Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
274 results found
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Ability to Re-Order Servers & Better Organize Them
I want to change the order that my servers appear inside of my dashboard. It would be nice if I could drag and drop the servers into my desired order.
I also would like the ability to create server hierarchy. For example, I could have a group of servers for "XYZ client" with the list of servers under that, and another group of servers for "ABC client" with the list of those servers under that grouping.
1 vote -
Set a default sort order for the server list.
You have a way to sort servers in the UI. But there is no way to set that to the default sort order.
1 vote -
I would like the ability to name my backups.
I would like the ability to name my backups.
1 vote -
keep staging environment out of the index
We don't want your staging site appearing in search results, so we suggest to prevent Google from indexing its content. maybe by forcing a new Robots.txt or Blacklist search engines IPs
8 votes -
I want to have an allert when my website is down.
I want to have an allert when my website is down. via mail please. Especially on my website www.thetoothbrushexpert.com
6 votes -
Make the free trial OPTIONAL for new signups
The free trial is at best silly and at worst a very easy mistake to make me and you look bad. I've had numerous clients sign up for Cloudways, take the mandatory 3 day free trial (a useless amount of time for a free trial, IMO) and then freak out when their site goes down 3 days later because they didn't manually upgrade to a paid site. NOBODY EVER wants a 3 day free trial, they just want to sign up for an account and be done with it, so why is this mandatary? Please, at the very least, make…
2 votes -
The web site does not tell much about hosting databases and APIs.
The web site does not tell much about hosting databases and APIs. For example, I want to host a MySQL database for a C# Windows Forms application - Is this possible>?
1 vote -
Change Username Email from UI
I wanted to change the username email from my websites so that it would not be my personal email...so I contacted Cloudways and they said I needed to change my account email so I did that which was not so convenient and after that the usernames still did not change and they said it wouldn't affect the UI... How am I supposed to copy paste now that I changed the username on WordPress itself? Can we please have this fixed. Thank you
3 votes -
add a dark mode when on the server and application screens
A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7
12 votes -
Use Cloudways app name instead of app url in New Relic
At the moment the identifier that's sent through to new relic is "woocommerce-000000-0000000.cloudwaysapps.com" which makes it really hard to monitor 130 sites as I don't know which site is which. It would be great if there was a way to make it the primary domain instead.
12 votes -
Delete and or Stop Log files
One endless loop and your sever stops because the server disk space is full as a massive log has just been created. You cannot delete these log files! You have to go to support and get them to delete.
Please let us turn off logs or and be able to delete them.2 votes -
Email pdf copy of invoices
It would be benficial to have our invoices emailed to us. As a business owner the time taken to login and download invoices is time consuming.
9 votes -
Have more users with super admin permissions
A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.
Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.
2 votes -
A feature that enables admin to add a member for a specific project or server or application.
It will be great if you introduce a feature that enables admin to add a member for a specific project or server or application. This will help freelancers and small firms giving limited server access to their clients.
1 vote -
support git submodules
having shared libraries between applications is a nightmare on the cloudways platform. It would be super simple if it just supported git submodules
2 votes -
Backup of single application disk space rule
I realized from support chat that we can't take local application backup if there is not enough disk space for a server backup. This is so unfair and I'm now stucked on not beeing able to backup.
Example: your server disk usage is 15GB out of 25GB available.
Your app usage is 1GB. You can't take local backup of this app because there isn't enough space to take a backup of the whole server.
That's how it is currently set up, and that's so totally broken. I got really pissed off. + There is no such information in their guide…
1 vote -
iOS mobile app for complete and easy management of cloudways platform.
Please create an iOS app so I can easily manage your platform and get timely notifications.
3 votes -
User managed Firewall Like sucuri or cloudflare
I would love to see a user manageable firewall like sucuri or cloudflare available as an add-on. Maybe combine your CDN with a front-end firewall with a practical UI for basic rules.
2 votes -
Allow more refined options for team members raising/viewing support tickets
Hi - currently if you add a team member you can allow them to raise/view/respond to support tickets or not. it's either on for the whole account or off.
But just like giving them console access to a specific server/application only, it would be useful to be able to restrict their support tickets to be only for that application and to be able to read/respond only to support tickets they'd raised themselves or perhaps were about that server/application.
Otherwise you end up with people with a designated role on one specific app being able to see what's going on with…
1 vote -
Detailed Application Resources Usage Invoice
It would be awesome if our monthly invoice would contain detailed resource use along with the associated charges.
Example:
App: www.xyz.com
Server: Vultr Toronto, Canada
Active Add-on(s): Rackspace x 7 email accounts
Disk Usage (at the end of the billing cycle): 6GB
etc.1 vote
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