Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
290 results found
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Auto Backup Option on Git Deploy
Allow an option on git deploy to run an application level backup automatically before pulling new data.
1 vote -
Add MySQL as a database option (not just MariaDB)
Many people are hosting Craft CMS websites on Cloudways. With the coming release of Craft CMS 5, Maria DB is no longer recommended.
See: https://craftcms.com/knowledge-base/craft-database-options-and-best-practices#mariaDB
3 votes -
mysql log
In basic programming, the database log plays a crucial role, as it captures specific database error cases. Including both application errors and MySQL errors in the log is essential for comprehensive error tracking and analysis.
Example for cases: https://kedar.nitty-witty.com/blog/1030-unknown-generic-error-from-engine-in-mysql
1 vote -
wildcard aliases should behave as expected
adding a wildcard subdomain alias to an application breaks other subdomains. eg. If I have an alias of *.domain.com on domain.com and also sub.domain.com as another application, then sub.domain.com will be broken because php scripts will be served form domain.com. this is a bug
1 vote -
SafeUpdate: ignore dynamic content in screenshot comparisons
If you have a slider or other dynamically changing content on your website (ads, banners, etc), those will often look different in the SafeUpdate before/after screenshots - causing the updates to be aborted. There should be a way to exclude these areas, e.g. using CSS selectors. Other hosting providers offer this option with their safe updating tools.
1 vote -
SMTP
Monthly, I pay almost $15, but I don't get enough service. They do not provide a free SMTP service. The same price other hosting provides give the SMTP and other services. So I will transfer the server cloudways to another platform.
1 vote -
It would be great to be able to go back to see the resources analysis from previous months in Autonomous apps.
On autonomous apps I can only see the metrics from the existing month. I'd like to be able to see the data from previous months. It helps to verify any overages I'm charged.
1 vote -
Update your outdated migration videos and information.
You are not showing the updated process for migrating. This makes me concerned that most of your info is outdated. Not a good first impression. I am looking at other hosting companies that are mindful of that.
2 votes -
Email notification when server health becomes problematic.
To my surprise; I don't receive an email notification from the bot when my server becomes "problematic" e.g. when CPU is above 90%.
I have checked the settings and talked with support, without luck.
Please consider making this service available. Thanks.
75 votes -
Automatic database (only) backups
Backups can be heavy (GB). Sometimes you need to access the backup of one databse quickly because you need to retrieve data from 1 of the table. Currently there is no way to do this unless you downlaod the entire backup which can take a long time. I would like to request for scheduled backups of the database (separately) for convenient download and manual manipulation.
1 vote -
Allow for near instant staging branches
A few systems we have used now allow for instant cloning of prod branches. postgres.ai and upsun.com both do this. The trick is to back the prod filesystem/db with ZFS or another filesystem that does copy-on-write which allows for whats kind of a "fork" operation where you can shallow copy a directory, it only tracks the differences. This is insanely usefull as we use it to clone a 20GB DB in like < 2s, run some tests against it, then destroy the db. You could totally the same.
2 votes -
Backup & Restore of the Production accessible from the Staging to be able to better debug some upgrades that encounter problems
Problem & Solution: Sometimes upgrades have issues in WordPress. Being able to better diagnose the problems, and having access to backups & restores in the staging area would significantly increase the user's ability to self-diagnose these problems and would also reduce customer service time to manage these clients.
1 vote -
Enable custom email in application admin username
When we create a new application, the system uses the same email as used when we signed up fro a Cloudways account.
I would like to suggest to have the option to set 2 or more emails in your account e.g.
- a generic email for invoices and generic account stuff
- an email that will be used as the amin username when creating a new application
- maybe even an email that will receive all server/application related notifications from the platform e.g. when a server is having issues.
11 votes -
Easy automated way of regularly exporting server-wide backups
We want a way to automatically export backups of all applications to a 3rd party location of our choosing. Currently to do this we'd need to write our own export scripts that run for each application on a server. A unified way of doing this that integrates with different services like AWS S3, Glacier, other cloud storage providers would be very helpful.
This way we can keep our own external backups for all applications without the need to manually setup our own solution each time we added an application to a server.
18 votes -
Google Account Connection
I want to connect an email account to a Google account, so I can login with a Google account.
1 vote -
Reintroduce VULTR
Reintroduce VULTR servers, Vultr HF servers are much faster than Digital Ocean Premium servers.
2 votes -
Private Security Companies Dubai: Safeguarding High-Profile
Delve into the specialized realm of private security companies in Dubai that cater to high-profile spaces. From luxury residences to corporate headquarters, explore how these companies elevate security measures, ensuring the discreet protection of individuals and assets. Understand the discreet professionalism that defines security services in Dubai's elite circles.
https://emiratiguard.com/1 vote -
please make AWS's servers in Israel available for cloudways users
we would like to host our website on AWS's server farm in Israel, please make it available for coludways users
2 votesWe are happy to share an update that we have picked the idea & it is in the development phase. The region will be available in the coming weeks.
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Remove cloudways bot false positive alerts. Server down alerts should only trigger when a server is actually down
Numerous times of the the past number of years I get alerts that there is a server down, typically in the middle of the night, when in fact the server is not down.
1 vote -
Get Database credentials from API for Multi Tenant Implementation
Multi tenant implementations for saas with separate database for each user is pretty common functionality nowadays.
Cloudways must support it, even if there's no direct way to do that. Atleast make the API enough powerful so that we can do that at backend.
To achieve that automation we must need to access the database credentials of newly added application but unfortunately, there's no way to get MySQL database username/password.Please take this on high priority and allow us to get db credentials via API method.
1 vote
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