There needs to be a way to have the ElasticEmail logs retrieved without having to log in to the Cloudways portal.

This is an easy thing to forget to check often, and the logs are not eternal so if you forget to do it the logs are gone forever.

We use ElasticEmail at Cloudways solely for sending contact forms from WordPress websites. When a form has multiple recipients at different email domains it is very important to verify the email are being sent and, if not, to see the reason so it may be addressed.

How often should we check those logs? Ideally every day, but at least weekly so the logs will not be lost. Logging in to do this is very tiring because they are not easily viewable in the portal. They are in CSV format and have to be downloaded, then converted to a separate application such as Excel or LibreOffice.

Please configure an option for these email logs to be retrieved in an automated manner.

One suggestion I have is to create an app on a server in the Cloudways account (basic PHP will do) and have the logs saved there so I can build an interface to do the rest.

Thank you for urgent and aggressive action on this.