25 results found

1. enable full page cache with Cloudflare Enterprise.

   Since March 2022 when you added Cloudflare Enterprise you've teased that full page cache would be coming soon. I know from previous tickets you hadn't enabled that because you were hoping for a hybrid for sites with woocommerce and shopping carts, but for all of us with static sites, it would be a game changer.

   Personally, I keep a shopping site on a separate Cloudways app from my static site, so it would be easy to keep full page cache just on the static site.

   Please?

   7 votes

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   158 comments  ·  Add-ons  ·  Delete…  ·  Admin →
   completed  ·  Cloudways responded

   We are excited to announce that full page caching is now available on Cloudflare enterprise add- on with Cloudways.

   https://www.cloudways.com/blog/introducing-edge-page-caching/

2. Upgrade Breeze Plugin To Clear Cloudflare CDN Cache (Cloudflare Enterprise Add-on)

   Submitted after discussion with Cloudways Support

   We'd like the Breeze Plugin feature to "Purge All Cache" to include the Cloudflare CDN if using the Cloudflare Enterprise Add-on, just like it does for the Breeze Cache and Varnish Cache.

   We're submitting an official feature request for this since we'd want to:

   1) Minimise time of having to log in to the Cloudways Dashboard to manually purge the Cloudflare CDN cache.

   2) Ensure that when scheduled Wordpress content like new posts are published, they become automatically available to the public.

   We hope you can make this improvement soon, as we're interested in the Cloudflare Enterprise Add-on but do not want to manually have to purge Cloudflare after each site update.

   Thank you.

   Submitted after discussion with Cloudways Support

   We'd like the Breeze Plugin feature to "Purge All Cache" to include the Cloudflare CDN if using the Cloudflare Enterprise Add-on, just like it does for the Breeze Cache and Varnish Cache.

   We're submitting an official feature request for this since we'd want to:

   1) Minimise time of having to log in to the Cloudways Dashboard to manually purge the Cloudflare CDN cache.

   2) Ensure that when scheduled Wordpress content like new posts are published, they become automatically available to the public.

   We hope you can make this improvement soon, as we're interested in… more

   42 votes

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   17 comments  ·  Add-ons  ·  Delete…  ·  Admin →
   completed  ·  Cloudways responded

   We are excited to announce that Smart Cache Purge and Edge Page Caching are now available on Cloudflare enterprise add- on with Cloudways.

   https://www.cloudways.com/blog/introducing-edge-page-caching/

3. SafeUpdates error log access

   When a SafeUpdate fails we need access to the error logs to troubleshoot the specific cause.
   If it's one plugin it is very time consuming to do safe updates one plugin at a time because we don't have access to the error logs to narrow down the issue.

   1 vote

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   1 comment  ·  Add-ons  ·  Delete…  ·  Admin →
   completed  ·  Cloudways responded

   We have improved the logging system in SafeUpdates with the addition of multiple error codes and details. This will help clients identify whether failed updates were caused by theme or plugin updates or issues with visual regression testing. For more information, please refer to our Knowledge Base article at https://support.cloudways.com/en/articles/6504506-how-to-automate-your-wordpress-updates-using-safeupdates.

4. SafeUpdate: Show List of Updated Plugins & Theme

   Please add the update log of SafeUpdate the list of plugins/theme that were successfully updated and version number before and after the update.

   3 votes

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   completed  ·  0 comments  ·  Add-ons  ·  Delete…  ·  Admin →

5. Managed Plugin Updates

   First I want to say that I absolutely love Cloudways! It literally changed my life. I am also super excited that you recently added the Cloudflare Enterprise add-on! The only feature that I wish Cloudways offered as another add-on is "Managed Plugin Updates" similar to Flywheel (https://getflywheel.com/add-ons/managed-plugin-updates/) with visual regression testing. In my opinion this would be one of the final pieces to an absolutely perfect WordPress hosting solution. Thank you for considering! (or maybe you are already working on building that add-on)

   Joel

   3 votes

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   completed  ·  1 comment  ·  Add-ons  ·  Delete…  ·  Admin →

6. to let php 7.4 available on cloudways as soon as it get released
   15 votes

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   completed  ·  1 comment  ·  Add-ons  ·  Delete…  ·  Admin →

7. Cloudflare DNS integration

   Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
   If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.

   80 votes

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   4 comments  ·  Add-ons  ·  Delete…  ·  Admin →
   completed  ·  AdminSaad Ahmed (Senior Product Manager, Cloudways) responded

8. Automate Rackspace Email Creation

   it is not possible to wait HOURS to have a new e-mail box, same time to update/add an alias, this is pretty much dumb in 2018 even on ISP Config is nearly instant.

   4 votes

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   completed  ·  0 comments  ·  Add-ons  ·  Delete…  ·  Admin →

9. Cloudways Rackspace webmail needs to be SSL / HTTPS

   When an email account is setup using Cloudways/Rackspace, the webmail url provided in the login details is non SSL. This causes a problem that the end client now gets security warnings which makes my service look unprofessional.

   When I spoke to support, they suggested a different (secure) url. I suggest at the very least the set up email sent by cloudways with login details has either the generic https rackspace url or to set up the vanity subdomain url to be https as well

   11 votes

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   completed  ·  1 comment  ·  Add-ons  ·  Delete…  ·  Admin →

10. Notification when Elastic Mail quota is reached.

    My Elastic Mail stopped working and apparently I hit my quota. Since there was no notification - my clients lost $???? worth of new business leads. You should allow us to view the email logs and notify us if we hit our quota.

    25 votes

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    completed  ·  8 comments  ·  Add-ons  ·  Delete…  ·  Admin →

11. elastic mail having only option for 50k mails/month, please increase the quantity and make it economical for bulk quantity

    Please increase the quantity emails in the package.

    2 votes

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    completed  ·  0 comments  ·  Add-ons  ·  Delete…  ·  Admin →

12. Manage rackspace email accounts from within console

    The current option to add mailboxes from Rackspace is extremely limited.
    The only way to order them, is via a small window and is very limited information.
    I have no details at all about current mailboxes, quota usage etc...
    Also, the only way to order mailboxes is by TYPING in the details in the window including the desired password for the mailbox???
    Afterwards, I get a confirmation back from support with the password in the email.
    It's completely unsafe to communicate about passwords this way.

    And lastly, there is no control at all about the mailboxes.
    I can't create extra alias, I can't activate forwarding, etc...
    for each and every change we have to request via support and wait for them to fix it, while some things I can do very easy myself instantly.
    I don't understand why there isn't a control panel to manage the mailboxes?

    The current option to add mailboxes from Rackspace is extremely limited.
    The only way to order them, is via a small window and is very limited information.
    I have no details at all about current mailboxes, quota usage etc...
    Also, the only way to order mailboxes is by TYPING in the details in the window including the desired password for the mailbox???
    Afterwards, I get a confirmation back from support with the password in the email.
    It's completely unsafe to communicate about passwords this way.

    And lastly, there is no control at all about the mailboxes.
    I can't create extra… more

    36 votes

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    completed  ·  6 comments  ·  Add-ons  ·  Delete…  ·  Admin →

13. RabbitMQ

    It is a must for some kind of applications in these days.

    14 votes

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    219 comments  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    RabbitMQ is now available in beta for Magento users https://support.cloudways.com/en/articles/8680154-how-to-enable-rabbitmq-on-cloudways

14. upgrade all New Relic Lite accounts to Standard Free Plan

    I think you need to get your partnership updated with NewRelic so you offer free standard plans instead of lite: https://discuss.newrelic.com/t/faq-how-is-the-partnership-standard-account-different-from-the-lite-account/3152

    This is important as Standard brings great features:
    - allows monitoring of wordpress plugins and themes.
    - web transaction summary so you can tune effectively
    - Database analysis of poorest performing calls
    - 1 week of data in a single view
    - Embeddable charts

    There is an option that says "upgrade to standard" in New Relic app monitoring under Wordpress and Database. But the page forwards to the CouldWays upgrade to Pro page. So this is in your hands to fix.

    I have a separate Standard Plan and at least for now I want to be able to use that instead of the lite.
    Or better just upgrade the lite to standard for everyone.

    This is what my other Standard subscription looks like. Web Standard vs Web lite is the difference.

    Product Monthly Cost

    Web Standard $0.00
    Mobile Standard $0.00
    Insights None $0.00
    Browser Lite $0.00

    Synthetics Lite $0.00

    Total Monthly Cost $0.00

    I think you need to get your partnership updated with NewRelic so you offer free standard plans instead of lite: https://discuss.newrelic.com/t/faq-how-is-the-partnership-standard-account-different-from-the-lite-account/3152

    This is important as Standard brings great features:
    - allows monitoring of wordpress plugins and themes.
    - web transaction summary so you can tune effectively
    - Database analysis of poorest performing calls
    - 1 week of data in a single view
    - Embeddable charts

    There is an option that says "upgrade to standard" in New Relic app monitoring under Wordpress and Database. But the page forwards to the CouldWays upgrade to Pro page. So this is in your hands… more

    81 votes

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    1 comment  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    This was completed quite some time back customers have now the ability to bring their own accounts. We are not offering the partnership accounts anymore for more details please refer to the Knowledge Base article : https://support.cloudways.com/en/articles/5120561-how-to-use-new-relic-apm-to-monitor-your-applications 

15. Easy integration with cloudflare installing mod_cloudflare

    It is possible to make cloudways work with cloudflare providing an additional level of protection against DDoS attacks and catching. It is just an issue of making cloudflare DNS point to the public address of the application on cloudways.

    But there is an issue that needs to be resolved. The IP address that cloudways sees on $SERVER['REMOTEADDR'] is cloudflare IPs and not the clients IPs. This has a server impact specially in Ëurope with the tax on virtual products where the country of the customer needs to be verified by his IP (plus another non conflicting prove).

    By installing the modcloudflare on the cloudways server $SERVER['REMOTE_ADDR'] will have the clients IP instead of cloudflare's IP solving this legal issue in Europe.

    It is possible to make cloudways work with cloudflare providing an additional level of protection against DDoS attacks and catching. It is just an issue of making cloudflare DNS point to the public address of the application on cloudways.

    But there is an issue that needs to be resolved. The IP address that cloudways sees on $SERVER['REMOTEADDR'] is cloudflare IPs and not the clients IPs. This has a server impact specially in Ëurope with the tax on virtual products where the country of the customer needs to be verified by his IP (plus another non conflicting prove).

    By… more

    10 votes

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    7 comments  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    This has been done. You can activate it via Server Settings → Advanced Settings → Cloudflare (under Nginx section).

    Cloudways Team

16. Offer CDN Services as an Add-on
    227 votes

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    42 comments  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    Cloudways is now offering CDN service in partnership with StackPath (formerly known as MaxCDN).

    This service is available as an Add-on, which would cost you $1 per application for 25GB bandwidth.

    For details please follow link below,
    https://www.cloudways.com/blog/introducing-cloudways-cdn/

    Cloudways Team.

17. Add counter to elastic mail, how much sent emails or how much was left mails to send.
    3 votes

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    completed  ·  1 comment  ·  Add-ons  ·  Delete…  ·  Admin →

18. Elastic Email showing the wrong prices

    Elastic Email showing the wrong prices.
    The prices shown here are different from the prices that appear when you click on the elastic email add-on.

    https://support.cloudways.com/how-to-activate-elasticemail-addon/

    1 vote

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    1 comment  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    Martin, thanks for pointing to this. It has been fixed.

    Cloudways Team

19. ImageMagick extension for PHP

    Since installing Google PageSpeed module is not an option on Cloudways server, I will have to optimize images manually (through my coding). Can we have ImageMagick installed?

    1 vote

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    1 comment  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    This is already available in our servers. Please let us know via ticketing system if you have any problem with it.

    Cloudways Team

20. API support

    I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.

    61 votes

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    28 comments  ·  Add-ons  ·  Delete…  ·  Admin →
    completed  ·  Cloudways responded

    API is live: https://support.cloudways.com/how-to-use-the-cloudways-api/

    Cloudways Team