Backup (costs): more transparency desirable and possibility to disable the backup service
1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.
2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.
3) And last but not least, I think backup should be optional. I can easily create a custom script and cron job to create backups of applications myself to possibly a cheaper backup storage service. However, I must use the CloudWays backup service and I am forced to pay for this.
Dirk
shared this idea
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Sheryl
commented
We we can set an automated frequency for backups, and retention period.
We can also create a backup on demand.
This is an important feature :-)What about Delete on Demand ?
We cannot delete backups which are no longer relevant.
..and you _Charge_ us for retaining these backups!Fix:
Allow us to selectively delete backups that we Know we no longer want.
- Or don't charge us for the ones we no longer want !I may make several backups whilst making changes/updates.
This can take up a great deal of space. Fine Temporarily.
Obviously, paying for this extra space makes sense ! ..while I want/need it.But then I'd like to take out the garbage, free up space:
aka Delete intermediate backups that are no longer needed...And release charges for what is now trash and wasted space.
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Anonymous
commented
Incredible. No email notifying us of a new charge for a service we don't need as we pay for backups already through a third party. It amazes me that business' think this is an ok way to serve their customers. I am on the hunt for a better and more transparent hosting company!
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Arun
commented
I don't think I got an email saying that I will be charged for this feature. I already manage backups at my end and I do not want to pay for it. Please have an option to disable it.
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Angel
commented
This is a joke. No notifications to clients, you just charge more money and we cannot disable it. Good trick but I am looking for another provider. This is no way to manage a business.
Good luck.
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Anonymous
commented
Once the backup service has become Pay! Please provide the option to stop backup!