstalled it, and issues disappeared. But I now am not able to update Wordfence, again permission issues due to different file ownership:
"An error occurred while updating Wordfence Security: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. " -
MD commented
I think this is still an issue.
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Anonymous commented
So.. let's nevermind security plugins? This is not completed.
Wordfence, or a paying Cloudways customer, should be able to set permissions to "/wp-content/wplogs" to enable Wordfence to do it's work.This is not possible, not even through SSH. Please fix.
Thank you
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AdminCloudways (Admin, Cloudways) commented
Wordfence has been removed from the default deployments. Let us know if issues persist when deploying outside of the base install.
Cloudways Team
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AdminCloudways (Admin, Cloudways) commented
I have sent this info to DevOps team and they will create a follow up of that ticket.
Thanks,
Pere
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Colman Carpenter commented
This was raised as part of ticket #39488
Can that be re-opened?
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AdminCloudways (Admin, Cloudways) commented
Can you please create a ticket to address this https://support.cloudways.com/ as our team hasn't been able to reproduce. We continue the discussion there.
Cloudways Team