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Jay Purohit

← Cloudways Customer Voice

My feedback

3 results found

  1. Allow us to connect the DB to Zapier

    4 votes

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    2 comments  ·  Product Improvements: Flexible » Integrations  ·  Admin →
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  2. Send an SMS to customer if he miss payment instead of deleting whole server!

    4 votes

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    4 comments  ·  Product Improvements: Flexible » Customer Support  ·  Admin →
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    Jay Purohit commented  · 

    I do agree with you Satya. This can feel as devastating as it sounds.

    To provide better customer experience, customer support reps could've continued for an extra month.

    However, to add value here is a complete guide to learn and enhance your customer support:
    https://bit.ly/2smygNT 👍

  3. INTERGRATIONS be given a priority one as we, customers would like things going faster

    2 votes

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    1 comment  ·  Product Improvements: Flexible » Integrations  ·  Admin →
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    Jay Purohit commented  · 

    I totally agree with you, Joseph.
    Integrations bring everything in one dashboard. It makes tasks feel like a breeze and easy to manage.
    Especially, when we talk about enhancing customer service using CRMs integration with Live Chat
    (https://acquire.io/live-chat/) it just boosts productivity.