You’re right, 1-click admin login is one of those features you only appreciate once you’re managing multiple WordPress installs. Manually copying credentials gets old fast.
The issue you’re seeing is a known limitation. Cloudways’ 1-click login is tied to the original application user created at install time. After migration or changing the WP admin user, the platform doesn’t always resync that mapping, so it keeps pointing to the default Cloudways admin. That’s confusing at best and sloppy at worst.
Two points worth pushing with them:
Resync or select admin user for 1-click login after migration
Allow changing the target admin account directly from the dashboard instead of hardcoding it
Plesk got this right. Cloudways is halfway there.
Unrelated but similar UX problem shows up in content tools too. Small quality-of-life features make a big difference. Even something simple like a random-quote-generator can improve workflow when you’re managing multiple sites or content assets:
https://searchsuccessolution.com/random-quote-generator/
Short version: great feature, poor follow-through. Definitely something Cloudways should fix at the platform level.
You’re right, 1-click admin login is one of those features you only appreciate once you’re managing multiple WordPress installs. Manually copying credentials gets old fast.
The issue you’re seeing is a known limitation. Cloudways’ 1-click login is tied to the original application user created at install time. After migration or changing the WP admin user, the platform doesn’t always resync that mapping, so it keeps pointing to the default Cloudways admin. That’s confusing at best and sloppy at worst.
Two points worth pushing with them:
Resync or select admin user for 1-click login after migration
Allow changing the target admin account directly from the dashboard instead of hardcoding it
Plesk got this right. Cloudways is halfway there.
Unrelated but similar UX problem shows up in content tools too. Small quality-of-life features make a big difference. Even something simple like a random-quote-generator can improve workflow when you’re managing multiple sites or content assets:
https://searchsuccessolution.com/random-quote-generator/
Short version: great feature, poor follow-through. Definitely something Cloudways should fix at the platform level.