Agree with all the comments so far. This is ridiculous. Honestly, I am considering cancelling my hosting plan with Cloudways because of "permissions" being capped. I had to do so much workaround (especially setting up DNS records) to bypass this limitations that it's not funny. It's easier for me to move all of my sites to a new host than to bypass limitations on Cloudways. Unacceptable.
Agree with all the comments so far. This is ridiculous. Honestly, I am considering cancelling my hosting plan with Cloudways because of "permissions" being capped. I had to do so much workaround (especially setting up DNS records) to bypass this limitations that it's not funny. It's easier for me to move all of my sites to a new host than to bypass limitations on Cloudways. Unacceptable.