Allow an account to be the owner of one site and a member of another
I am the owner of my own tiny consulting company website. My client invited me by email to be a team member of their massive ecommerce site in cloudways but it fails because "this email is already an owner of another website". I have no idea how you could make the system this poorly designed when everything else rocks. As a consultant I am going to own my own web site and be a team member of a number of client websites (they need to be "owners" of their own sites as I may come and go from their team). I ended up having to make a second account I use to be invited to their site by a different email (yuck!). Your competitors pantheon figured this feature out (although virtually every other feature they did sucked).
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"Cloudways is great, but the inability to be both an owner of my website and a team member on a client’s site is frustrating. As a consultant, I had to create a second account just to join my client’s team. Please improve this—your competitors have figured it out! [https://capcuttrendtemplate.com/]
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Jaya Shah commented
It seems Cloudways currently doesn’t support having the same email be both the owner of one site and a member of another. Using a second account, as you've done, is a workaround, but it's not ideal. Hopefully, they consider improving this functionality in the future, as it’s common for consultants to manage multiple client sites without needing separate accounts. You might want to submit feedback to their support team to highlight this need!
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Emma commented
It sounds like you're running into a frustrating limitation with Cloudways' account management system. I understand how essential it is for consultants to manage their own sites while also being added as team members on client sites without needing multiple accounts. Hopefully, Cloudways can consider updating this feature to allow flexibility, like Pantheon has, for consultants and agencies to manage multiple sites under one account. You might want to reach out to their support team to provide feedback on improving this feature.
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It’s frustrating that Cloudways doesn’t support having one account as both an owner and a team member across different sites. I had to create a second account just to manage this. It would be great to see an update to allow this flexibility, as other platforms have figured it out.
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Emma commented
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Emma commented
I faced an issue with Cloudways where I couldn’t join a client’s eCommerce site because my email is already tied to another site. This limitation forced me to create a second account, which is far from ideal. Competitor Pantheon handles this better, despite their other shortcomings. It would be great if Cloudways could improve this feature.
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Faisal_seo commented
Cloudways has been my preferred hosting provider for its excellent performance, but I agree that this particular restriction poses challenges for consultants like us. I look forward to improvements that better address our needs.
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Gavin Drew commented
Cloud ways has been my go-to for hosting due to its top-notch performance, but I agree, this specific restriction can be a challenge for consultants like us. Looking forward to seeing improvements that cater to our needs.
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