Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
94 results found
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Stop server from leaking SSL information
If the application is served through a WAF, you don't want anyone to bypass the WAF by accessing the server using its IP address.
Cloudways gives us the option to disable access to the application using the IP address only (apache Access Application via IP). However, the web server is still responding to SSL requests, thus leaking the certificate information that would include the common name.
The SSL certificate should only be presented to the WAF/requests using the hostname/URL and not by accessing the IP address.
It seems that cloudways is using nginx as a reverse proxy in front of…
8 votes -
Provide alerts on successful SSH and SFTP login
Please provide alerts on successful SSH and SFTP logins to a server.
These alerts are important for visibility of when someone has accessed the server and making sure that access was expected.
6 votes -
During the Let's Encrypt autorenewal process, add a htaccess file to work around protected roots
If you have a .htaccess in the root of your application, that adds a htpasswd based auth password for the entire site, the Let's Encrypt autorenewal process fails. The process create a subdirectory, .well-known/ and uses it for the renewal process, deleting it at the end of the process.
There are two easy ways to get around this that I can think of:
do not delete the .well-known directory at the end of the process. so that us customers can add in the .htaccess file in there if we want to, to leave it readable
as a part of the…
1 vote -
Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to see.
Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to click on which then opens a security check popup that shows that the site is, in fact, secure at the very moment of use. It's reassuring for users, especially on an e-commerce site, to know they are protected.
4 votes -
Security issue-Visible passwords in Dashboard needs immediate attention
Coming from different managed hosting, I just joined cloudways, only to be surprised that sufficient security for protecting passwords is not in place. I can see the passwords are visible to me but also to the support agents that have access to the same area and hence openly visible to them. They can see Wordpress password ( which is not issue, as they told me it is default one and if changed in wordpress admin, will not be reflected here). My biggest concern is the sensitive passwords for SQL database and application credentials. The eye icon placed next to passwords…
3 votes -
Labels and wildcards for database whitelist
Add the ability to label IPs added to the remote DB whitelist so you can add your own identifier to IPs. And also add the ability to wildcard IPs by range eg. 5.40.%.%, and also the ability to add by domain name in addition to IP. This will allow for better management and greater control of whitelisted IPs
7 votes -
Allow Country Blocking at the Server Level
Please consider allowing us to choose Server access to specific countries at the Server Level. If our WP sites or other applications (even our clients) are selling only within the US, why should we not block access to all other countries trying to access the server. There are so many daily hack attempts from countries outside the US, but even if this were not the case, allowing the user to manage Country Access (perhaps by blocking IP ranges) would greatly reduce the effect of DDOS attacks and also reduce server load from unrelated or unnecessary website visits. Thanks!
39 votes -
Block other domains visibility from whois services
Hi, I'd like to suggest a new feature to server owner's security, to block other domains visibility from whois services. at the moment, anyone can go to any whois service (i.e. http://reverseip.domaintools.com) and by typing domain name, or the IP address can check what other domains are hosted on this server. i think, to privacy of users and server owners, this is a lack. it may be just an additional feature, but i'm sure people would love to see this as an option to disable this from public view.
5 votes -
Two factor authentication - Mandatory for Team Members
Please add the ability for main/primary account holders to force TFA use for all Team Member accounts. Not having this capability (or the ability to see TFA status on Team Member accounts) is a significant security hole, of the type that could lead us to migrate away.
4 votes -
create a drop-down for "SSL ciphers" in the "APPLICATION SETTINGS" below the "TLS VERSIONS" for customers who want only strong SSL ciphers
Customers can get an A+ rating on https://www.ssllabs.com/ssltest/ if you:
Add an "SSL ciphers" drop-down for customers that are interested in only using strong SSL ciphers.You can consider your current ciphers as "default", and add an option for "most secure" that allows customers to select a pre-defined "A+ rated" SSL cipher configuration.
The "SSL Cipher" configuration would go below the existing "TLS VERSIONS" option in the "APPLICATION SETTINGS" > "GENERAL" > "TLS VERSIONS" configuration interface.
9 votes -
Setting Sucuri as WAF should also enable WAF bypass prevention
In the advanced settings for nginx there is an option to set a WAF. This is needed fo nginx to grab the right headers in order to get the actual visitor's IP address.
Using a WAF one would certainly also want a WAF bypass prevention. For this SUCURI suggests adding the following lines to the nginx vhost:
location / {
allow 192.88.134.0/23;
allow 185.93.228.0/22;
allow 2a02:fe80::/29;
allow 66.248.200.0/22;
allow 208.109.0.0/22;
deny all;
....
}There should be an option to do that when chosing sucuri as a WAF.
Also, if you contact support to add those rules for you (which…
1 vote -
Please make search feature in all Bot Protection data table.
so this make easier for user to find the ip addresses.
And you can make a specific fiture to make a whitelist IP Adresses.Also please make the pagination better, so user can go to specific page.
And also in the data table, please make a filter by country, ip, etc
2 votes -
Add WAF module StackPath
Like done with CloudFlare and Sucuri a WAF module for StackPath's WAF would be great. So, one will be able to see the real IP - just like with CloudFlare and Sucuri
6 votes -
Display remaining Lets encrypt SSL limit
SSL has rate limit for SSL certificates which is reset in 12hrs. This limit should be displayed on SSL page so that user can be careful.
3 votes -
Slow HTTP DoS (Denial of Service) Attack
Your all web servers are vulnerable to Slow HTTP DoS (Denial of Service) attacks.
Slowloris and Slow HTTP POST DoS attacks rely on the fact that the HTTP protocol, by design, requires requests to be completely received by the server before they are processed. If an HTTP request is not complete, or if the transfer rate is very low, the server keeps its resources busy waiting for the rest of the data. If the server keeps too many resources busy, this creates a denial of service.
Attack Details:
Time difference between connections: 10006 msThe impact of this vulnerability:
A…2 votes -
whitelist
Please add Remark Option with Whitelist IP address in Server Security Section. Right now its difficult to find out which IP is pointing to external important server and which is IP is added for temporary use. Deleting an IP by mistake can take us into trouble as some live App IP's are listed in Whitelist IP list.
2 votes -
Check for the blacklist IP before assigning Server IP
Hello Team,
Can you please add some feature where it'll check for the blacklist before assigning server IP?
It seems like someone else was using assigned server IP before it's assigning to the user and they have abused the server so their IP is under blacklist and that blacklist server IP is not going to be useful for the new user.
4 votes -
Remove Server Signature for Improved Security
Provide a way to disable the server signature to improve security by not disclosing the server type and server software, along with other information, which could allow hackers to determine vulnerabilities by listing server and software specifications.
Thanks!
3 votes -
that there should be mechanism for notification of requests generated by instead load on the server.
that there should be mechanism for notification of requests generated by instead load on the server.
1 vote -
SSH keys should accept eliptic curves - not only RSA
SSH keys should accept eliptic curves - not only RSA
RSA is old, using too big big length.
I would like to see possibility to use standard eliptic curves that are used everywhere. For some reason this is still not possible on Cloudways.1 vote
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