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  1. 48 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hello,

    For now we can recomend:
    https://wordpress.org/plugins/query-monitor/

    Which will help you identify issues with WordPress Plugins.

    Our Product team is working internaly to see if we can do something similar inside our Platform Dashboard.

  2. 372 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    based on the current architecture we cannot support this at an app level. The alternative would be to use a different server for different PHP requirement

  3. 1 vote

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    AdminCloudways (Admin, Cloudways) commented  · 

    Thanks Branden .Nice ideas. Worth considering.

  4. 2 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Thanks for pointing it out. Actually it is the Bandwidth starting from 2 GB (pay as you go basis) for AWS and Google.

  5. 4 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi
    Thanks for your concern. We have noticed that and are now taking action to remove spam. You can also report spam to help us make this portal more useful.

    Regards

  6. 2 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi,

    To help us understand your query, can you please explain your needs/scenario.

    Cloudways Team

  7. 4 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi there,

    Option to clear varnish cache is already available in Platform, go to servers listing, select server in question, then Manage Service, and if you have varnish enabled you should see a button title as PURGE.

    Also, could you provide ticket reference number so that we can look into the details, and know more about what you are referring to.

    Cloudways Team

  8. 61 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    At the moment, support for additional vhost for the sub-domains or pointing to separate webroots is not available.

    However a solution for your scenario would be to add 'Additonal domains' through Cloudways panel and instead using separate webroots, specifiy the static/media paths in URL with additonal domains in Magento Admin

    For e.g if you have additional domains static.yourdomain.com and media.yourdomain.com for static and media paths respectively.

    First you can add them as additional domains through Cloudways Panel, this would map the additional domains/sub-domain to your application

    Then in Magento panel: stores -> configuration -> web -> Base URL or Base URL Secure (in case your setup is on HTTPs) for magento 2.X, set path in following manner

    static.yourdomain.com/pub/static/ (for static)
    media.yourdomain.com/pub/media/ (for media)

    Setting this way enables you to gain the performance, as having the additional domains/sub-domains will increase the number of parallel downloads that the browser can perform.

    Hope that answer your question

    To read how you can add additional domains/sub-domains please follow this KB: https://support.cloudways.com/what-is-the-difference-between-primary-domain-and-additional-domains/

    Regards,
    Cloudways Team

  9. 30 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi Alex:

    Thank you for your post.

    As you rightly point out, this functionality is available and possible through the PHP Settings feature provided on the Platform. Have you faced any issues with getting it to work with environment variables?

    By providing a new section, I see users having the following advantage:

    a) A consolidated view of custom defined PHP env variables and their values.
    b) Instead of users typing "env[VAR_NAME] = VAR_VALUE", they will be typing "VAR_NAME = VAR_VALUE" in the new section.

    I agree that it will bring some ease to users and provide a slightly cleaner alternative that what is available right now. However, I am trying to determine if, as a user, you will find that it will really provide value to users, since what this new section will achieve can already be achieved through the PHP Settings section?

    Thanks.

    Cloudways Team

  10. 2 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi Max:

    Can you please help me understand the use-case for this in your particular scenario?

    By changing the webroot for your application (under Applicaiton > Application Settings > Webroot), you can have your code deployed under public_html/ but served to the public from a directory within it.

    Cloudways Team

  11. 5 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hello Yordi:

    I logged in with your master user and looked inside your Laravel application (pthsuyabeq). I noticed that the gulp.js binary was not available inside the `./node_modules/gulp/bin/` directory inside your application's public_html folder. So I went ahead and ran `npm install gulp` from inside the public_html folder. After that, I was able to run `./node_modules/gulp/bin/gulp.js` which resulted in a successful run. Can you please check again if this works for you?

    Cloudways Team

  12. 13 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi Frihet,

    Yes, recently we have introduced new feature through which customers can exclude URLs from Varnish, since it's possible to use Varnish with Wordpress Multisite + WooCommerce and in this context you can follow this blog to achieve this :

    https://www.cloudways.com/blog/varnish-enabled-multisite-woocommerce-store/

    Cloudways Team.

  13. 58 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    All servers launched since last Feb are using Debian 8 and Debian 8 has git 2.1.4, so it should work.

    If you are using older servers (still with Debian 7), then you need to migrate your application to a new server with Debian 8:
    https://support.cloudways.com/migrate_application-to-linux-debian-8-jessie/

    Cloudways Team

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    AdminCloudways (Admin, Cloudways) commented  · 

    Arne, we are working on replacing Debian Wheezy with Jessie as base OS and Jessie already has git 2.1. It will take a while though.

    Cloudways Team

  14. 5 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi Alexander,

    Varnish should work with woocommerce[ multisite ], unless you are using custom store routes and other plugin/code that are using non-standard cookies to store session information.
    Is it possible for you to raise this with our support team, along with the information what exactly you found is not working.

    Cloudways Team

  15. 22 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    It should be available as default on the server.
    If for some reason it is not working then please raise a ticket with our support.

    Cloudways Team.

  16. 14 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    You can already replace MySQL with MariaDB on any server:
    https://support.cloudways.com/what-can-i-do-from-the-packages-tab-of-server-settings-packages-section/

    Cloudways Team

  17. 2 votes

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    Can you clarify ?. We already have automated invoice charging (to the registered CC card) at the end of the month.

    Cloudways Team

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    AdminCloudways (Admin, Cloudways) commented  · 

    Can you clarify ?. We already have automated invoice charging (to the registered CC card) at the end of the month.

    Cloudways Team

  18. 35 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    There is no ETA for removing old console. As said, hopefully from next week new one will be in public beta and anyone can choose to use it any or all time. If things go well, we will set as default new console and allow customers to switch to all for a period long enough for every one to be comfortable with new one. What we are not going to do is to implement any new feature on old console when new one is the default, so this should give reason to people for a reasonably quick transition.

    Cloudways Team

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    AdminCloudways (Admin, Cloudways) commented  · 

    The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

    We are not going to implement it on old console as it should be out of the way in short time.

    Cloudways Team

  19. 77 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    Interesting idea. Let's see if more people weight in.

    Cloudways Team

  20. 183 votes

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    AdminCloudways (Admin, Cloudways) commented  · 

    As most already know, this is doable already via:
    https://support.cloudways.com/how-do-i-provide-more-than-one-database-for-my-application/

    We may consider a cleaner / more direct idea of doing it in the future.

    Cloudways Team

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    AdminCloudways (Admin, Cloudways) commented  · 

    Hi Vrajesh,

    Take a look at:
    https://support.cloudways.com/entries/96119563-How-do-I-provide-more-than-one-database-for-my-application-

    This is the solution that we have in place by now (not extremely neat but it works).

    Cloudways Team

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