Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
226 results found
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Allow freelancers to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide freelancers with a feature that allows them to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where freelancers can manage all their clients and invoices
27 votes -
Responsive design (mobile/tablet view) for new Cloudways experience
The new control panel/console is not optimized at all for different screen sizes. In mobile or tablet view, things starts to act weirdly and impossible to use.
1 vote -
New Cloudways Lay-out is not a step forward
In many ways its not a improvement.
1. Search is implemented, thats good.. but why a extra click? First i have to click on the icon, then the bar appears en then finally i can ad my search terms? Why.. i don't need more work... Just put the searchbar in sight without extra steps.
2. Their is made some extra tabs for adding SFTP credentials? Why...this was al within one layout together with database... much, much easier. Also if you copy credentials is made into more effort. Why...why
3. It goes on and on every thing you touch has something…2 votes -
Update the new GUI for server cloning
When cloning a server, you set the location, then set the storage block size. When you set the storage block size, the location then changes back to the default. Please either re-order the fields on the page, or do not revert the location field when enabling the storage field.
ALSO, there is not confirmation message upon server clone. When you click the button, it greys out, then comes back. Feedback is needed for such an operation.
1 vote -
Multiple Backup Schedules
Provide the ability to create multiple backup schedules. For instance, be able to create a Daily backup with retention for 2 weeks...PLUS create a monthly backup with retention for 6 months.
Currently there is only the option to pick one or the other, or create an on demand backup.
9 votes -
allow servers or apps to be shared to other accounts.
so end customers with their own accounts can share their server with their developer accounts. instead of the developer login and out with many different credentials. this will definitely streamline the developer's work.
1 vote -
Add feature to change default WP Admin email on master admin account
Hi there,
We are an agency with a large number of servers with Cloudways.
A feature we would like to request is the ability to change the default WP Admin account username/email on app set-up, without the need to change the master account email on Cloudways.
To put into context, our master account is set-up under the company director's email address (which is great for both notifications and security). However, this means his email is set-up as the default admin on new apps (and subsequently plugins that pull across the wp admin email, for example, Wordfence) - this then results…
5 votes -
When a WordPress Migration fails add some helpful error messages rather than it just hangs e.g. not enough space
When a WordPress Migration fails add some helpful error messages e.g. not enough space. Currently it just hangs showing percentage complete.
1 vote -
Show cronjob logs in CloudWays control panel
It's very frustrating to diagnose if your cronjob does not work properly. Cronjob logs are a must-have.
2 votes -
Allow agencies to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide agencies with a feature that allows agencies to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where agencies can manage all their clients and invoices
10 votes -
Add Live Site Access Creds to Staging Site Access Tab
Currently you have to navigate from staging site to live site to find access creds. Those who want this changed have voted substantially.
The new idea here is where to put it in the new CW console. You already have three tabs; add a fourth.
1 vote -
1-click copy info button for Cloudways Migration tool
It would be great if the "Migration Tools" section of the Cloudways application panel had another button which could copy a JSON string with all the necessary information that we could then paste into the Cloudways Migration tool page.
That takes less clicks around!
In the new experience you need to jump back and forth between tabs of application details to copy all the necessary information.
In the old interface it was fairly easy to collect all the needed information for Cloudways Migration tool (BlogVault plugin) from the application "Access Details" section. Everything were in the same page and with…
1 vote -
staging sites
Hello, Can you please roll out a bug fix for the following :)
By default let whatever team member that is creating a staging site to have full permission to use it?
I've just found out a team member created a staging site but is unable to access it. As admin, I had to tick his staging site for him to be able to do anything with it!
Thanks
1 vote -
Server / App Dashboard List View
Hello :)
Can you please ask the team responsible for the dashboard User Interface to allow more than 10 records to show for SERVERS and APPS?
And also, to be able to set the ordering by NAME, and save that preference too? (so I can add a number prefix and order SERVERS and APPS in the order I'd like?)
I find myself constantly having to navigate to 2nd page of SERVER or APP listings to find the SERVER or APP I need ...
It's not a great experience when you have multiple tasks to do for both SERVERS and APPS…
2 votes -
Add tagging system to sites.
This could use the 'project's' feature but need to be implemented as a tag system similar to how 'staging' appears. Would be super handy at a glance to see if a site is 'in development', 'staging' or 'live'
2 votes -
Deployment via Git - Verbose error message
I ran into a "random" thing today trying to authenticate Github repo.
I tried multiple times to authenticate and on each time I got error "Unfortunately, operation failed due to unexpected error."
I contacted support and they were able to use the same repo as I did and it authenticated fine.
Support also was not able to see any errors for today.
A bit of a mystery what exactly happened - verbose error message might have helped :)
3 votes -
support an option to disable Staging/Live syncing options from the UI
I would like to have a way to disable the PULL or PUSH process between staging and live.
For example, when using Staging as a "test" environment, I do not want to let anyone to get the DB content from Staging and send it to Live.
Vice-versa as well when, for example, I want to use Staging as a "pre-live" environment, where I want to enforce a single-way data flow.
So, I would like options to enable/disable sync code + database from one to another, so only a single flow can be enforced.
Thank you!
4 votes -
ability to update admin panel url link
After using security plugins to change the wp-admin URL I would like to be able to change the URL link in the admin panel section of an application. It seems like a simple change.
8 votes -
Remove username/password restrictions on htaccess "Password Protection"
Currently when setting "Password Protection" on a staging server, the username field has a restriction of "Only lowercase alphanumeric characters are allowed", and the password field has a series of requirements for a strong password.
I am all for password strength in most cases, but in the case of htpasswd protection, I think people have a variety of use cases. For instance you may want to only provide reasonable protection on a staging server to keep search engines, and bots out, etc etc. And often times you share staging with a client.
It would be nice to be able to…
3 votes -
To be able to browse files per application Because I can't connect to the server via FTP / SSH
To be able to browse files per application
Because I can't connect to the server via FTP / SSH2 votes
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