Fix your cronjobs "Click&Go" Implementation
I've been trying to set cronjobs for months, but not from the "Click&Go" nor from the console I've been able to do so. The customer service assistants take me back and forth from one method to the other, (possibly) avoiding to deal with this issue directly.

Moises can you open a ticket for this and mention me (Pere) so we can take a look?. I haven’t heard any complain from other users regarding cron feature.
Cloudways Team
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Stephen Barker commented
Actually, it appears that you can append the key as a query string in Drupal 7 to cron.php. But Drupal 8 is different since it adds it as a path node.
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Stephen Barker commented
I don't even understand how your cron UI is supposed to work with Drupal. Your UI only allows you to enter in a .php destination to run. Drupal required a dynamic secret key when calling cron.php directly. How is anyone supposed to do this within your interface?