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Brandon MCT Media

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  1. Allow existing Cloudways customer accounts to be added as team members to projects in another account

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    42 comments  ·  Product Improvements: Flexible » Console Improvements  ·  Admin →
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    Brandon MCT Media commented  · 

    If anyone is looking for a work around while you wait on Cloudways to fix this issue (if they ever do), what we are doing is simply creating an alias email of our main email for the specific client, and having them add that email as a team member.

    For example: If your main email is [email protected] and your clients business name is Daves Pizza, we would simply have the client add us as a team member using the email "[email protected]" ...

    If you don't understand how alias emails work, you don't need to actually create a new custom email for the client, simply adding a "+" and any text after like in the example will forward messages to that email to your main email. Hope that helps!

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