Send an SMS to customer if he miss payment instead of deleting whole server!
I missed the payment, haven't see emails, just logged in today my server has been deleted already and have waited to get answers. after paying money its been recovering. but just suggesting customer support should send customer an important SMS too, instead of deleting whole server. this will be unfair and disaster for business.
Satya
shared this idea
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Lexi Lutor commented
I had that same bug while I was using one app to take some cash. I was spending days trying to fix that problem and then later I realized that It was a problem from a developer's side. So I spend almost more than a week to find another app that will work properly and here it is https://play.google.com/store/apps/details?id=com.payday.advance.money.loan&hl=en_US&gl=US . I am currently taking money from this service and everything that I feel is amazing feelings in my heart because I can forget about some financial problems for a week.
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Jay Purohit
commented
I do agree with you Satya. This can feel as devastating as it sounds.
To provide better customer experience, customer support reps could've continued for an extra month.
However, to add value here is a complete guide to learn and enhance your customer support:
https://bit.ly/2smygNT 👍