Anonymous

← Cloudways Customer Voice

My feedback

  1. Decrease of Price For Vultr Servers

    289 votes
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    27 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    I will go for other managed vps, but there's no luck. Only cloudways that seems legit.

    If there is one, tell me.

    Anonymous supported this idea  · 

  2. Backup (costs): more transparency desirable and possibility to disable the backup service

    126 votes
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    12 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  3. Add 2.5$ vultr packages

    78 votes
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    2 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  4. Add Alibaba Cloud (Alihun)

    6 votes
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    3 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
    Anonymous commented  · 

    I think aliyun from alibaba has good price and good infrastructure as aws.

  5. Offer customers the ability to use/purchase additional IP addresses

    115 votes
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    17 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
    Anonymous commented  · 

    I think it's hard to make this happen.

  6. Multi-tier (more than one server for my application, load balancer, web servers, database server...)

    387 votes
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    started  ·  64 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    Whoaa Q4 it's like a year again.

    Anonymous commented  · 

    Load balancing is for the budget. If you can't do it here just find another who support it. Also if the case was to load balancing using 15 x 512mb at digital ocean, it will cost $75, but here may be cost more but with more feature (as cw promise). Bigger server is not an option for budget. Unless you have enough budget to buy managed server here.

  7. A better backup scheme

    156 votes
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    under review  ·  15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

  8. Improved KB

    39 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  9. Cloudways should add DDoS protection service

    327 votes
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    47 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminCloudways (Admin, Cloudways) responded

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

    Anonymous commented  · 

    Cachefly or KeyCDN would be great. Sucuri is not an option for low budget.

  10. Automated website optimisation

    76 votes
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    7 comments  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  11. WordPress and Woocommerce apps should both use Woo Varnish by default

    30 votes
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    2 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

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