Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
92 results found
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simit
If you drive in Colombia, staying on top of your traffic record is more important than ever—and that’s where SIMIT por placa becomes incredibly useful.
For those who don’t know, SIMIT (Sistema Integrado de Información sobre Multas y Sanciones) allows you to quickly check if your vehicle has any pending fines or violations just by using your license plate. No long lines, no confusion—just fast, online access to essential information.
Why should you regularly check your SIMIT status?
🚗 Avoid unexpected penalties or legal issues
💸 Pay fines early and prevent extra charges
📄 Keep your vehicle documents up to…1 vote -
Bug Report: SSH/SFTP Users Not Visible to All Admins in Application Settings
Hi Cloudways team,
I'd like to report what I believe is a bug in the application SSH/SFTP user management UI.
When an admin creates an additional SSH/SFTP user under Application Settings, that user is only visible to the admin who created them. Other team admins cannot see the user in their control panel at all.
This is a problem because SSH/SFTP users are system-level accounts, they exist on the server and are shared infrastructure, not personal preferences tied to a specific Cloudways admin. In a team environment:
- Other admins have no visibility into what system users exist
- There's no way…
1 vote -
Been Using a PowerPoint Presentation Design Service in Dubai and Here is My Honest Take on PPT UAE
I have had to put together quite a few business presentations over the past year and after struggling to do it myself I decided to try a PowerPoint presentation design service in Dubai and came across PPT UAE. What surprised me most was how smooth the whole process was from start to finish.
I recommend you guys to visit: https://www.ppt.ae/1 vote -
What Are the Key Use Cases of XSIAM in Enterprise Security?
Understanding the key use cases of XSIAM in enterprise security is essential for any aspiring XSIAM Engineer. XSIAM enables organizations to detect, investigate, and respond to threats in real time by centralizing security events, automating responses, and providing actionable insights. Its use cases include advanced threat detection, proactive incident response, security orchestration, and reducing alert fatigue for SOC teams. At Pass4future, we help candidates strengthen their knowledge and apply concepts effectively through structured resources, including XSIAM-Engineer Practice questions, which simulate real-world scenarios and exam-focused problems. Mastering these use cases ensures that professionals not only perform well in the exam but…
1 vote -
The server firewall page should include a note saying that black list entries will *not* block known search engine hosts.
The server firewall page should include a note saying that black list entries will not block known search engine hosts. Better still, include a link to a page listing all the search engines (with CIDRs if possible) that are never blocked. An ideal solution would be an option to allow search engines to be blocked.
1 vote -
Allow Dashboard access
Please create a Cloudflare Firewall Rule to allow API traffic for OJS.
Go to Cloudflare Dashboard → Security → WAF → Firewall Rules.
Click Create a Firewall Rule.
Name it: Allow OJS API.
In the Expression Editor, paste this exactly:
(http.request.uri.path contains "/index.php/index/api/v1/")Action: Allow.
Save and deploy.1 vote -
Cloudflare - add option to prevent bypass
I suggest you add a Cloudflare option which prevents any ip having direct access to website unless its through Cloudflare. Currently it's very easy to bypass Cloudflare unless you add a custom rule for us. But it would be better if it was an options
14 votes -
Feature Request: Option to Customize Auto-Scaling Thresholds for Specific Applications
Hi Cloudways team and fellow users,
I've been using Cloudways for a while and really appreciate the simplicity and performance. One thing I was wondering: would it be possible to allow users to set custom thresholds or parameters for auto-scaling on a per-application basis?
For example, instead of only relying on general server resource usage (like CPU or RAM), it would be great if we could fine-tune the conditions that trigger auto-scaling—such as request count, traffic spikes, or even PHP worker saturation—specific to each app.
This would help manage costs more precisely and avoid unnecessary scaling when only one app…
1 vote -
Create another users for MariaDB
WordPress has a lot of integrations with 3rd party apps via APIs, and have only one user per database is very critical for security of the application and for our business.
1 vote -
Add user agent exclusion in immunify360 firewall rules
I would like to be able to add a user agent exclusion to the new immunity firewall, so for example not be blacklisted for screaming frog spider scans
maybe also the possibility to add ip whitelist via api service
3 votes -
Server Firewall allow to Whitelist Domains apart from IP's
Server Firewall allow to Whitelist Domains apart from IP's because many services use dynamic ip's so the ip I add will not have effect once it updates.
1 vote -
Allow whitelist/blacklist of IPV6 addresses for shell access.
I need to be able to whitelist IPV6 address for SSH so I can access it.
1 vote -
Passkey support
Passkeys need to be implemented for logging in to Cloudways. Passkeys are better / more secure than traditional passwords and 2FA. Big players like Google, Apple, Amazon, PayPal, etc are all already using passkeys.
9 votes -
Allow Master account to change files ownership to Application user
- Connect via SSH using the Master Account
- Write new files in an Application (e.g. via git pull)
- use chown to set ownership to the Application user account
- You have: Operation not permitted
This is a problem when creating scripts to update part of an application (I cannot use the global git pull that you provide).
And it is not possible to use git pull for private Git repositories with the Application account because ~/.ssh is not writable for it.1 vote -
Blacklist and block IP addresses
Via the Bot Protection section, which is Malware, it would be really beneficial to be able to click a red X (next to the whitelist green check) to block and blacklist an IP listed in the log.
3 votes -
Whitelist IPs for the API
Like the MySQL and SFTP IP whitelisting options, the API should have a whitelisting function. Or at least the ability to see connected domains and block specific connections.
For example, if I have 1,000 client sites that use the API and just one leaks the API auth details somehow, I would need to manually change 1,000 sites immediately. But by being able to whitelist the servers the clients are on, I would have more time to change the keys, without worrying.
I want to whitelist only my servers so only my clients' websites can use the API.
1 vote -
2 votes
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wp-config file permissions for secure install
Wordpress wp-config file permissions are 664, should be 640 I think. This is the first thing I changed after migrating our sites here. 664 means the DB credentials are readable by any bot, malware scanner, or public user. We got hacked 10 years ago on this very setting being open to the public.
1 vote -
Ability to view SFTP users for application made by other users
Currently, if another account in your Cloudways system makes an SFTP account for a server you own/manage you cannot see the account that was created! It does not show up in the GUI at all.
This is a huge security concern, as it allows for shadow users to be added with no feedback to the owner of the account.
As an account owner, your owner login should be able to view all SFTP accounts created by server and application, listed in the application as if you created it yourself.
Even if you setup allow-listing for IP addresses, this still does…
2 votes -
Let server admins (not just account owners) mute alerts OR let server admins disable vulnerability alerts
The "Alert: Vulnerabilities detected on your application" emails can only be disabled by account owners by muting the alerts (here's how: https://support.cloudways.com/en/articles/5119834-how-to-mute-cloudways-bot-notifications). We have their sites set up with automatic plugin updates and that works fine for us. These alerts are making our customers worried for no good reason, and it's making maintenance more of a pain for me since I now have to reassure them everything's fine.
It isn't a big annoyance for a customer to receive such an alert but try to imagine a web maintainer (like myself) having to answer multiple questions from concerned customers. We…
3 votes
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