Menu link to https://support.cloudways.com 24/7 support from Application Console
It's super annoying that when you're in the application console, you have to click Member Area, then click 24/7 Support to get to https://support.cloudways.com. I have them bookmarked now, but it would be nice to get from one to the other. I don't spend much, if any time in the members area. The main 2 places I use Application Console & Support. It would be so nice to be able to get from one to the other quickly.
Tevya Washburn - FS
shared this idea
Find a new support button in your console!
Cloudways Team
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AdminCloudways
(Admin, Cloudways)
commented
Peter, agreed that we could do a bit better with the design but we are focused on features now and usability, which we think is good enough.
What do you mean with open every sub-page in a new window?
Cloudways Team
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AdminCloudways
(Admin, Cloudways)
commented
Find a new support button in your console!
Cloudways Team
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Peter
commented
Open every subpage in new window also not much friendly.
I think whole website need some work :) -
AMEN!!! Tevya is right, it is annoying to have to click out and back to the members area to get to the Support Area. A shortcut for me right now is to make a link on my bookmarks bar to the support area. Hope that can work for you too Tevya.
