Really poor. I can't understand this failure.
My client just setup an account for me to manage. I can't use my existing account email for Teams/admin, nor will i be able to move my own hosting to cloudways...because I've used my own domains email for a previous client account.
There is no way i can recommend Cloudways to any of my new clients now, and the aforementioned client will be moving to another hosting provider today.
Its shameful that after almost 4 years since this has been posted, there is no response from Cloudways...no announcement that your working on it, or otherwise.
Just got off of a chat, who was very responsive, but couldn't resolve my issue. You need to fix your chat response form...The agent did his job well...but the form is worded in such a way that makes the agent look bad, regardless of whether they resolved the issue or not.
Great hosting otherwise, really, best so far...but this just killed it for me. Sad.
Anonymous
Really poor. I can't understand this failure.
My client just setup an account for me to manage. I can't use my existing account email for Teams/admin, nor will i be able to move my own hosting to cloudways...because I've used my own domains email for a previous client account.
There is no way i can recommend Cloudways to any of my new clients now, and the aforementioned client will be moving to another hosting provider today.
Its shameful that after almost 4 years since this has been posted, there is no response from Cloudways...no announcement that your working on it, or otherwise.
Just got off of a chat, who was very responsive, but couldn't resolve my issue. You need to fix your chat response form...The agent did his job well...but the form is worded in such a way that makes the agent look bad, regardless of whether they resolved the issue or not.
Great hosting otherwise, really, best so far...but this just killed it for me. Sad.