Audit / Security / Action Logs
It is critical for many businesses to be able check the actions and changes that are made on an account in order to debug, detect abnormal activities, intrusion or restoring certain setting back to their original, etc.
After discussing with the support on a separate ticket about an incident we detected as unusual, we felt the need for this feature more than ever.
Right now it is time consuming for support to check system logs and it is not easy to have a clear picture of WHAT happened and WHO did EXACTLY what and WHERE it was happening.
We got roughly an idea of which user was signed on, but not could not necessary track back the events back to the same user.
We could not see if the actions were made from the Cloudways control panel UI or made via API services.
What we are suggesting is that you create a Audit log similar to what Cloudflare has on its account. (Check this screenshot: https://pasteboard.co/trhx6bydgSWf.png )
That way we can both track the changes and revert if we find something was mistakenly changed, and with rich context of the log we can narrow it down to when something happened on which application/server and be able to see what was changed and which interface was used to make those changes.
Fostira
shared this idea
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Capital Plus commented
You’ve raised a very valid point. Having a clear audit or action log is essential for tracking changes, identifying unusual activity, and fixing issues quickly. Without proper logs, it becomes difficult to know who did what and when, which can slow down investigations and increase risk.
This is similar to how businesses rely on audit services in Dubai, UAE (https://capitalplusauditing.ae/audit-services-in-dubai/) to maintain transparency and accountability in their financial systems. Just like financial audits, system audit logs help create a clear trail of actions, making it easier to detect errors, prevent misuse, and ensure better control over operations.
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Milton White commented
Forum discussions on Audit, Security, and Action Logs reveal a growing reliance on AI in the cybersecurity landscape. Participants highlight the pivotal role of AI in detecting and mitigating threats. In the context of Dubai, the emphasis on "cyber security companies in Dubai" underscores the region's commitment to leveraging advanced technologies for digital defense. The integration of AI in analyzing logs and enhancing security measures is a shared focus among leading companies, showcasing a collaborative approach to fortifying cyber landscapes.
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