Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
186 results found
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pm.max_children in settings per application
I'd like to be able to set pm.max_children per application to prevent power hungry applications from exhausting server resources. I'd rather have them to queue up longer than have OOP kicking in to kill MariaDB.
1 vote -
choose php version on server
since you can choose a php version for every application which is nice,
there still should be an option to choose the php version on the server,
because this is now 8.2 and we really need an option to change thatthe option to use it with php8.3 is not enough
1 vote -
Session timeout
From Oleg,
When I was opened my Account in the Windows and returned back to MacBook, I noticed my session was expired.
Maybe that is the security feature on your system, but if it's a bug - I have a solution to fix this bug.
On my SPA-Cart I use
setInterval(function () { $.ajax({ url: "/refresh", // Or any your PHP(or other) script. It can contain just one line: “<$?php start_session(); ?>” }); }, 15000);You can insert it on document ready function(like on jQuery) and it will keep your session always prolongated and never expired. It will not work(at…
1 vote -
Read-only SSH users
I would like to be able to add SSH users with read-only permissions. Currently this is possible when contacting support but I cannot do this via the Cloudways management dashboards. The additional drawback with contacting support to do this is that the read-only user does not show up in the SSH/SFTP application access area after it is set up so it is a also not great as is in terms of changing API keys or visually confirming who has SSH access or revoking access. This is similar to how Cloudways is using its API key area.
Many thanks!
1 vote -
SEO Ranking Impact Alerts Linked to Server Downtime & Speed Fluctuations
For SEO-dependent websites like calculators, tools, and utility platforms, even short periods of downtime or slow response times can quietly hurt search rankings — but site owners usually only discover this weeks later when organic traffic drops, by which point the damage is done and the cause is hard to trace back. It would be incredibly valuable if Cloudways could correlate server-level events (downtime, slow TTFB, spikes in response time) with a simple alert like "Your site had 12 minutes of slow response time on [date] — this may affect search engine crawling and rankings." Even a basic dashboard showing…
1 vote -
Unlimited Web Rules
I have some apps that are very slow on the back-office on page load. i was recommended to switch to the lightning stack which i would gladly do if there was unlimited web rules for my redirections as I can no longer use the .htaccess. As I have a lot of redirections in place via a plugin (Redirections / Rank Math) I am kind of stuck. Can you please look into that.
2 votes -
Add detailed rule execution logs and activity monitoring for better transparency
I would like to suggest adding a more detailed logging and activity monitoring system within the platform. Currently, it can be difficult to understand what actions are being executed in the background, especially when troubleshooting issues related to deployments, backups, or server behavior.
A feature that shows real-time logs or a clear history of executed tasks (with status like success, failed, skipped) would greatly improve user experience. It would help users quickly identify issues without relying heavily on support.
Since Cloudways emphasizes flexibility and control in its hosting environment , having better visibility into system actions would make the platform…
1 vote -
PHP 8.5
PHP 8.5 is available on other hostings since Jan 2026. Please prioritize the availability to cloudways users. Thank you
1 vote -
Idea: It would be great to have an AI-powered website health assistant that automatically checks performance, security, backups, and optimiz
Great platform for sharing ideas and improving the Cloudways experience! I really like how users can suggest features and vote on improvements. One idea I’d love to see is an AI-powered website health assistant that automatically analyzes website performance, security, and optimization opportunities, then provides actionable recommendations in a simple dashboard.
I also enjoy exploring useful online tools, and recently I found https://bratgen.io/ very helpful for generating creative content and text ideas quickly.
Question: Would Cloudways consider adding an AI assistant that proactively identifies website issues and suggests fixes before they affect performance?
Keep up the great work! 😊
1 vote -
Question: Are there any future plans to introduce more advanced automation or AI-powered features for hosting management and website optimiz
I really appreciate the effort Cloudways puts into improving the platform and listening to user feedback. The overall hosting experience and performance tools are very helpful, especially for website owners and developers looking for reliability and speed. The dashboard is user-friendly and makes server management much easier compared to many other platforms.
One idea that could make the platform even better would be adding more built-in AI tools for automatic website optimization, content suggestions, or smarter performance monitoring. I think many users would find that extremely useful in the future.
Also, I enjoy exploring useful online platforms, and recently I…
1 vote -
Content-Heavy News Site Optimizations for WordPress Publishers
Cloudways could better serve high-traffic WordPress-based news and tech publications (e.g., https://techpilipinas.com ) by adding publisher-specific performance features.
Suggested improvements include:Smarter object cache management — fine-grained Redis/Memcached controls for news sites that publish dozens of articles daily and need cache purge strategies that don't nuke the entire store
Edge-side includes (ESI) support — to serve mostly-cached pages while keeping dynamic elements (ads, trending widgets) fresh without full-page bypasses
Built-in image optimization pipeline — automatic WebP conversion and responsive image delivery at the CDN layer, reducing origin load for media-heavy articles
Geographic traffic routing — smart routing for publications with…
1 vote -
Server Configuration Improvements for Streaming Applications
I suggest improving server configuration flexibility and performance optimization for streaming-based applications. Platforms like Senpai Stream APK require fast loading speeds, stable uptime, and efficient bandwidth handling to deliver high-quality movie, anime, and TV show streaming without interruptions.
Enhanced caching options, better CDN integration, scalable resources, and optimized media streaming support would greatly improve the user experience for streaming services hosted on Cloudways.
This would help developers manage high traffic more efficiently while ensuring smooth playback and reliable performance for users worldwide.like:https://senpaistreamapkdownload.com/
1 vote -
FAST-CGI Cache in Lightning stack with Breeze integration
FAST-CGI Cache is the best performance option for NGINX.
It should be enabled and integrated into Breeze.1 vote -
Native UI Caching Rules for Infinite Scroll & AJAX (For Webtoon/Comic Sites)
Our site, https://controllerandcape.com/, focuses heavily on comics, manhwa, and visual novels. Because of the vertical reading format that our audience expects, we rely heavily on infinite scroll and AJAX pagination to load sequential image panels seamlessly.
The problem is that standard caching solutions often bypass AJAX calls. This means every time a user scrolls down to read the next part of a comic or review, it hits the server's PHP workers directly, causing unnecessary CPU spikes during high-traffic hours.
It would be a massive game-changer if Cloudways introduced built-in, easy-to-toggle Varnish/Redis caching rules specifically designed to handle infinite scroll…
1 vote -
1-Click "Auto-Burst" Scaling for Media Publishers During Viral Traffic Spikes
Cloudways is fantastic for stable, predictable traffic, but digital media publishers face a unique challenge. Whenever our editorial team drops a day-one game guide or an exclusive review on https://thegamerreport.com/, we experience massive, unpredictable traffic spikes that can last for 24-48 hours before stabilizing.
Currently, handling these sudden surges requires manually scaling up the server (which sometimes involves cloning/migration downtime) and then manually scaling it back down.
It would be an absolute game-changer if Cloudways introduced an "Auto-Burst" feature. Allowing servers to dynamically allocate extra CPU/RAM for a short, metered period during viral spikes (and billing per hour for…
1 vote -
cloudflare
Improve the Cloudflare activation process significantly - it currently sucks. There's literally no way other than knocking a site offline to activate cloudflare! Despite it propagating, it will leave the site offline/showing unsecure potentially for hours after activating it. There must be a better way.
1 vote -
Allow Reset File/Folders Permissions to Work in private_html
Not all of us are using WordPress or something that has to go in the public_html folder.
We're working on a slim app that is completely housed in private_html. It communicates to our soon to be new plugin on a different domain (domain instead of the subdomain we use for the private app).
I know support can do this for us but it would be so much easier for your clients if you just expanded your utility,
1 vote -
Improve server monitoring with more granular, real-time alerts
Hi Cloudways team and community,
I’d like to suggest an improvement around server monitoring and alerts. The current monitoring is helpful, but it would be great to have more granular, real-time alert options that users can customize in detail.
For example:
Separate alert thresholds for short spikes vs sustained high usage (CPU/RAM/disk I/O)
More control over alert frequency to avoid notification spam
Ability to create custom alerts based on combined conditions (e.g. high CPU and slow response time)
This would be especially useful for production sites where brief traffic spikes are normal, but longer performance degradation needs immediate attention.
Overall,…
1 vote -
schedule resets
Schedule Server Restarts
Users should be able to schedule daily/weekly/monthly server resets as part of the Settings & Packages - Maintenance settings.
1 vote -
Allow package upgrade in dashabord for ImageMagick
It would be helpful to add ImageMagick to the package manager for our servers - allowing us to choose between 6.x and 7.x
1 vote
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